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1 номер 1 номера (-ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 3.8 out of 5 by 440 reviewers.
Rated 5 out of 5 by BEST PLACE TO STAY IN ARLINGTON,TEXAS THE STAFF IS THE BEST...FROM THE VALET TO HOUSEKEEPING. ALSO, PLEASE GET ROOM SERVICE FOR HOT AND TASTY FOOD. THE FRONT DESK WAS THE MOST HELPFUL AND FRIENDLY I HAVE HAD IN YEARS. KEEP UP THE GREAT JOB. October 2, 2012
Rated 2 out of 5 Not Worth the Club Level Club level is just average rooms. The complimentary breakfest is really low quality and not worth the extra money you pay nor is the 2 complimentary drinks you receive in the evening. The bar at this hotel had great staff and the food was average. I would stay here again but I won't add any extras on its just not worth it. September 28, 2012
Rated 5 out of 5 by Great Stay Excellent location, great staff, great hotel overall September 27, 2012
Rated 5 out of 5 by Great for Cowboys game The Sheraton Arlington was a great place to stay for the Cowboys games. It's located within walking distance to the Cowboys and Rangers game, meaning no parking fees. All kinds of restaurants are just minutes away. The pool area is exceptional and unique. The hotel bar is larger than most hotel bars and one of the few that has several TVs to catch your favorite game on. The lobby is immaculate and includes Starbucks and Pizza Hut items. The room was clean and the bed was great. The carpet could use an upgrade in the near future but overall, I will stay there again for my next game. You just can't beat the convenience. September 24, 2012
Rated 5 out of 5 by Best room ever I stayed in room 823 at the Arlington, TX Sheraton and I have to say, that is the best room I've ever stayed in. The cleaneist, roomiest, most enjoyable stay I've had at this Sheraton hotel. September 22, 2012
Rated 2 out of 5 by Arlington Tx The Phone and TV were unplugged and once I tried to plug everything in, I saw why, it was a mess. I never did get the phone to work. The room was less than clean, dusty and the bathroom floor was very dirty. September 17, 2012
Rated 2 out of 5 by Not up to the standard set by the price. I've stayed here before and was really looking forward to returning but in this case lightening didn't strike twice. I was very disappointed in the facilities and staff for the money I paid. 1st: When I was checking in and out I noticed several of the employees uniforms were stained and torn. 2nd: I had problems with the vending machines declining my credit card. (That's all they take) Seriously, a credit charge for $1.50?? No wonder it was declined. I found an assistance manager who said he had the same problem and that customers had been complaining. Gee, maybe you should fix that?? 3rd: The bathroom was dirty (hair on the countertop and toilet paper in the commode) kleenex box was empty, and two of my towels were stained. And by stained I'm mean: "Gross! I am NOT using those." 4th: At 10:30 (pm) there were four teenage girls in the pool screaming their heads off. I could hear them clearly on the 15th floor. I called the front desk and he assured me he would send someone out to speak to them. I watched the security guard walk to the pool railing, turn around and walk back WITHOUT speaking to anyone. 30 min later the girls quieted down. 5th: I didn't have a receipt under my door as with previous stays, so I went to the front desk to get one. The woman tried her password several times and then said the computer was down and she couldn't print one. (I'm not really buying that) She said she would e-mail one to me before lunch but never did. I had to call the manager the next day to get one. NOT HAPPY! Won't stay again. September 12, 2012
Rated 4 out of 5 by convenenient location the location for attending sporting events nearby is excellent; however, the promised shuttle service from and to the airport never materialized - the hotel phone number went unanwered for 20 minutes while we called for a shuttle from the airport, so we had to take a taxi; when we wanted to return to the airport, we were told the shuttle was full and we'd have to take another taxi - needless expense, which was very diasappointing September 10, 2012
Rated 4 out of 5 by Great Location Checking in was a nightmare, but the hotel was very nice. I was not recognized as a SPG Gold member or received the benefits that come with that. Great location for the Ballpark of Arlington and Cowboy Stadium. Walking distance to both. Pool was unbelievable. Great fitness center as well. September 7, 2012
Rated 5 out of 5 by great service I travel extesnisvely and this hotel had one of the most friendly staffs I have seen. The location was great and the amenities we top notch September 5, 2012
Rated 5 out of 5 by Great Hotel Everything was wonderful -- our trip was very enjoyable. September 5, 2012
Rated 3 out of 5 by Room Cleanliness? Location and service were great. Disapointed in the condition/cleanliness of room. Carpet, furniture and bedding were worn and extremely dirty! September 5, 2012
Rated 3 out of 5 by Airport Shuttle needs HELP Lots of trouble getting from the Airport to the hotel, we will rent a car next time, wait WAY TO LONG! Our room request ignored, furthest from elevator, not nearest to elevator. Other accommodations took several requests to be completed. Restaurant only had expensive choices. September 4, 2012
Rated 5 out of 5 by Staff was excellant The staff was very helpful and eager to help. Kelli and Joey were very nice September 4, 2012
Rated 2 out of 5 by Disappointing Sold out weekend and hotel was very understaffed. Calls to front desk took 4-5 minutes to answer, front desk always had line. Ceiling in bathroom was rusty and peeling and badly needed painting. When we asked if we needed reservations for airport shuttle we were told no, only to find out we did and shuttle was fully booked. Hotel is convenient to Cowboy Stadium and shuttle service to nearby resturants was very good. September 3, 2012
Rated 5 out of 5 by Terrific pool & short walk to Rangers stadium The only place we want to stay for Rangers games. Short walk to the stadium. Terrific pool area with beverage service. Family focused pool party atmosphere, complete with a movie to watch while in the pool or relaxing in a lounge chair. We saw Happy Feet Saturday night. August 30, 2012
Rated 4 out of 5 by Nice hotel I had a double queen room and the room was a little tight, but ok. The pool is huge but the whole pool is shallow, not good for older kids who were bored with it after a few minutes. Gym was very nice with new equipment. Onsite restaurant food was good but service was pretty slow. August 28, 2012
Rated 4 out of 5 by Loved the Pool and Dive in Movie My son and I stayed to attend a Ranger game and the Reptile Show at the Convention Center. It was the perfect location and very comfortable beds. We loved hanging out by the pool. August 28, 2012
Rated 4 out of 5 by This hotel has great features The pool is great place to relax and let the kids in joy themselves. The staff was very nice and enjoyable to talk to. August 27, 2012
Rated 5 out of 5 by Sheraton Arlington Hotel Excellent facility. Pool area was great for relaxation. Food is a little overpriced. Not a lot of area choices for food. Staff was excellent, very polite. Shuttle service was excellent and free. Nice easy walk to Texas Rangers Stadium, the reason why I was there. August 26, 2012
Rated 5 out of 5 by Romantic Getaway I want to thank the hotel staff and the service personnel for a great weekend. The Sheraton never lets me down. I will always search for a Sheraton when ever I travel. Thanks again. Dr. Taylor August 22, 2012
Rated 2 out of 5 by Business Center needs much improvement 6 months since last visit and quality of hotel has gone down greatly. Food at banquet was terrible and business center equipment needs updated badly August 20, 2012
Rated 5 out of 5 by coffee The coffee in the rooms as well as what is served in the conference rooms is terrible. Maybe a medium grade would be more suitable. August 20, 2012
Rated 2 out of 5 by poor condition and service lacks TLC Overall the hotel is in need of some general upkeep. At my conference this was voiced by several. Front desk staff were helpful, service staff need some training. Toilet was stopped up twice, second time we observed the maint person splashing toilet water on the floor and dripping on the carpet. No effort to clean up. SPG-I did not feel recongnized as a lifetime gold member nor did I receive typical benefits/upgrade, or an appology they were not available. I do believe the person may have been new. He wrote a note to the manager while checking me in and I heard a loud stern "NO". August 18, 2012
Rated 3 out of 5 by Housekeeping walked in at 8:27 a.m. The hotel is dated....but it is clean and the staff was friendly. My only disappointment was the persistent tapping at the door (with the edge of the door key) at 8:27 a,.m.. I got up to go to the door, thinking the place was on fire, and the door opened!!!!!! She looked at me and said, 'housekeeping' ....really at 8:30 in the morning on summer vacation? I had teenagers with me and they were still asleep.....I was shocked and disappointed. August 17, 2012
Rated 5 out of 5 by Amazing Hotel, Great Location! This hotel is so amazing and each and everytime we stay there, the experience gets better. We love the beds the most and we always sleep better than we do at home. We had our grown daughter with us this time and she loved it too! We will always stay here whenever we are in Arlington, no doubt about it!!! August 15, 2012
Rated 5 out of 5 by Extra Mile Whenever we made a special request, the staff was eager to help and fulfill that request. August 15, 2012
Rated 3 out of 5 by room not ready Was attending baseball game and room not ready until after 5pm. We really wanted to freshen up before game, but instead had to check luggage at desk and finally get room after 11pm. Was disappointed. Everything else was fine.7 August 15, 2012
Rated 5 out of 5 by Conscier Lounge This is one of my favorite Sheraton hotel. The location is unbeatable, the staff is great. Both Karla and Vickie in the lounge are the best attendants I have ever encountered. August 13, 2012
Rated 5 out of 5 by Satisfied guest We appreciate the quality of the hotel and that we can bring our small dog. August 13, 2012
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