Rated 5 out of 5 by Bibi32 I enjoyed my stay.............
at Sheraton in Denver downtown. Great location, service and staff. Highly recommend. :)
April 17, 2014
Rated 2 out of 5 by chuck212 Such a bad feeling about the staff
Got back to my room after a 16 hour day with clients with a couple of beers to unwind. Called in my 7:30 AM wake up call. Went searching for a bottle opener. No bottle opener. Called front desk again. Front desk guy says he'll send one right up. Wait 15 minutes. Call again. Same guy says they must be on their way. Wait 10 minutes. Call again. Front desk guy gets ANNOYED I called again. Says he'll put in another request. Wait 15 minutes. Call a FOURTH TIME. Front desk guy explains this is not his problem, he did what he was supposed to do. Zero apologies or solutions offered. When I suggest his requests aren't getting through, he says he'll send another one. Very snotty. Finally, someone knocks on my door ONE HOUR LATER. Hands me a wine key, doesn't look me in the eye, walks away. I go to bed instead of drink my now warm beer. Almost asleep 20 minutes later when ANOTHER PERSON knocks on my door. I open the door, to see a housekeeping person holding a wine key and 2 handwritten notes (I assume this is the "request" he put in--handwritten notes to housekeeping). I tell her I already got one and she rolls her eyes and walks away in disgust.
Then, of course, because I complained… no wake up call. Thanks Sheraton!
April 27, 2014
Rated 4 out of 5 by franco King Bed Room is Small
View from Clubroom floor is excellent. Clubroom is comfortable, staff is superb. Breakfast could use hot items like oatmeal and eggs.
March 15, 2013
Rated 4 out of 5 by Harry1525 Bathroom & Irish Pub
Bathroom Shower showing signs of mold in grout.
Irish Pub band was just to loud you could not have a pleasant conversation or drink.
February 24, 2013
Rated 5 out of 5 by KG13 Ms. KG
Large rooms, several eating options in hotel and easy walking distance, pleasant staff, easy hotel to navigate conference workshops.
May 25, 2013
Rated 5 out of 5 by Tracy069 Great Atmosphere
The hotel staff were great! The guest and meeting rooms were clean and comfortable.
April 18, 2014
Rated 4 out of 5 by KenDan4th Personal Rating
Good Stay, nice hotel. my rating scale of 1-10
I'd say 7!. Ordered desert from Room Service, it was HORRIBLE. No jacuzzi or hot tub.
October 10, 2012
Rated 4 out of 5 by erbny3 The gym was excellent! pool was closed
The staff was excellent. the hotel was nice , tub needs to be re-glazed or something or just replaced. Overall this is a great value
May 20, 2013
Rated 2 out of 5 by Robert2361 Dated room
the room had a faint smell of cigarette smoke, all of the furniture was scratched and dinged and there was peeling paint.
February 14, 2014
Rated 5 out of 5 by smileykaw wonderful location & ammenities
The hotel is one of the BEST in the US for Sheraton Hotels.
Try it, I am sure you will enjoy EVERYTHING the hotel has to offer :)
November 8, 2013
Rated 5 out of 5 by Kakelly Comfort plus!
Love staying here with the roomy feel, comfortable beds, comforters and pillows. I don't want to leave the room when I get here!
January 13, 2013
Rated 3 out of 5 by TomD2011 Odd hotel, poor suite layout
Love denver and good location but suites are not well laid out. Small bathroom in the middle separating bedroom and living room.
September 24, 2012
Rated 5 out of 5 by Sarah1228 great concept
I participated in the 500 points per night if you decline maid service. Wonderful way to accrue points while helping the planet!
April 17, 2013
Rated 3 out of 5 by jenw don't get a suite, or check in on time.
I arrived a few minutes early to check in. My room wasn't ready, but the woman checking me in said it should be within a half an hour, and said they would call me when my room was ready. Fortunately, I had another friend staying there in a different room. I put my things in her room, we went to the pool, where the bartender was AWFUL! He gave us one drink, and never came back to our table. I was there until 5pm, and still, no call. I called the front desk, my room was ready. I had a king suite, with 3 guests. There was NO extra bedding for the fold out bed. You would expect they if it took 2 EXTRA hours to clean it, the room would have been ready, and equipped for the number of guests on the reservation. (Also, I was surprised that a suite has no coffee maker). The next morning, the housekeeper knocked on the door at 9:30am, and wanted to CLEAN, REALLY?? a late check in and an early check out? When I checked out, and told them what had happened, all they offered was a swift " I'm sorry ma'am, really sorry about that" and no other compensation. I was really expecting more out of this highly recommended hotel. Unfortunately, I never plan to stay here again.
August 26, 2012
Rated 5 out of 5 by HE123 Loved it!
I had a great experience! The rooms were really nice and big, all the staff were very friendly, and it was in a great location!
February 8, 2013
Rated 5 out of 5 by SJSCO great downtown Denver location
The workout facility was spacious and very well appointed
May 1, 2014
Rated 5 out of 5 by SPMACHT Ask for Terry!
Enjoyed a wonderful anniversary evening with my girlfriend, the view from the room was amazing! We will definitely be back.
January 23, 2013
Rated 2 out of 5 by Smilesfine Very disappointing for a Sheraton
Start with the positive: our room was very clean and smelled good .
The cons: room was extremely small, barely enough room to walk around the bed, tiny bathroom. Felt we got put into the smallest room in the building across the street because we used points. Tiny closet was missing one of the sliding door, door stop was sheared off and laying inside closet with the screws, bathroom sink hot water handle lifted straight off in our hands, bathroom lighting was terrible, no fan or window, thermostat was hard to turn off, had a warning blinking wrench warning which I called about and didn't get fixed, room safe was locked upon arrival but maintenance did come right away and opened it for us, no book in room telling about amenities (TV guide , room service menu, etc) called on that and got an extremely light xeroxed copy of the room service menu sent up to us.
Drunks were yelling outside our room the 2nd night we were there at 2am. Opened our door twice to ask them to be quiet with no luck. Finally called security, don 't know if they came up. Half hour later same thing, called security again. Finally quieted down after 3:30 am
Was not happy with the way things were handled and not handled during our stay. I love Sheratons in general but this one was awful.
Felt like this stay ruined our whole trip
May 26, 2014
Rated 4 out of 5 by voodoomagicps3 quick stop in downtown denver
Staff was excellent, beds were very comfortable, overall good stay, parking garage smells like sewage very tight parking
December 22, 2012
Rated 4 out of 5 by MTinTex Great Beds!
My favorite part of staying at the Sheraton in Downton Denver was the beds! The hotel was good, but the beds were great.
July 10, 2012
Rated 2 out of 5 by Hodges over priced
the air didn't work so the four of us didn't have a good night sleep. sorry but for $450. for that night was not good..
October 14, 2013
Rated 4 out of 5 by cbgp2013 good for conference meetings
I stayed at this hotel to attend a conference. It was very convenient and the facilities were great for the conference.
February 11, 2013
Rated 2 out of 5 by Vwh3rd Awful
The room was the size of a closet and the price of a 900 sf suite
The place us old and tired.
I would not recommend !
October 27, 2012
Rated 3 out of 5 by Casstony Dirty room, slow valet
Found another persons socks in room. Also, found old trash in corner. Bathtub had black sediment coming up from drain.
September 13, 2012
Rated 5 out of 5 by jet3enterprises Excellant Hotel
Great Hotel --Nice Service--Transportation Readily Available
April 22, 2014
Rated 5 out of 5 by lml0101 Denver's Finest
The staff was so nice and helpful I enjoyed Denver much more because the staff made my check in/out process so easy.
August 1, 2013
Rated 4 out of 5 by angeltex great location with parking
business no time to check this out
May 6, 2014
Rated 3 out of 5 by skjk Over priced and old
The hotel was old and the bathrooms were gross. The bedding was nice but overall it was overpriced for the quality.
October 21, 2012
Rated 2 out of 5 by Steph87 Not the best
Not what I was expecting. Staff isn't very helpful, kind of a stressful place to stay but the rooms are very clean
September 2, 2013
Rated 5 out of 5 by Zinger Very comfortable
Very comfortable stay. Room was clean and facilities were very nice. Very close to the action and easy to get to.
August 31, 2013