Sheraton Denver Downtown Hotel

  • 1550 Court Place
  • Denver,
  • Colorado
  • 80202
  • Estados Unidos
  • Mapa

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Rated 3.5 out of 5 by 1033 reviewers.
Rated 3 out of 5 by Over priced and old The hotel was old and the bathrooms were gross. The bedding was nice but overall it was overpriced for the quality. October 21, 2012
Rated 2 out of 5 by Not the best Not what I was expecting. Staff isn't very helpful, kind of a stressful place to stay but the rooms are very clean September 2, 2013
Rated 5 out of 5 by Very comfortable Very comfortable stay. Room was clean and facilities were very nice. Very close to the action and easy to get to. August 31, 2013
Rated 5 out of 5 by Location The location was ideal for the conference. It was not too crowded and it gave me a chance to see downtown Denver. July 28, 2012
Rated 4 out of 5 by This hotel has a great fitness center I like the convenience of this hotel for my business needs and especially due to the outstanding fitness center. September 7, 2013
Rated 5 out of 5 by Observation not really a complaint The room was spacious and well furnished except it had no refrigerator, and the bathroom was on the small size. August 22, 2013
Rated 5 out of 5 by Comfort & Location Perfectly located on the 16 th st corridor... above average eats and lounges on site. Rooms spacious and clean August 12, 2012
Rated 5 out of 5 by Great property! Accommodations very comfortable, staff terrific, check-in seamless -- overall a great place to stay in Denver. December 3, 2012
Rated 3 out of 5 by Good location Room was a good size, but tub did not drain properly, window drapes need adjustments and toilet was very low. September 11, 2012
Rated 5 out of 5 by Staff I love the attention that at all the staff pays to each and every customer. So friendly and accommodating ! October 11, 2013
Rated 5 out of 5 by Birthday We have stayed here before and like the convenience of the location to all the sites of downtown Denver. December 16, 2013
Rated 4 out of 5 by View My room had a view of a very depressing inner courtyard. Could the courtyard carry plants for a green look? August 9, 2013
Rated 5 out of 5 by Sheraton staff are the best! Needs anticipated and excellent customer service. April 14, 2014
Rated 2 out of 5 by Dissapointed We stayed Friday 6-20-14 and Saturday 6-21-14 at Downtown Denver, room 510. We were placed in the "Tower King bed" rooms. The good: Lobby very welcoming and clean. Check in staff very friendly. Pool staff friendly and attentive. Restaurant in lobby had excellent breakfast. The bad: The air conditioners smelled horrible as if they had moldy moisture in them. Unbelievable bad smell to the room. No in room refrigerators. Bathrooms very small and noisy. Tower are in great need of remodel. Our friends, room #518 ordered breakfast/room service and told it would be there in 30 minutes. 90 minutes later the food had not arrived. Check out staff was very rude, didn't even ask if we enjoyed our stay as if they did not care. They did not offer our folio and was very short saying "we will email you your receipt" We got home and found out our bill was charged $211 dollars more than it should have been charged. We attempted called the hotel to correct bill and told it would be refunded in 3-5 days. We spoke initially to a male who had a think accent and difficult to understand and non-caring attitude. I then asked to speak with a manager and was transferred to a woman named Myra. Myra was very nice and accommodating on the phone and ensured she would have billing error corrected. She was very professional. She offered to remove incidental charges from bill. We have stayed at Sheraton properties in the past and had much higher expectations. We will not stay at this property again and will not recommend it to anyone. I had planned to consider this property for an upcoming conference venue, unfortunately this will not happen either. June 22, 2014
Rated 5 out of 5 by This hotel has great service and features Very comfortable and up to date rooms. Clean and close to local and in house resturants. February 24, 2014
Rated 3 out of 5 by Sheraton Denver Not worth the price paid. Also service extremely slow in the restaurant. 1-1/2 hours for lunch on Monday June 26, 2013
Rated 5 out of 5 by food at reception I attend a conference ....will always remember how great the food was prepared at each of our receptions October 31, 2012
Rated 5 out of 5 by Rooms aminities The room aminities are not according to standard like out of USA otels. Thies is no minibar in the room May 8, 2012
Rated 4 out of 5 by Wi-fi behind the times Should give free in room wi-fi as other lower class hotels. This is a a reason I would stay else where. March 11, 2013
Rated 2 out of 5 by Not as advertised The bathroom was super small. Other rooms were stocked with water, mine was not. Rooms are very small. August 31, 2013
Rated 4 out of 5 by Nice hotel, great location This hotel was in a great location and had all of the facilities to run a meeting for 600-700 people. October 12, 2013
Rated 4 out of 5 by Walking distance to everything Denver Great Location, Wonderful Staff, Secure, and definitely made it a point to reward my Starwood status. November 29, 2012
Rated 4 out of 5 by The hotel was good but make sure you understand about parking Hotel was good, but didn't explain parking very well and I was charged more than I should have been. November 1, 2012
Rated 5 out of 5 by Vacation Me and my husband celebrated valentines & our anniversary, everything was amazing!!! February 17, 2014
Rated 4 out of 5 by Nicd Not a great view but nice facility April 17, 2014
Rated 4 out of 5 by Great Value in Denver The newly renovated Sheraton Hotel in Denver is a great choice if you are staying downtown Denver. December 20, 2012
Rated 4 out of 5 by 3rd floor- 3 nites Everything was great.....view is weird, but that is the nature of the structure. Lobby is lovely. October 22, 2012
Rated 4 out of 5 by Poor billing experience I was billed for an extra night which was incorrect and forced me to make several phone calls. December 6, 2013
Rated 5 out of 5 by IEEE EMC 2013 During my stay for the IEEE EMC 2013 symposium all the staff and facilities exceeded our needs. August 12, 2013
Rated 5 out of 5 ASHRAE Meeting Excellent facilites and Hotel. This was an ideal facilitiy for a large meeting group like ours. June 27, 2013
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