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Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.5 out of 5 by 960 reviewers.
Rated 1 out of 5 by I would never stay here again The first night I stayed - on a corporate recommendation - I was awaken at 6am - it sounded as if someone were moving furniture or something over my room - it went on for almost 30 minutes. I complained the the day manager as I left for the office and he told me he would take care of it or move me. I got an email telling me moving me would be impossible as the hotel was full. Nothing was resolved and I finally just set my alarm and got up at 6am. I informed the corporate travel agent not to book me again. He gave me 10K in starwood points - I guess he thought that should make up for the miserable stay. We will see if it ever reaches my account. August 25, 2014
Rated 5 out of 5 by Faith Restored After many stays at this property, I had a bad experience a few weeks ago. I was upset and disheartened until I talked to the hotel manager. He was quick to remedy my issue and asked us back to repair the damage to our view of the hotel. Up until the one bad trip, I always had pleasant experiences here, so we wanted to give them a chance to win us back. We came back for a wonderful visit. We were treated with courtesy and respect by the hotel staff. The room was clean and beautiful with a lovely view. The pool was fun and clean, with a little place to get food and drinks. The cocktail server was especially pleasant and helpful. We had some excellent food delivered there for a reasonable price. I am happy to reccommend this hotel, as I am sure my negative experience was a one-off and feel confident that this most recent experience will again be the norm at this property. August 25, 2014
Rated 1 out of 5 by poor customer service This is absolutely unacceptable staying at your hotel. I corrected my reservation when I checked into the hotel on Tuesday Aug 19th that the stay should only be one night. I never received my bill via email and had to call 3 times requesting to have the bill sent to me. The 3rd time since Wed being today. When I received the receipt I was charged for 2 nights and I did not stay 2 nights. I checked out and gave the front desk my room keys the morning of Aug 20th. I expect this to be taken care of immediately! August 23, 2014
Rated 2 out of 5 by Customer service was at best average My wife and I arrived at hotel late evening with a number of bags and although a number of staff on duty around porter area there was no offer of help. The check in was at best functional, certainly not warm and I had to raise my spg status to be offered the points, free wifi etc. I had paid extra for a mountain view but the room I was given in the tower had no view. Generally a disappointing performance by the staff on duty and would be seeking some money back given mountain view not provided. August 22, 2014
Rated 3 out of 5 by this hotel has great food this hotel has great food; the sleeping rooms need to be upgraded a bit. housekeeping is slow August 25, 2014
Rated 5 out of 5 by Excellent Atmosphere My son flew in from CA and met me for a Bronco's game. The Sheraton was excellent. From valet's to the wait staff everyone was friendly and the atmosphere was excellent. August 25, 2014
Rated 5 out of 5 by Stay-cation to Denver Location was excellent! Staff was helpful and friendly. Room was clean and comfortable. The bed was a little worn, but did not hinder a good nights sleep. August 24, 2014
Rated 5 out of 5 by Largest hotel in US Amazing. Great location. There are so many bars, the gym is the most amazing, largest gym of any hotel I've stayed at. August 23, 2014
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