Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • États-Unis
  • Carte

Chambres et tarifs

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Enfants/chambre

Ces informations nous permettent de trouver les chambres qui correspondent le mieux aux exigences de votre réception et de préparer votre arrivée.

Reportez-vous aux conditions et détails des chambres pour plus d'informations concernant les frais applicables pour les lits d'appoint et les personnes supplémentaires.

Règles d’usage relatives au programme tarifaire familial

Le séjour des enfants de moins de 17 ans est gratuit lorsqu'ils dorment dans les lits déjà présents dans la chambre. Les lits d'appoint, les lits d’appoint pour enfants et les lits bébé peuvent faire l'objet d'un supplément.

Politique relative à l’âge requis

Les hôtes doivent être âgés d'au moins 18 ans et présenter une pièce d’identité avec photo pour réserver une chambre.

Rated 3.4 out of 5 by 1264 reviewers.
Rated 2 out of 5 by Hotel lacking The hotel food was average at best and not readily available. The housekeeping needs to be greatly improved. March 6, 2014
Rated 5 out of 5 by Outstanding for conference Stayed for a convention and the hotel has everything you could need - no need to have to venture out if don't really want to. October 12, 2013
Rated 4 out of 5 by WMS I was peased with the rapid service in the restaurants. Hotel staff were very friendly which added to my overall experienced. February 3, 2013
Rated 4 out of 5 by AFPM Conference Good hotel. Recently I have used other hotels inside/outside USA. By comparison, Sheraton Dallas was a great business hotel. October 23, 2013
Rated 5 out of 5 by Check In Manuel made sure that our rooms were blocked together and accommodated us even though there was a large convention going on. July 15, 2013
Rated 5 out of 5 by Great!!!!!!!!!!!!! I love this hotel, just need to have more amenities like complimentary breakfast, for the price you pay for everything else. July 19, 2012
Rated 5 out of 5 by State Fair THe hotel is convenient to the state fair park, it is easy to check in/out, and the rooms are always comfortable and clean. October 3, 2012
Rated 5 out of 5 by EFJ The hotel was clean, staff was friendly and helpful, and the facilities were excellent. April 3, 2014
Rated 5 out of 5 by Great service Had a great service from all the staff..... May 3, 2014
Rated 2 out of 5 by Hotel plumbing needs to be repaired and there were leaks in the ceiling. The ceiling in my bathroom and in the meeting room leaked. The bathroom sink would not drain. March 21, 2014
Rated 3 out of 5 by What was liked The rooms were nice and roomy. Bed was comfortable. Did not like not having free WiFi, and service in the common areas. February 11, 2013
Rated 3 out of 5 by Hotel needs attention Customer service needs immediate improvement. Had to call several times for items that were promised to arrive shortly. March 3, 2013
Rated 4 out of 5 by Bathroom Room was fine. Bathroom and shower room was very small. Way too small. April 15, 2014
Rated 5 out of 5 by Excellent Service Even though there were many events at the hotel, parking was easy, the staff was attentive and the room was fantastic. September 9, 2012
Rated 3 out of 5 by Food/Beverage I do not recommend the restaurant. The fried pot roast was very dry and was not very tasty. The ice tea was not fresh. December 3, 2012
Rated 4 out of 5 by Aviaition Conference Some minor glitches but you would expect that from such a large hotel. April 14, 2014
Rated 2 out of 5 by Could've been better! Store overpriced & maid svr very poor, we had to hunt them down for towels etc. No fridge (w/out being charged). December 31, 2013
Rated 5 out of 5 by Great customer service! All the staff went above and beyond to make our stay wonderful. Sheraton will be our first choice for future travel. September 30, 2012
Rated 5 out of 5 by Excellant Service I found the staff to be some of the most courteous and kind people I have ever stayed with. Excellent job people!!! February 1, 2013
Rated 2 out of 5 by Smoker ruined it, staff didn't care My first night went pretty well. The room was very nice, except for a lot of internal mechanical noises and a commuter train outside the window. The second night, someone was smoking in a nearby room, and it came right though my vents (especially the one in the bathroom). I was offered the opportunity to switch rooms, but having already been in bed for the night, I decided against moving at that time. A maid came up and sprayed a deodorizer instead. The next morning, the smoker struck again, and again I was told that "security would look into it". When I checked out a few hours later, I urged the staff member not to assign my room to anyone else until the smoker had been identified and my room had been fully fumigated (for the sake of the next guest). The staff member told me there was simply nothing they could do about the situation, and she displayed absolutely no empathy for what I had been through, or for what the next occupant of that room would go through. Although the root cause of the problem had been a rule-breaking guest, I feel the hotel staff could have displayed a lot more sympathy for my plight, and they could have been a lot more aggressive in solving the problem (e.g., they never even sent anyone to my room to inspect how bad the smoke was; also, someone should have a building schematic which identifies which other rooms are directly connected to the same air duct as my room, thereby greatly reducing the number of potential locations of the smoker). Sometimes you just get terrible luck with your neighbors, but you at least expect the hotel personnel to help minimize the damage. June 29, 2014
Rated 5 out of 5 by Wonderful Comfortable Room Hotel is very comfortable and meeting rooms were roomy and convenient. Hard to find evening and late night dining. June 25, 2013
Rated 5 out of 5 by Great Experience The staff was very precise with their advice and accommodating. I would stay again. Best hotel in Downtown Dallas. April 1, 2013
Rated 1 out of 5 by I was exceedingly disappointed. Upon arrival it was very difficult to get anyone to understand that I wanted to valet...I was asked three times before being given a ticket and my car getting parked. As I attempted to shower, the washcloth that had been rolled and placed neatly on the shelf had large rips and holes in it. (I took a picture of it for further reference). Upon leaving, I was made aware that although we were quoted a discounted price for valet parking, all of my sisters didn't receive the discounted price. As I was driving home, I remembered that I had left my phone charger in the room and it was very difficult to get a person to talk to and even the, I was told several different things about the method of retrieving it. I was initially told that I would have to wait until the new occupants of the room checked out (whether it was a day or a week.) In the same conversation, I was told that nothing had been turned in but they needed to check with the maintenance staff to see if it was on their cart, although it is the policy of the hotel that everything be turned in on a daily basis. I was later told "call back tomorrow". When I called back I got the same run-around. NOT IMPRESSED AT ALL!!! February 25, 2013
Rated 5 out of 5 by Upgraded!!!! I was DELIGHTED to find out that I would be upgraded to an EXECUTIVE SUITE. It really was a treat. Thanks again!! November 19, 2012
Rated 4 out of 5 by Hotel Conference has nice features Our AAFP conference was very enjoyable with excellent facilities and food. Your health spa is very nice as well. October 1, 2013
Rated 5 out of 5 by Bed size change Requested king size bed after finding 2 queens in room. Very nice about changing and managed to do it - THANKS!! August 9, 2012
Rated 4 out of 5 by Great Hotel A beautiful hotel w. very curteous staff. Beautiful clean room. Only complaint: the bed was worn out and uneven. May 19, 2012
Rated 4 out of 5 by Clean, comfortabl hotel The staff was very courteous, the room was clean and comfortable. I would highly recommend the Executive Suit. November 4, 2013
Rated 2 out of 5 by Attention to detail 4 day stay: lights not working, door keys not working, forget to leave wash cloths, forget to replenish sugar. February 21, 2013
Rated 4 out of 5 by Great conference facilities Meeting rooms were good as was WiFi May 1, 2014
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