シェラトン・ダラスホテル

  • アメリカ合衆国
  • 75201
  • テキサス,
  • ダラス
  • 400 North Olive Street
  • マップ

空室状況&料金

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この情報をご提供いただくことで、お客様のご宿泊に最適な客室を探して、ご到着に備えて客室を準備することができます。

折り畳み式ベッドと追加人数料金については、客室規約と詳細情報をご覧ください。

ファミリープランポリシー

17歳以下のお子様には、お部屋に備え付けのベッドでお休みになる限り、無料でご宿泊いただけます。 折り畳み式ベッド、お子様用折り畳みベッド、ベビーベッドのご利用には、追加料金が発生する場合がございます。

年齢条件ポリシー

お部屋のご予約は、写真入りの身分証明書をお持ちの18歳以上のお客様に限定させていただきます。

Rated 3.4 out of 5 by 1232 reviewers.
Rated 5 out of 5 by Great customer service! All the staff went above and beyond to make our stay wonderful. Sheraton will be our first choice for future travel. September 30, 2012
Rated 5 out of 5 by Excellant Service I found the staff to be some of the most courteous and kind people I have ever stayed with. Excellent job people!!! February 1, 2013
Rated 4 out of 5 by Clean, comfortabl hotel The staff was very courteous, the room was clean and comfortable. I would highly recommend the Executive Suit. November 4, 2013
Rated 5 out of 5 by Wonderful Comfortable Room Hotel is very comfortable and meeting rooms were roomy and convenient. Hard to find evening and late night dining. June 25, 2013
Rated 4 out of 5 by Hotel Conference has nice features Our AAFP conference was very enjoyable with excellent facilities and food. Your health spa is very nice as well. October 1, 2013
Rated 5 out of 5 by Great Experience The staff was very precise with their advice and accommodating. I would stay again. Best hotel in Downtown Dallas. April 1, 2013
Rated 5 out of 5 by Upgraded!!!! I was DELIGHTED to find out that I would be upgraded to an EXECUTIVE SUITE. It really was a treat. Thanks again!! November 19, 2012
Rated 1 out of 5 by I was exceedingly disappointed. Upon arrival it was very difficult to get anyone to understand that I wanted to valet...I was asked three times before being given a ticket and my car getting parked. As I attempted to shower, the washcloth that had been rolled and placed neatly on the shelf had large rips and holes in it. (I took a picture of it for further reference). Upon leaving, I was made aware that although we were quoted a discounted price for valet parking, all of my sisters didn't receive the discounted price. As I was driving home, I remembered that I had left my phone charger in the room and it was very difficult to get a person to talk to and even the, I was told several different things about the method of retrieving it. I was initially told that I would have to wait until the new occupants of the room checked out (whether it was a day or a week.) In the same conversation, I was told that nothing had been turned in but they needed to check with the maintenance staff to see if it was on their cart, although it is the policy of the hotel that everything be turned in on a daily basis. I was later told "call back tomorrow". When I called back I got the same run-around. NOT IMPRESSED AT ALL!!! February 25, 2013
Rated 4 out of 5 by Great Hotel A beautiful hotel w. very curteous staff. Beautiful clean room. Only complaint: the bed was worn out and uneven. May 19, 2012
Rated 5 out of 5 by Bed size change Requested king size bed after finding 2 queens in room. Very nice about changing and managed to do it - THANKS!! August 9, 2012
Rated 5 out of 5 by Excellent Stay, 1/15/2004 Great Friendly staff, quick check in. Room was spacious, clean and very comfortable. January 17, 2014
Rated 2 out of 5 by Attention to detail 4 day stay: lights not working, door keys not working, forget to leave wash cloths, forget to replenish sugar. February 21, 2013
Rated 3 out of 5 by Black Tie Weekend Nice Hotel, great venue for Black Tie Dinnner Event, room was very clean -- my dog and I enjoyed our evening. November 7, 2012
Rated 5 out of 5 by Service Amazing service! Inspite of the large crowd this weekend, we still felt like we were treated special. Thanks September 6, 2012
Rated 2 out of 5 by No hot water. I was really surprised to have no hot water when i woke up in the morning. January 24, 2014
Rated 5 out of 5 by This hotel has great ammenities This hotel had the best fitness center I've ever used. Staff was very friendly and helpful. Excellent stay. January 31, 2013
Rated 5 out of 5 by Great location Great staff, location was awesome to everything we needed to do. Thank you Sheraton. God Bless. December 9, 2013
Rated 5 out of 5 by Beautiful hotel Was a quick stay as I had to cut vacation short and head home but will definately stay here in the future. November 27, 2012
Rated 5 out of 5 by stayed november 10,2012 stayed for the Margarita ball again. Excellent service and great room. Just wish WI-FI was free to guests. November 15, 2012
Rated 5 out of 5 by Pleasant and Smiling Faces With everything being equal, everyone was very pleasant and always had a great smile on their faces. :-) June 26, 2013
Rated 3 out of 5 by A+ Customer Service, B- Everything Else On average, customer service was very good. Although, yearn for better specials and less price gouging. August 24, 2013
Rated 4 out of 5 by Very friendly staff This hotel has very friendly staff. The room was nice, although a little warm. I would stay here again. July 29, 2012
Rated 3 out of 5 by Maid service The maids never left enough towels and the bathroom was dirty. The pipes girgled and sink didn't drain. February 15, 2013
Rated 5 out of 5 by Nice Hotel The hotel was large and had great amenities. I really loved the large workout room and relaxing pool. September 22, 2013
Rated 4 out of 5 by Nice Sheraton! I stayed 5 nights on business. Overall, it was a comfortable hotel. The fitness center was impressive. May 2, 2013
Rated 4 out of 5 by Housekeeping Found multiple long black hairs in the bathroom and the garbage had not been emptied in the main room. March 1, 2013
Rated 2 out of 5 by Nice Facility, Poor Customer Service I stayed at this hotel October 17-20, 2011. The room and hotel were very nice and a good location. The only downside to the room was the quality of the bathtub. I have stayed at 3 Sheraton hotels this past year and they all have the same tiny bathtub. I have a back injury and rely on warm baths to alleviate the muscle tension and was not really able to do this. For such a nice room it would seem that they should have a nicer tub. Also, I attempted to eat breakfast in the lobby restaurant. I waited 45 minutes for an order of granola, then walked out. The restaurant wasn't even busy. I do have an issue with the chain in general. I was told when I checked in that I could submit my receipt to the SPG at any time and get points credit for the stay. I just tried to do this today (Nov 23) and was told that there is a 30-day limit. I now have two stays that would have netted me significant points that I cannot redeem. Had I known there was a 30-day limit I would have done it sooner. Very poor customer service in this respect and the first time I have come across this restriction in a loyalty program. Because of this alone I will try to find more accommodating hotel chains in the future. November 23, 2011
Rated 2 out of 5 by The Hotel Service was terrrible The food at the bar was not good. The Hotel staff would not honor my email requesting to be upgraded. January 3, 2013
Rated 4 out of 5 by Pleasant Stay Nice rooms, great service, quiet, and convenient downtown location, just across from train station. April 28, 2013
Rated 5 out of 5 Thr Best of the Best The staff and everyone was always more than willing to help make our stay as pleasant as possible. June 21, 2013
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