Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.4 out of 5 by 1170 reviewers.
Rated 5 out of 5 by Sheraton Dallas All was great, good service and great time. November 11, 2013
Rated 1 out of 5 by Aman Khan Different level of service, it just depends how much you are paying. January 21, 2013
Rated 3 out of 5 by Lack of vacuuming Other than the floors not being vacuumed, the stay was pleasant. August 17, 2013
Rated 5 out of 5 by Great amenities! Excellent Sports Bar, Fitness Facilities, and property October 9, 2013
Rated 3 out of 5 by Would not recommend this hotel. The hotel is outdated, and so was very much below my expectations. March 11, 2013
Rated 5 out of 5 by Sheraton Dallas World Class Great place for ameeting or vacation. Rates were very competitive October 15, 2012
Rated 4 out of 5 by This hotel has competent staff. The staff was very friendly and accomodating. October 28, 2013
Rated 4 out of 5 by Great Hotel for a Large Event We had a party with 12,000 people and everyone had a great time. November 14, 2012
Rated 2 out of 5 by Understaffed and slow Front desk, valet, bell service all were understaffed and slow August 24, 2012
Rated 4 out of 5 by 3 Nights Everyone was very polite and helpful when needed. Thank you. June 27, 2013
Rated 2 out of 5 by Not clean Halls and rooms were dirty-hadn't been vacuumed in a while! July 12, 2013
Rated 5 out of 5 by Great Dallas Hotel! Close to arts district. Fantastic staff, beds, restaurant!!! March 17, 2013
Rated 4 out of 5 by staff was excellent. staff person named Carrie at check in did an excellent job. March 25, 2013
Rated 3 out of 5 by Average Event staff do not communicate. AV service is poor at best! November 7, 2012
Rated 1 out of 5 by Outdated rooms Rooms are out dated and maintenance requests go unanswered. October 28, 2012
Rated 3 out of 5 by In need of maintenance We had to call maintenance 3 out of the 4 days spent there. February 11, 2013
Rated 1 out of 5 by The Worst Experience I would not recommend this establishment to anyone. September 2, 2013
Rated 3 out of 5 by room cleaness Room was not clean and had debris under counter and desk May 6, 2013
Rated 5 out of 5 by Wonderful My stay was wonderful the hotel and staff were great!!! April 29, 2013
Rated 3 out of 5 by The features are great but some problems with service. There were some issues with my commode and housekeeper. May 21, 2012
Rated 4 out of 5 by Very Nice Hotel The staff is top notch and the hotel is run very well. January 17, 2013
Rated 5 out of 5 by Dallas Sheraton Great hotel! Staff is great. Has everything you need. March 11, 2013
Rated 4 out of 5 by Master Gift show was annoying. Prices varied with employees. October 30, 2012
Rated 5 out of 5 by Excellent The staff in the lounge was great and very welcoming April 27, 2013
Rated 4 out of 5 by great stay The hotel was great, room was clean and comfortable. November 13, 2012
Rated 2 out of 5 by Ordinary Hotel Bad food in the Draft bar No Wifi or connection weak October 29, 2012
Rated 4 out of 5 by Poor Customer Service Argumentative Staff member November 5, 2013
Rated 3 out of 5 by Issue with water I had booked a room last minute on 6/20 after a business meeting had been moved to the Sheraton for the morning of 6/21. The lobby of the hotel is very nice, however I felt like I was checking in at a Las Vegas strip hotel because of the check-in line. Unfortunately, the rooms don't reflect what you see in the lobby. They are clean, but rather old and in need of updating. The bathroom fixtures for example looked like they were from the early 80's. None of this would have mattered much to me except when I woke up to get ready for my meeting the next morning, the water was completely off in the South Tower. Unfortunately, I had to attend the business meeting without the benefit of a clean, hygienic body and mouth. It was pretty disgusting. After the meeting, the water was turned back on and I was able to shower, pack, and check-out. The check-out girl managed to comp my coworker's wifi service for the night for her troubles, however, I hadn't purchased wifi and she indicated she was not able to comp anything on my bill. She did indicate she would award me additional Starwood points, but I never received them. This is why I'm writing this review. If I would have received the Starwood points as promised, I would have remained silent. July 9, 2012
Rated 3 out of 5 by weekend/business Hotel Layout was not conducive for me as a traveler February 25, 2013
Rated 5 out of 5 by Beautiful Rooms! Wonderful rooms, very clean. Staff VERY helpful. August 5, 2013
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