Rated 2 out of 5 by Traveler59889 Very OLD Hotel
There were four elevators working for a twenty-six floor tower. It took me fifteen minutes to get an elevator one day. Not acceptable!!
August 20, 2012
Rated 2 out of 5 by basketball42 Teacher
the check in took to long with 3 conferences going on and had only 2 attendents to check in people. Also the room was not the cleanest
August 7, 2012
Rated 4 out of 5 by Emel Service
No towels in room upon arrival. It took me two phone calls to have towels delivered.
May 24, 2014
Rated 5 out of 5 by Jo777 This hotel has a great staff.
The staff at Sheraton Dallas Hotel are by far the friendliest and most helpful people that I have ever interacted with at any hotel.
September 6, 2013
Rated 2 out of 5 by Amy123456 Lacking in Customer Service.
The staff weren't very friendly. I had to wait up to an hour to get a response from requests to guest services. This happened twice.
August 20, 2012
Rated 4 out of 5 by Drew27 AC
The air conditioning was malfunctioning in my room which led to close to 90 degree temps. Otherwise, everything else was excellent!
July 25, 2012
Rated 5 out of 5 by Shellcin Friendly staff, clean hotel
The staff was exceptionally friendly and professional in all areas of the hotel. Nice, clean hotel. We were pleased with our stay.
September 19, 2013
Rated 4 out of 5 by Jaja1789 Fair price and location, but...
No bath floor cloth, and low quality towels. SUPER THIN WALLS...! I heard every conversation on every side of me - ALL NIGHT LONG.
April 26, 2013
Rated 2 out of 5 by ML23 will not stay again
The staff was unable to provide a roll away bed after several times of being assured and room service was unable to provide meals.
March 5, 2013
Rated 4 out of 5 by Bimi64 Areas unattended to
Rooms not vaccuumed cleaned , housekeeper not doing proper inspection
June 1, 2014
Rated 4 out of 5 by Christine437 Great Ambience
Very relaxing vibe throughout the hotel - from the lobby to the privacy of your room. The layout is very modern, clean and sleek.
April 29, 2013
Rated 5 out of 5 by CheerMom Hotel exceeded my Expectations
The hotel exceeded my expectations. I will definately be adding the Sheraton family of hotels to my list of must stay at hotels.
March 5, 2013
Rated 3 out of 5 by MKSeminar Would not stay there again.
While the rooms were clean and comfortable, my group and I experienced a number of issues, which the hotel was slow to resolve.
July 29, 2012
Rated 3 out of 5 by RR1010 Some problems
My room heater didn't work, shower head sprayed all over the bathroom and I saw the same food tray in the hallway for 2 days...
March 4, 2013
Rated 4 out of 5 by GS455 Sheraton Dallas
The hotel is clean but the bathrooms are small and the $185 per night is steep for what you get. This is a $125 per night room.
January 30, 2013
Rated 4 out of 5 by Mich12 Friendly staff, nice facility
I had a good experience - the staff was very friendly and helpful. The fitness center and pool area were large and attractive.
May 28, 2012
Rated 4 out of 5 by Sonya28 A Little Too Warm
My stay at the Sheraton in Dallas was adequate. The bed was amazing, but the room size and the air conditioning was just okay.
July 12, 2013
Rated 5 out of 5 by Papasmurf Outstanding for conference
Stayed for a convention and the hotel has everything you could need - no need to have to venture out if don't really want to.
October 12, 2013
Rated 4 out of 5 by HUMBLE WMS
I was peased with the rapid service in the restaurants. Hotel staff were very friendly which added to my overall experienced.
February 3, 2013
Rated 5 out of 5 by heythere convenient
On check out I was sent from the SPG line to the long regular line.
May 30, 2014
Rated 4 out of 5 by Bob48 AFPM Conference
Good hotel. Recently I have used other hotels inside/outside USA. By comparison, Sheraton Dallas was a great business hotel.
October 23, 2013
Rated 5 out of 5 by Winnie1 Excersise room
Work out room had all the necessary equipment for a quality and complete workout. All equipment was in great shape.
March 15, 2014
Rated 5 out of 5 by JerrodFFA Check In
Manuel made sure that our rooms were blocked together and accommodated us even though there was a large convention going on.
July 15, 2013
Rated 5 out of 5 by Tway40 Great!!!!!!!!!!!!!
I love this hotel, just need to have more amenities like complimentary breakfast, for the price you pay for everything else.
July 19, 2012
Rated 5 out of 5 by csanantonio Attended conference
Staff was very responsive and cordial. Room was spacious, clean and comfortable. Service was excellent.
April 16, 2014
Rated 4 out of 5 by PastorD Buffet
The hotel accommodated the convention with additional buffet time
May 30, 2014
Rated 5 out of 5 by BB1972 State Fair
THe hotel is convenient to the state fair park, it is easy to check in/out, and the rooms are always comfortable and clean.
October 3, 2012
Rated 5 out of 5 by Coachbosh NABC experience
My wife and I had a very comfortable stay for about 6 days. Staff very personable and attentive to needs.
April 10, 2014
Rated 5 out of 5 by skooter Great location
This hotel was great. Perfect location to everything. Able to walk to a lot.
May 20, 2014
Rated 5 out of 5 by Wes38 Most enjoyable
No significant problems. We were a bit disappointed with storage space for clothing and misc items.
April 19, 2014