Rated 3 out of 5 by jane61 weekend/business
Hotel Layout was not conducive for me as a traveler
February 25, 2013
Rated 2 out of 5 by Sherry28 Horrible experience!
We clhecked into the hotel at almost midnight. We were assigned our room and went to begin getting ready for bed. Once we were in the room for about 30 mins I called the front desk complaining about the temperture of the room. A maintenance man came up and said he reset the air conditioning assured me that all was fine. At 2:15am we called the front desk again telling them that we were burning up. Another maintenance man came in there and told us the room temperture was 78 even though we had the air set on 65. He tried to fix the air conditioning. Another maintenance man came up and we were told that we should call the front desk so we could move rooms. So I did....now this is 2;30 in the morning not very convenient at all to be dragging our luggage down to another floor and once again get all the beds set up. We had to use a pull out to accomodate us. The room was stuffy when we got in there and it took a good 30 mins for it to cool off. When I spoke to the girl at the front desk she told me that they had a complaint about the air conditioning previously. I was shocked to hear this...when you pay $260 a night for a room you expect to be given a room that is in working condition. I was very disappointed with this hotel as a whole.
August 3, 2012
Rated 4 out of 5 by Randy62 Safety Conference
Very nice stay. Staff was friendly. Food was good.
December 11, 2012
Rated 5 out of 5 by Crawford20 Beautiful Rooms!
Wonderful rooms, very clean. Staff VERY helpful.
August 5, 2013
Rated 1 out of 5 by Steve45545 Hotel Sucks!
Took an hour to check in and the food is terrible
July 27, 2012
Rated 4 out of 5 by bfar hot room
My room was so hot- could not get it to cool down
October 28, 2012
Rated 3 out of 5 by p3cattendee conference hotel
nice play to stay if attending a large conference
February 23, 2013
Rated 5 out of 5 by Teacher2012 very nice
The hotel is great; and the staff are very nice.
July 30, 2012
Rated 4 out of 5 by SirDoc63 Host
Hotel was great for Mid Winter Borad meeting.
March 1, 2013
Rated 4 out of 5 by Peri Convention
Excellent conference facilities.
July 29, 2012
Rated 5 out of 5 by DDD3 DOC D
it was great, room was very nice and clean.
October 17, 2012
Rated 5 out of 5 by Denise00 Great location
Great location close to the stadium
October 8, 2013
Rated 3 out of 5 by BL041612 Hotel service needs improvement
I was disappointed with the staff service.
May 1, 2012
Rated 3 out of 5 by Gmar Need for more healthy food
Only thing missing is more healthier food
September 19, 2012
Rated 4 out of 5 by brk1 Poor Customer Service
Argumentative Staff member
November 5, 2013
Rated 3 out of 5 by Hawk94 to be desired
slow elevator, need a better restaurant
February 27, 2013
Rated 3 out of 5 by dmm91 not clean
bathrooms are drity and ac quit working
February 28, 2013
Rated 5 out of 5 by Pat2012 Great Hotel
Great stay. Everything was wonderful!!
August 6, 2012
Rated 5 out of 5 by Evelyn97 Comfortable stay
Staff was great. Room was comfortable
August 6, 2012
Rated 5 out of 5 by RB44 Great location
Heart of downtown with a great staff
November 15, 2012
Rated 5 out of 5 by SAK1023 Conference stay
All was done well. Would stay again
May 3, 2013
Rated 5 out of 5 by DallasMom Stay at home getaway
This hotel has everything you need!
October 10, 2012
Rated 5 out of 5 by Lhuey74 The entire staff was very gracious!
The entire staff was very gracious!
December 5, 2012
Rated 2 out of 5 by HumidinDallas Poor Room Conditions
The room definitely did not meet my expectations. Overall, the rest of the hotel was nice and the meeting rooms were adequate, but the room fell short.
1. My room had a strong sewer gas type smell. The smell was not as bad once the A/C circulated the room, but the A/C goes off while no one is in the room, so there was always a heavy smell when I first made it to the room. The longer I was away from the room, the stronger the smell was when I returned.
2. The hot water in the shower had almost no water pressure. There was plenty of pressure from the cold side, but as soon as the handle crossed to mostly hot water, the pressure would drop low enough that the water barely trickled out of the shower head. This meant that the shower had to be relatively cold in order to have enough water pressure.
3. The A/C never seemed to really cool the room off enough. I had to set it to 65°F just to make the room sort of comfortable. I don’t know what the temperature was, but it was definitely over 75°F even though the thermostat was set much lower. The room was also always humid even with the A/C running. The thermostat was malfunctioning (flashing a wrench sign) and had to be reset whenever I arrived. This may have had something to do with it, but it never got better.
October 21, 2013
Rated 4 out of 5 by david80 great service
parking was a little pricey
October 3, 2013
Rated 5 out of 5 by ttraveler enjoyed
nice place, Big, nice restaurants
December 10, 2012
Rated 5 out of 5 by reds great place for family or work stay
Easily the best place in dallas
May 18, 2013
Rated 3 out of 5 by Debbie53 Staff was inadequate
No one answers the guest phone.
February 21, 2013
Rated 5 out of 5 by OURtrip2012 Dallas stay
Great hotel and accomodations.
October 14, 2012
Rated 5 out of 5 by deb47 Really nice place for the money
Nightlights needed in bath
August 9, 2013