Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.4 out of 5 by 1184 reviewers.
Rated 1 out of 5 by The worst Sheraton ever! The worst stay ever! Room smelled like cigar smoke. Several things were broken including the toilet seat, the plug for the coffee pot and the AC took all night to cool off. When I checked out, the computer was down and got no receipt. When emailed to me it was wrong! Get your act together folks! For the price of the rooms and parking, I would expect much, much more. August 26, 2014
Rated 3 out of 5 by Stains on bedding We stay here regularly because it is so close to Globe Life Ballpark in Arlington. We stayed on Executive Club floor. We had planed to stay two nights this trip. The first morning, saw a stain on comforter . It looked like urine stain. We reported it to manager who brought Head of Housekeeping with him. He said it was a water stain. We checked out immediately. August 24, 2014
Rated 5 out of 5 by Wonderful Stay The hotel room was very nice and impressive, all the staff was really wonderful also! Sara Marie in the Sheraton Club was amazing! August 25, 2014
Rated 3 out of 5 by Real great time... until the bill!!! When I made the reservation, thru the 800 number, the women was very helpful. We talked about several differant offers. She stated that there was an offer that lets me have a double/standard room at the rate of 69 dollars a night. At check in, like a fool, I did not even think to confirm the rate. The next day, at a local store, I was told my credit card was declined. Once back in the room and on-line, to my horror: the room was NOT $69.00. We checked out a day early because I did not have "Proof" that the room was offered to me at that rate. I had called a week in advance to reserve a refrigerator for the room. On cheek in, there were none available. On check out, the elevators were all full. It took SEVERAL attempts to get down to the lobby August 20, 2014
Rated 3 out of 5 by Almost good enoug Lovely facility but I had a number of issues: 1. My room was not maide up for 3 days. I finally found a housekeeper and asked her to do the room. It was done soon thereafter. -As a result of the lack of attention to the room, I had garbage piled up for 3 days. -I don't mind not changing sheets everyday,a and aplaud y our efforts to be environmentally conscious, but I did need towels and just to have the bed straightened up would have been nice. 2. The temperature controls were not good. The room got very warm at night, apparently due to the "perception"' that no one was in it. 3. The showers were too low pressure and was very loud once the shower was turned on. August 15, 2014
Rated 2 out of 5 by Let down We were bombarded at the door by men to take our car. We parked the car by the wall while we checked in. They came up to us and told us to move it by the front door so we did. They then took our keys and moved it to where we just parked it. They were rude. Girl at counter good. Room was freezing cold. Attempted to adjust fan on thermostat but your choice is either blasting icicles or you're roasting hot. Then took a shower and have awful water pressure and shower was banging so hard that it sounded like construction crew was working on the floor. Heard this from a few other showers on the floor. Decided to go for a swim but couldn't because the pool was out of service until "hopefully tomorrow". So now we're in our room flicking tv channels and not knowing what is on because we don't have a channel guide. We travel throughout North America and this one gets an "F". August 21, 2014
Rated 5 out of 5 by The hotel staff was great I would definitely recommend this hotel because of the staff. The workers were extremely friendly, helpful and pleasant. They all served with a smile. They were always ready whenever you need help. I didn't like the menu selections but Carlos saw to it that I would be able to have something to eat. He went and spoke to the chef and because of that I was able to have a customized dinner. Naime was also good to us. She served with a smile always. The Dallas Sheraton Downtown is the best Sheraton I have ever stayed at. August 19, 2014
Rated 5 out of 5 by Very Pleasant Stay Thank you for providing the first-class experience staying in this Sheraton Hotel. I am very expressed with the well-training staff and quality facilities at this hotel. The food is also great at this hotel restaurant called Restaurant Table. July 29, 2014
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