Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.4 out of 5 by 1135 reviewers.
Rated 4 out of 5 by beautiful hotel The hotel is beautiful but I did have some problems with getting service. I chose to go green but when I needed supplies ie: towels ad coffee, I was told they would be sent up to may room, but that didn't happen. I also had an issue in the restaurant I wanted something that was on the room service menu and I was told I couldn't have it unless I wanted to go to my room. I was in your hotel for 2 weeks an intense time of classes and studying and every now in then I needed to get out and sit in one of your lovely on-sight spaces when it was too late and I was too tired to venture out, that was disappointing. This was my first extended visit to Dallas thank you for asking about my experience. July 26, 2014
Rated 1 out of 5 by I would never stay here again. Several people I know got food poisoning, had stuff pilfered from my room, found a possible bed bug in my room, and had someone expose himself to me in the lobby without any follow up from hotel staff. It was a complete nightmare. On the plus side, the mattresses, comforters, and pillows were incredibly comfortable despite being dirty and stained. July 26, 2014
Rated 4 out of 5 by Incorrect billing Overall a great facility with very attentive staff. However, my final bill was not as quoted by my corporate headquarters at Southwest Airlines . Southwest said I would be paying 56.00 per night but I was charged 66.00. The checkout operator on the phone was nice but said she would have to research it. Since I was pressed for time I had to leave without resolving the issue. July 26, 2014
Rated 5 out of 5 by Great food, nice rooms, friendly service I was here for a 9 day training conference. I was so happy to see the food on the buffet was labeled clearly. I am on a gluten free diet and the variety was great and very tasty. I usually lose weight at these events because there isn't much I can eat. I put on a few pounds. : ) July 26, 2014
Rated 5 out of 5 by Great hotel I stayed at the Sheraton for 6 days and my stay was great. The room was comfortable, great beds and pillows! The cleanliness of the hotel was great! The only thing that needs improvement is the restaurant needs more help. The food was slow to come out and it was cold when we got it, but the sweet potato fries were excellent!! July 5, 2014
Rated 2 out of 5 by Comfortable room at a price The room was clean and comfortable, however, the plumbing was VERY noisy and all noises could be heard from the hallway which made sleeping a bit difficult. On the other hand, when computers crashed the staff made our 2 hour wait to check in go very fast with complimentary drinks and updates. We also got trapped in the parking garage for 20-30 minutes while waiting for assistance. The fire alarm went off early in the morning causing us to have to evacuate, myself - from the 19th floor. Although this makes for many funny stories it was one unfortunate event after another. July 21, 2014
Rated 4 out of 5 by food and showers service in the "kitchen table" restaurant is slow but friendly - some meals were prepared incorrectly and not cooked to order. Kitchen staff needs help. Showers in the room are LOW pressure and rusty pipes (making water brownish). July 26, 2014
Rated 4 out of 5 by Great location!! This hotel is in a great location. The rooms are nice. Could be a little cleaner. The food at The Draft bar Is good. Have not eaten in the main restaurant but heard the food was good, a little pricey. But overall, I enjoy my stay. July 24, 2014
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