Rated 5 out of 5 by FDK1 Good for weary business person
The hotel provided a respite from long days of business meeting.
October 7, 2013
Rated 5 out of 5 by Bubba51 Veterans Service Officer
Good clean rooms, staff very professional, very enjoyable visit.
September 26, 2013
Rated 5 out of 5 by MaryPA This hotel has great features
The restaurants were great as well as the fitness centers.
October 30, 2013
Rated 1 out of 5 by Jamie543 Aman Khan
Different level of service, it just depends how much you are paying.
January 21, 2013
Rated 3 out of 5 by JohnDoe Would not recommend this hotel.
The hotel is outdated, and so was very much below my expectations.
March 11, 2013
Rated 3 out of 5 by Gamechanger555 Lack of vacuuming
Other than the floors not being vacuumed, the stay was pleasant.
August 17, 2013
Rated 5 out of 5 by FeldAl Sheraton Dallas World Class
Great place for ameeting or vacation. Rates were very competitive
October 15, 2012
Rated 4 out of 5 by DMS2012 Great Hotel for a Large Event
We had a party with 12,000 people and everyone had a great time.
November 14, 2012
Rated 2 out of 5 by verydisappointedalso Understaffed and slow
Front desk, valet, bell service all were understaffed and slow
August 24, 2012
Rated 5 out of 5 by BR123 Great amenities!
Excellent Sports Bar, Fitness Facilities, and property
October 9, 2013
Rated 4 out of 5 by 59GAD 3 Nights
Everyone was very polite and helpful when needed. Thank you.
June 27, 2013
Rated 5 out of 5 by GK13 Great Dallas Hotel!
Close to arts district. Fantastic staff, beds, restaurant!!!
March 17, 2013
Rated 2 out of 5 by Livy Not clean
Halls and rooms were dirty-hadn't been vacuumed in a while!
July 12, 2013
Rated 4 out of 5 by sl1966 staff was excellent.
staff person named Carrie at check in did an excellent job.
March 25, 2013
Rated 3 out of 5 by Pandjamom In need of maintenance
We had to call maintenance 3 out of the 4 days spent there.
February 11, 2013
Rated 3 out of 5 by KD43 Average
Event staff do not communicate. AV service is poor at best!
November 7, 2012
Rated 1 out of 5 by Rangerbob Outdated rooms
Rooms are out dated and maintenance requests go unanswered.
October 28, 2012
Rated 5 out of 5 by daguilar Sheraton Dallas
All was great, good service and great time.
November 11, 2013
Rated 3 out of 5 by TMAC room cleaness
Room was not clean and had debris under counter and desk
May 6, 2013
Rated 4 out of 5 by Pammie986 This hotel has competent staff.
The staff was very friendly and accomodating.
October 28, 2013
Rated 5 out of 5 by DHaynes3 Wonderful
My stay was wonderful the hotel and staff were great!!!
April 29, 2013
Rated 3 out of 5 by Chivon10 The features are great but some problems with service.
There were some issues with my commode and housekeeper.
May 21, 2012
Rated 4 out of 5 by KABroome Very Nice Hotel
The staff is top notch and the hotel is run very well.
January 17, 2013
Rated 1 out of 5 by RDU2013 The Worst Experience
I would not recommend this establishment to anyone.
September 2, 2013
Rated 5 out of 5 by adonald27 Dallas Sheraton
Great hotel! Staff is great. Has everything you need.
March 11, 2013
Rated 4 out of 5 by Jedi Master
Gift show was annoying. Prices varied with employees.
October 30, 2012
Rated 5 out of 5 by Mike Excellent
The staff in the lounge was great and very welcoming
April 27, 2013
Rated 4 out of 5 by Brat55 great stay
The hotel was great, room was clean and comfortable.
November 13, 2012
Rated 2 out of 5 by Migazer Ordinary Hotel
Bad food in the Draft bar
No Wifi or connection weak
October 29, 2012
Rated 3 out of 5 by SLCGuy Issue with water
I had booked a room last minute on 6/20 after a business meeting had been moved to the Sheraton for the morning of 6/21. The lobby of the hotel is very nice, however I felt like I was checking in at a Las Vegas strip hotel because of the check-in line. Unfortunately, the rooms don't reflect what you see in the lobby. They are clean, but rather old and in need of updating. The bathroom fixtures for example looked like they were from the early 80's. None of this would have mattered much to me except when I woke up to get ready for my meeting the next morning, the water was completely off in the South Tower. Unfortunately, I had to attend the business meeting without the benefit of a clean, hygienic body and mouth. It was pretty disgusting. After the meeting, the water was turned back on and I was able to shower, pack, and check-out. The check-out girl managed to comp my coworker's wifi service for the night for her troubles, however, I hadn't purchased wifi and she indicated she was not able to comp anything on my bill. She did indicate she would award me additional Starwood points, but I never received them. This is why I'm writing this review. If I would have received the Starwood points as promised, I would have remained silent.
July 9, 2012