Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • Estados Unidos
  • Mapa

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Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.4 out of 5 by 1170 reviewers.
Rated 5 out of 5 by pleasant staff and clean hotel no wash cloths were available and food was not good. January 26, 2014
Rated 4 out of 5 by shortcomings 1. Walked into a hot room 2. ice bucket had water in it so it was not cleaned when previous customer checked out. 3. Sheets did not fit the bed 4. Bath tub was a little slippery September 19, 2013
Rated 5 out of 5 by Great stay! Outstanding stay! Only one "below expectation:" It would have been nicer if the itemized bill was delivered to the room for my review before I checked out. Everything else was great! August 7, 2012
Rated 3 out of 5 by Tiny Bathroom (S-2321) The bathroom was unbelievably small. The toilet seat would not stay up. You cannot turn around in the shower without the shower curtains touching you which personally grosses me out. February 16, 2013
Rated 5 out of 5 by Best Beds Ever! This room was very comfortable and clean. The staff were extremely helpful and pleasant (with the exception of the gift shop team). The food was exceptional but so were the prices. January 28, 2013
Rated 1 out of 5 by Will never stay at a Sheraton again We had a horrible Sheraton experience a few years ago but tried the Sheraton in downtown Dallas anyway. Huge mistake...rude staff. We will never stay at a Sheraton again. October 13, 2013
Rated 3 out of 5 by Good hotel, but needs a better restaurant Staff was attentive and helpful. Room clean and spacious. Restaurant was sub-par. Expensive considering quality of food. Food quality was below average; as was service & portions. March 24, 2013
Rated 2 out of 5 by My Dallas Experience My experience with this hotel was not as pleasant as expected. I arrived expecting to have the basics such as fridge and mircrowave; but was hit with $20 charge for the use of a fridge (which I paid as I needed one). Upon entering the room I was met with dust everywhere. I had to dust the furniture before I could actuallly unpack. My safe did not work; it took 1 day before it was finally fixed; I opted to GO GREEN and not request room service each day as the plackard requested and stated I would receive points. Upon check out I was notified that I had to OPT into this at check-in; however, it was never mentioned to me at check-in. I had to request toilet tissue on my first day as they failed to replace the previous roll. On 2 occassions we stopped at the concierge only to find that they were not available at that time. Then when I went to use the guest laundry that was another unsatisfactory experience. Change machine did not work; the detergent machine was not working; the dryer did not work. I did not have an overall excitement about this hotel. but it served the purpose while I was on official travel. June 11, 2012
Rated 2 out of 5 by Not impressive for Platinum Amenities No upgrade. Wasn't even put on a club level. Club lounge had no bottled water or diet coke. Breakfast was not impressive compared to club lounges at other Sheratons October 30, 2013
Rated 2 out of 5 by Could've been better! Store overpriced & maid svr very poor, we had to hunt them down for towels etc. No fridge (w/out being charged). December 31, 2013
Rated 2 out of 5 by Needs updating/musty and overwhelmed Sorry, not up to SPG standards. Room wasn't made up even after I called down for service. Bathroom towel bar fell off and wasn't repaired. Entire hotel was musty and old-feeling. April 29, 2013
Rated 5 out of 5 by Beyond our expectations A romantic getaway was helped tremendously by this hotel. Great staff, fantastic room and they were able to accomadate each request we made without any problem. We will be back! February 15, 2012
Rated 2 out of 5 by The hotel is set up to handle a large convention Several people complained their rooms did not have sufficient towells. My room had a varying number. The beds bottom sheet did not cover the mattress. Where is the fitted sheet? January 31, 2013
Rated 5 out of 5 by Wonderful Hotel This is a great place to stay. I always stay here when I come to Dallas. The staff always goes out of there way to accomodate my needs. Very clean, comfortable, and affordable. April 11, 2013
Rated 5 out of 5 by ECC AHA Event The hotel staff was absolutely wonderful. Anytime there was a change the magically made it happen!!! I would definitely recommend this location to others! November 16, 2013
Rated 4 out of 5 by wonderful location The bathroom had hair from previous visitors. I reported it to the desk but it was not cleaned for the 4 nights I was there. The carpet looked as if it had not been vacuumned. August 27, 2012
Rated 2 out of 5 by 4-star price, 1-star room Rooms are small and bathrooms are tiny. Showers were outdated 10 yrs. Charged for wi-fi, fridge, which is a shocker. Little changes could help the stay there more favorable! July 27, 2013
Rated 5 out of 5 by Great Stay My stay at the Sheraton Dallas was Awesome from start to finish. I am a very seasoned traveler and the Sheraton Dallas stood out amongst other Dallas hotels I have stayed at. July 2, 2012
Rated 3 out of 5 by Less than Group members had to move rooms because of water loss. TVs were not working. No toiletries. Poor oversight by housekeeping. My expectations were higher for a downtown hotel. March 11, 2013
Rated 3 out of 5 by Getaway Weekend This was a nice stay and the staff is eager to accomodate all needs. I would recommend this hotel to anyone staying in Dallas. The pool and fitness facility is incredible! September 3, 2012
Rated 2 out of 5 by This hotel is a little dated Elevators were slow, rooms noisy, bathrooms and rooms in general old. It would help if you had slow closing, quiet room doors so they weren't slamming shut at all hours. June 10, 2013
Rated 5 out of 5 by Great room, Great location I stay in hotels frequently, and this room was one of the most comfortable I have stayed in. Everything I needed was in the hotel complex and my room was wonderful. September 16, 2013
Rated 3 out of 5 by Short but not complete check in When I checked in, I was not given any information about my room such as internet, the 'Green' option, check out, etc. Just given my keys, charged and that was it. September 23, 2013
Rated 5 out of 5 by Great Experience as 1st time bussiness traveller I enjoyed fitness center , swiming. friendly hotel staff, cleanliness, restaurents and the servers, excelent FOOD. This is my one & Only place for business stay. October 1, 2013
Rated 2 out of 5 by Sheraton Dallas I have stayed at this hotel a total of three times with my previous stays lasting over a week. My previous trips were about a year ago and were great and so I was surprised at the subpar accomodations I recently had here. My disappointment with this recent trip can be summed up by the room I was given. I was put on the 10th floor which I thought was odd since I am an SPG member and usually stay on a different suite of floors. I was shocked at how shabby the room was and disappointed with the staff in that they did not address my concerns when I raised them. My room was next to the elevators and there is not much that can be done other than moving me. The main concern was the subpar condition of the tiny room. The bathroom was so small that the door barely cleared the toilet. In addition, our AC was barely working which left us very uncomfortable the duration of the stay. Next time I will be more adminant to be sure I get a SPG level room since I definitely paid for one. It is disappointing that this happened since I booked over the phone and the attendant asked for my rewards number. I am not sure how this oversight occured. October 14, 2013
Rated 4 out of 5 by Good Stay Really the only thing that bugged me was that my room did not have any wash cloths. Plenty of towels and hand towels just not any wash cloths. November 22, 2013
Rated 5 out of 5 by The best stay My experience at the Sheraton. I really enjoyed the customer service. The representatives routinely checked on my needs and provided service immediately upon request. June 29, 2013
Rated 4 out of 5 by Really great, overall The stay was pleasant, the staff ere great and friendly, and except for a small mixup (which they sorted out with no problem), the hotel was fantastic all around. September 3, 2013
Rated 5 out of 5 by Dallas Stay I found the hotel very comfortable. The group rate we enjoyed was extremely favorable for Dallas. The room was quite pleasant and the food was very good. October 21, 2013
Rated 4 out of 5 by NO Hot water Stayed in Dallas downtown property, There was NO hot water in the bathroom lavatory though there was hot water in the bathtub. How is that possible? November 4, 2013
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