Sheraton Dallas Hotel

  • 400 North Olive Street
  • Dallas,
  • Texas
  • 75201
  • Estados Unidos
  • Mapa

Quartos e tarifas

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Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Family Plan Policy

Children 17 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.4 out of 5 by 1268 reviewers.
Rated 4 out of 5 by wonderful location The bathroom had hair from previous visitors. I reported it to the desk but it was not cleaned for the 4 nights I was there. The carpet looked as if it had not been vacuumned. August 27, 2012
Rated 5 out of 5 by Great Stay My stay at the Sheraton Dallas was Awesome from start to finish. I am a very seasoned traveler and the Sheraton Dallas stood out amongst other Dallas hotels I have stayed at. July 2, 2012
Rated 2 out of 5 by 4-star price, 1-star room Rooms are small and bathrooms are tiny. Showers were outdated 10 yrs. Charged for wi-fi, fridge, which is a shocker. Little changes could help the stay there more favorable! July 27, 2013
Rated 2 out of 5 by Swice a bad experience Another person walked in my room with a key that opened my door. Not accepaible. My toilet broke and the sink stopper never held water. So much for green BS. April 12, 2014
Rated 3 out of 5 by Less than Group members had to move rooms because of water loss. TVs were not working. No toiletries. Poor oversight by housekeeping. My expectations were higher for a downtown hotel. March 11, 2013
Rated 5 out of 5 by Conference Center I do not know if this pertains to this survey, but the Conference Center rooms were wwwwaaayyy to cold. Even though we had very active sessions the rooms were way too cold December 9, 2013
Rated 5 out of 5 by This hotel was excellent This hotel was excellent. We were treated with great customer service and respect.. The beds were very nice. We would certainly come back if we are in the Dallas area. February 18, 2014
Rated 2 out of 5 by Rooms The rooms were small and outdated. The rugs were in need of vacuuming as there was old food and dirt in my room. The mirrored sliding closet door was broken and off track. October 31, 2013
Rated 3 out of 5 by Getaway Weekend This was a nice stay and the staff is eager to accomodate all needs. I would recommend this hotel to anyone staying in Dallas. The pool and fitness facility is incredible! September 3, 2012
Rated 1 out of 5 by Will never stay at a Sheraton again We had a horrible Sheraton experience a few years ago but tried the Sheraton in downtown Dallas anyway. Huge mistake...rude staff. We will never stay at a Sheraton again. October 13, 2013
Rated 3 out of 5 by Dallas Trip 3 of 4 pillows did not have pillow cases, there were no waste baskets and the ironing board was missing June 9, 2014
Rated 2 out of 5 by This hotel is a little dated Elevators were slow, rooms noisy, bathrooms and rooms in general old. It would help if you had slow closing, quiet room doors so they weren't slamming shut at all hours. June 10, 2013
Rated 5 out of 5 by Nice hotel and staff The hotel is well appointed and comfortable, but what really sets it apart is the friendly and helpful staff. Conference accommodations were very nice, as well. March 17, 2014
Rated 1 out of 5 by This hotel needs improvement I stayed at this hotel for four nights for a work conference. I had many problems with the hotel. I parked a vehicle in their parking garage and paid for parking which was suppose to allow in/out privileges in the parking garage. It did not work the first time in getting out of the garage, so I paid to get out of the garage. I attempted to talk to the concierge about this and was quickly told they could not handle my request and told me to talk to the front desk. The front desk said they reprogrammed my key and that I would then have to talk to the valet personnel to have the parking charge removed. The valet were extremely helpful and courteous and removed the charge. The next day I attempted to leave the parking garage and once again I could not get out with my room key. I used the intercom to contact somebody and after 3 minutes of it dialing I finally reached a person who opened the gate for me. I gave up on getting the key fixed and did this every time I left the parking garage which was very annoying. My room safe one morning would not open and I waited for an hour for maintenance/security to open it at which point I had to leave since I was there for work purposes. I contacted them again later that day, after being deprived of items in the safe such as my wallet and cell phone, and they came to the room and unlocked it in 20 minutes. Also, during my stay the cleaning staff was very hit and miss to the point I just gave up on having my room cleaned. On top of it all, the room was tiny and in need of renovations. I would highly recommend that you stay at a different hotel or at the very least do not stay in the south tower of this hotel. There are two other towers at this hotel and I believe the north tower was renovated in the last couple of years. I'm just glad my work paid for this hotel stay and that it did not come out of my own pocket. August 21, 2014
Rated 5 out of 5 by The best stay My experience at the Sheraton. I really enjoyed the customer service. The representatives routinely checked on my needs and provided service immediately upon request. June 29, 2013
Rated 4 out of 5 by Hotel Comfort i would definitely stay at the Sheraton the next time I visit Dallas. Great location. Slept very well in comfortable bed and room. Staff was very helpful March 30, 2014
Rated 3 out of 5 by Nice Hotel, Roms need attention Was a bit disappointed with our last stay. When we first got to our room, we noticed the bathtub was dirty. Hair was on the shower walls and the tub was dirty. There was even hair all over the bathroom floor. Not a very good first impression to not have your room "ready" when you first checked in. The room was small, but since we were there for business we didn't spend a whole lot of time in our room. Housekeeping needs to be improved. The second day of our stay, we were left no washcloths, and our old towels were not taken. On our third day when we returned to our room we noticed that the bed was made, but the bathroom was not touched. Our dirty towels were still there, although I give housekeeping staff credit, they did leave fresh towels. The staff at Draft was not prepared for such a large group of people on the Thursday afternoon we ate lunch there. Took forever to get our food, hence, we were late for an afternoon appointment. The one positive thing with our stay was the check in process. The front desk staff was very friendly and welcoming. Not sure if I would stay here again, but I wouldn't totally rule it out. December 16, 2013
Rated 4 out of 5 by Outdoor space This hotel is located in a warm climate but has verylittle out door space except for the small pool area. It would be nice to be able to eat and have drinks outside. November 7, 2012
Rated 2 out of 5 by Not impressive for Platinum Amenities No upgrade. Wasn't even put on a club level. Club lounge had no bottled water or diet coke. Breakfast was not impressive compared to club lounges at other Sheratons October 30, 2013
Rated 5 out of 5 by Great room, Great location I stay in hotels frequently, and this room was one of the most comfortable I have stayed in. Everything I needed was in the hotel complex and my room was wonderful. September 16, 2013
Rated 4 out of 5 by awesome gym probably one of the nicest gyms I've ever used in a hotel before. June 23, 2014
Rated 3 out of 5 by Short but not complete check in When I checked in, I was not given any information about my room such as internet, the 'Green' option, check out, etc. Just given my keys, charged and that was it. September 23, 2013
Rated 5 out of 5 by As big as texas Great hotel... although very large and busy, quick check-in SPG recognition and upgrade to club level without even having to ask! Happy to use this hotel anytime. November 17, 2012
Rated 4 out of 5 by Cowboys vs Packers Great experience at this hotel. It started from our entry to our exit. Very polite and professional. Excellent bar staff.. Next time in Dallas-Sheraton it is!!!! December 17, 2013
Rated 4 out of 5 by Really great, overall The stay was pleasant, the staff ere great and friendly, and except for a small mixup (which they sorted out with no problem), the hotel was fantastic all around. September 3, 2013
Rated 4 out of 5 by This hotel is nice but a little pricey This hotel was very nice, although you had to pay for extras provided at other hotels, i.e. parking and internet service. Also, there was no in-room refrigerator. April 8, 2013
Rated 5 out of 5 by Great Experience as 1st time bussiness traveller I enjoyed fitness center , swiming. friendly hotel staff, cleanliness, restaurents and the servers, excelent FOOD. This is my one & Only place for business stay. October 1, 2013
Rated 2 out of 5 by Nice hotel, but very slow checking in & out The hotel is nice and most meeting rooms are convenient. The front desk was understaffed at check-in and extremely slow. There was also a huge line at check-out. July 24, 2012
Rated 5 out of 5 by Nice Hotel When I had my first stay at this hotel about 3 years ago I decide I will never stay at another this was my hotel and stay here everytime I come to Dallas,Texas . October 3, 2012
Rated 4 out of 5 by This hotel staff was extremely helpful and examplified excellent service. Great service by all of the hotel staff that I was in contact with. The concierge service was extremely knowledgeable and The Club room staff was very friendly. May 8, 2012
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