Rated 3 out of 5 by ceob Customer Service
The front desk personnel had very poor customer service skills and was observed to be rude repeatedly to several guests attempting to check in.
December 31, 2012
Rated 4 out of 5 by downtime very comfortable
They are in the middle of renovating. Can"t wait to to see it when they have finished. I hope they have plans to improve the dining facilities.
October 7, 2012
Rated 5 out of 5 by Vickie8717 Great staff
Clean, great friendly staff
June 23, 2014
Rated 5 out of 5 by David1921 Great stay
As usual great staff and wonderful clean comfy beds!! Cara and Maria Are always welcoming with exceptional customer service at all times.
July 21, 2013
Rated 5 out of 5 by maria66 This hotel is beautiful and clean
The hotel was far more than my expectation. The hotel was very beautiful inside and very clean. The staff was very friendly and helpful.
March 11, 2013
Rated 5 out of 5 by Dogma Great staff
The front desk was very accommodating, friendly and answered all questions asked. Very pleasant! Rooms were clean and comfortable.
February 17, 2014
Rated 5 out of 5 by JoAnn8 Staff is awesome
Our room was comfortable & clean. One tv was not working, the staff was at our door in 5 minutes it fix the problem. We will come back.
June 15, 2013
Rated 4 out of 5 by TheEmu Very comfortable hotel room
I highly recommend this hotel, not only for the large suites they have, but for the surprisingly delicious in-room dining selections.
December 30, 2011
Rated 5 out of 5 by Pepe Comfortable Beds
The room was very clean throughout. I travel a lot and a comfortable bed is very important. I would rate these beds a 10 out of 10!
January 29, 2013
Rated 3 out of 5 by Jack1 Staff
Front desk staff very disorganized and not very pleasant. Restaurant for breakfast only two waiters. Long wait and not good dervice
March 4, 2013
Rated 4 out of 5 by TammyB1017 Always a nice stay
Staff is very welcoming and accommodating. Extremely pet friendly. Rooms could use some paint as they are getting a little tired.
March 29, 2013
Rated 4 out of 5 by RAJRV12 Nice, But.............
Nice Facility and the staff was great.
The hallway carpets need replacing in a big way.
P.S. and the pool bottom needs painting.
August 8, 2012
Rated 5 out of 5 by Francomg84 Great Hotel !
Excellent place, rooms and staff very friendly and educate. Would definitely stay there any time visiting Fort Lauderdale
February 27, 2014
Rated 3 out of 5 by bone425 Ft Lauderdale
The rooms are great, pool is awesome and the staff helpful. It's unfortunate the hotel is situated between two haunted houses.
August 26, 2013
Rated 5 out of 5 by AC0808 Plantation Stay
The staff was outstanding especially the front desk. The suite was terrific. Nothing but good to say.
April 21, 2014
Rated 5 out of 5 by TravelPro2012 Modern Hotel with great service
I enjoyed my stay at the Sheraton Suites.
The room was very clean and provided enough space and an atmosphere of relaxation.
December 16, 2013
Rated 3 out of 5 by BCSTrip Jan 6-7 Review
Hotel was average. Surroundings were lower than expected with closed mall area. Needs some TLC in rooms and surrounding area.
January 9, 2013
Rated 4 out of 5 by Kimmyco Hotel stay was great other than..
No complaints this trip other than random kids running around lobby without supervision during Thurs - Sat
(/12 - 9/14/13
September 16, 2013
Rated 4 out of 5 by Silverfish22 Hotel Overrall
The hotel was spacious and nicely decorated. The atomosphere was very inviting. The rooms and amenities were very good.
October 17, 2013
Rated 2 out of 5 by DissappointedAgain Time for renovation
This property is in dire need of a complete renovation. Guest rooms and public areas are visibly worn and are not clean
September 8, 2012
Rated 5 out of 5 by David1921 LOVE IT
The beds are really downtime beds its like clouds... i love the service of the staff and how they are so accommodating.
July 3, 2013
Rated 5 out of 5 by icarrie76 The hotel has big rooms
Rooms were big, overall front desk service was amazing and all staff were pleasant and friendly
April 12, 2014
Rated 4 out of 5 by SBHS Helpful Staff
I arrived early and needed a room early, they were very nice and tried to accommodate me. The room was comfortable.
November 20, 2012
Rated 5 out of 5 by KDJosey Great service and comfortable
The service was excellent and extremely comfortable. I truly enjoy my stay and look forward to returning very soon.
July 7, 2013
Rated 4 out of 5 by sfb109 I will stay here again
Very important for a frequent traveler; the rooms were clean and the staff was attentive. Comfortable lounge area.
December 5, 2012
Rated 5 out of 5 by pjmaperry Phenominal
What a wonderful place to stay! Accessible to so many activities and travel to and from. Highly recommended.
October 7, 2013
Rated 1 out of 5 by traveler1960 Hotel not kept up
I checked out a day early due to poor customer service and poor upkeep of rooms and broken air conditioning
September 11, 2013
Rated 4 out of 5 by GailQ comfortable beds
The rooms may need some slight improvements but the beds were very comfortable with the big plush pillows.
June 24, 2013
Rated 5 out of 5 by MIKA344 Love this place
My family stayed in early Aug and had a wonderful time. the staff was helpful and the location was great.
August 15, 2012
Rated 5 out of 5 by Boyi85 This meets all you needs
Location is easy to find.
Very nice and helpful staff.
nice suites, roomy and clean.
January 1, 2014