Rated 4 out of 5 by 326
Rated 4 out of 5 by odddoc Good value for money spent considering location.
NO SPG recognition offered or extended when asked. No explanation given.
November 16, 2014
Rated 4 out of 5 by Happy123girl Staff
The staff was great: Alexandra and the receptionist at the breakfast buffet were exceptional. They brought me a birthday slice of chocolate cake (to my room)...the cake was beautifully presented and very delicious
. I will definitely return because of that thoughtful and lovely gesture.
However the couch in my room was old.
October 31, 2014
Rated 5 out of 5 by djf2020 Great room, clean & spacious
I loved the layout of the suites here. They have everything you need and much better appointed than standard hotel rooms. Loved the separation between "living space" and "bedroom" space. The vanity & bathroom areas were smartly designed too. Everything was clean and well kept. Food in restaurant and in room was tasty. Room service was right on time, but service in restaurtant was quite slow. We enjoyed our time anyway. Rooftop pool is awesome!
October 27, 2014
Rated 4 out of 5 by Golf53 Very Clean Hotel
Very Clean Hotel, not out dated
November 13, 2014
Rated 3 out of 5 by sfyoung10 Scary, empty mall next door
There is a scary empty mall next door to this hotel. It's downright creepy.
November 10, 2014
Rated 5 out of 5 by Hotelfamily Exceptional
We have family in South Florida so we frequently stay at area hotels. My husband also travels frequently for work. We have booked over 30 hotel nights in 5 months this year. This hotel has a great location. There are two malls nearby (Sawgrass and Westfield) as well as countless restaurants. The staff is exceptional, the met every request with a smile. The rooms were clean. The Internet was acceptable. We have a hotspot but did not need to use it. When we return this hotel will be my choice. Suggestion: The pool and jacuzzi need to be repainted. Common areas refreshed. See if mall owners can improve empty building surrounding hotel.
May 21, 2012
Rated 5 out of 5 by love2travel4ever Great hotel, great location
We stayed here November 30 to December 3 for a pre-cruise stay. Could not have found a better value. Parking was included, as was the hot buffet breakfast. Wi-Fi was only $9.95 per day or free in the lobby. Every spacious room is a suite with a privacy door between the living room and bedroom. Each bathroom as a double-sink vanity and separate shower and toilet. Also a very large closet. Would highly recommend this hotel!
December 9, 2012
Rated 1 out of 5 by Caro0015 Lack of staffing
This hotel has a good location and because the rooms are all suites it should be much better than it is but I have to caution you if you stay here that the hotel is not run by Sheraton but is under license to use the Sheraton name.
That means that the Club Level has no lounge and the breakfast is provided in the main restaurant which has only one waitress working so very slow service.
The rooms themselves are very well worn with torn upholstery, worn carpets and scuffed walls.
If you require any assistance during your stay you will need to go down to the desk to speak to the staff as they will not answer the phone if you try to reach them from your room.
December 4, 2012