Rated 5 out of 5 by CHNNN An Excellent Experience
Nice hotel, beautiful lounge, very friendly and resposnsive staffs, such as Selina & Mai. My sincerely appreciation to their sweat smile and active responses.
December 16, 2013
Rated 4 out of 5 by CathiP A Must Stay
My family had fantastic stay at the Sheraton Nha Trang. Everything was above our expectations. Tour desk staff were very helpful with all of our requests and all staff in general excellent. Facilities great, but could be opened a little longer (pool, games room etc). If you can, do yourself a favour and upgrade to one of the suites. They are amazing!! Sheraton Nha Trang is definitely my pick of accommodation for this area.
December 1, 2013
Rated 5 out of 5 by Balibong couldn't be better
arrived early morning, staff as always tried their best to accommodate early arrival. Yet, they have exceed my expectation!!.. checked in at 9am!!.. what a wonderful treat.. I definitely will be there in couple weeks...
October 29, 2013
Rated 5 out of 5 by Balibong great place to spend time in Nha Trang
stayed twice and I love the place
September 26, 2013
Rated 4 out of 5 by Larsen Great Hotel
Really great hotel, almost perfect. But staff needs to improve their service
August 15, 2013
Rated 5 out of 5 by mkultra family lux stay in Nha Trang
We upgraded to a club level villa and had a tremendous stay. The furnishings, view, and service was just perfect for our family. The Club Level lounge was a relaxing place to have breakfast, conduct some business or have a drink. We especially enjoyed the rotating selection of hors d'ouevres and canapes at tea time and in the evening. I really can't say enough about the location, staff, food, and quality of the experience at the Sheraton Nha Trang. The only downside is although our family if fluent in English and Russian we frequently had trouble communicating with the staff.
July 26, 2013
Rated 5 out of 5 by abba1126 very clean and spacious rooms
Great location just across the street from the beach. Large room, gorgeous bathroom. Extremely helpful staff. Tasty food at breakfast and dinner.
July 20, 2013
Rated 5 out of 5 by sbentley1 Wonderful Spa; Amazing location
We stayed for 4 nights at the Sheraton Nha Trang, Vietnam. The Sheraton was a full 5-star hotel with fantastic services, staff, restaurants, and very comfortable and quiet rooms.
The Sheraton is located in the center along the beach. Many rooms overlook the Nha Trang bay! The standard room was VERY comfortable with a bed and pillows like clouds! Plus, it had both a shower (3 different shower heads) and a tub. There's also a desk and sitting area.Wired or wireless internet in the room is not free (lobby had free wireless). The front desk staff were both friendly and efficient. The cleaning staff were nice and did a great job cleaning. The restaurants were very good, but pricey. Of course, they are restaurants in a 5-star hotel, so it's fine dining with high quality foods. We opted to go out to the local restos for many meals to eat the local seafood, Vietnamese food, and Korean food.
The hotel has one regular pool (clean and very nice) and one for babies and toddlers. Both have quick access to fresh drinks and alcohol. The view is spectacular. There's a steam room, jacuzzi, sauna and fitness center. There's a bar (or two) a gift shop, jewelry shop, but we didn't go there. There's a tour guide desk, too. We go the tickets to Vinpearl there.
We went to Vinpearl (about 30 minutes by taxi), which is an amusement park and shopping destination. The ride to the island is amazing b/c you go in gondolas over the ocean (included in the 450,000 dong price =US $17.50). This is a family place. Note: bringing your own food is not allowed.
The Sheraton provides an area on the beach with lounge chairs, towels, a "guard" and a crossing guard for the road.
All-in-all, it was a wonderful vacation!
July 18, 2013
Rated 5 out of 5 by Kelju Best Spg property in Vietnam
Very nice hotel on the lovely Nha Trang beach boulevard. Friendly staff and well located. Beach area gets crowded quite fast, because of small amount of sunbeds and shades, and the pool area is a bit shady. Otherwise nothing bad to say about this property, quite the opposite.
July 7, 2013
Rated 5 out of 5 by tgergis Best Hotel
We had the best hotel experience in Sheraton , pleasant staff , lovely hotel , amazing facilities and great club privileges
July 3, 2013
Rated 5 out of 5 by Verified Reviewer This hotel has very friendly and helpful staff
Special recognition is deserved for one of your front desk receptionists. Oanh was very professional, courteous, friendly, and hospitable for our entire group of 16.
July 1, 2013
Rated 5 out of 5 by Stylejane13 Wonderful Hotel, Staff and amenities
Could find no fault, had a wonderful stay in this luxury hotel for 14 nights! Would highly recommend this to anyone. It has a great location and the staff as so helpful, they will organise anything for you, which was so much appreciated.
June 30, 2013
Rated 5 out of 5 by Verified Reviewer Extended our stay and then returned.
We thoroughly enjoyed all aspects of the Sheraton Nha Trang, we extended our first booking and then left for another region. However, we were so impressed we returned after one night and are currently spending the last 3 nights of our vacation here. The hotel caters to all needs, the food is wonderful with an extensive menu and the staff of this hotel are professional, well trained and friendly. Truly a five star experience.
June 25, 2013
Rated 5 out of 5 by Verified Reviewer Fantastic experience
Would definitely recommend this hotel, we had a fantastic experience. The staff are all very helpful and pleasant. The kids had a great time. Only suggestion would be to provide more activities for 7-14 year olds.
June 17, 2013
Rated 5 out of 5 by TAHKD Food
The food is not as expected, especially for a 5 star hotel as Sheraton. The buffet for dinner was too bad, the menu of a la cart was too boring and I would not recommend my friend to order any food in the hotel.
However, I am very pleased with accomodation and services at your hotel.
June 16, 2013
Rated 1 out of 5 by MT00 Great location, poor business orientation
I booked a room from the SPG website, but was told that 'all spg rooms are full' when I arrived for checkin.
I arrived late (around 9 - thats when the flight got in), and decided to go outside for a walk before i got dinner. Unfortunately, when I returned (at about 950), all restaurants in the hotel were closed - even the ones that said on the website that they are open till 1030. Staff was confused about which restaurants would still be open, and I was shuttled to each restaurant one after the other to check if they are open. Lack of a 24 hr coffee shop is disappointing - what is even more disappointing is that restaurants that say they are open till 10 start shutting at 950, and the one that says 1030 is actually 930.
Everyone at the hotel seems to be in a leisure and laid-back mood, which would be great if I was there for vacation. Disappointing, since I had come for business, and the only reason I booked sheraton was that I expected better facilities as a business traveler.
June 14, 2013
Rated 5 out of 5 by Xintiandi First visit
First visit to Nha Trang, and the Sheraton was a good choice. Well-located overlooking the beach, a little north of the entertainment district, excellent facilities, and lovely staff (yet very professional). We'll be back!
June 12, 2013
Rated 3 out of 5 by Patriece23 Dont know what to say
Dont eat breakfast until after 9am, as it tooo noisy and they dont like it if you ask to be seated up front of resturant to have a quiet breaky.
Latitude Bar, usual wait for service 10mins min.
Pool cold and in shade after lunch, bad design
June 11, 2013
Rated 5 out of 5 by Quang9966 Unforgettable
My family and I stayed three nights in Sheraton Nha Trang. We were impressed with warm welcome and smiling face from all associates throughout of the hotel and special Ms. Minh and Housekeeping team.
The rooms looked brand new, with very comfort Sheraton Sweet Sleeper Bed, modern facility, very clean and well maintain. Beautiful beach view from my bedroom and bathrooms too.
The dinner buffet on Friday was excellent with a wide selection of food and free drink beers.
I like most of dining place in the Hotel is Steam N’Spice, where I can enjoy “fresh noodle displays” and not only very good taste but also an excellent value for the price.
The hotel had Free internet at Sheraton Link on 1st floor, also had an excellent exercise facility, game room, and a really nice outdoor pool. Overall, I would rate this is first class hotel experience in Nha Trang, and would recommend to anyone traveling to the Nha Trang area.
May 27, 2013
Rated 5 out of 5 by Lindylou Relaxation at Sheraton Nha Trang
We stayed at the Sheraton Nha Trang for 11 nights, each one was a most pleasant experience. The rooms were comfortable, breakfast is always my favorite meal and it certainly didn't disappoint. Watching the traffic go pass is an experience in itself, how much more can they load on to those scooters/ motor bikes. Had a lovely time relaxing by the beautiful pool with very attentive staff to fulfill your every need.
This was our second visit to Nha Trang and we thoroughly enjoyed it.
May 27, 2013
Rated 5 out of 5 by Jessica Amazing Pool View!
Fantastic Ocean view from the Swimming Pool and was fully surprised by the quality of the breakfast. Most importantly, the warm, helpful and smiling staffs make this holidays so great!
May 7, 2013
Rated 5 out of 5 by Bobb4 Great Hotel
We had a great time at the Sheraton. The staff was really helpful and attentive. The beach at Nha Trang is great. We had great massages and the pool is great as well.
May 3, 2013
Rated 4 out of 5 by Michael great facilities
very good hotel with sea view, nice beach, nice pool
May 2, 2013
Rated 4 out of 5 by McExpatFamily Great City Location
Hundreds of restaurants are just a super short walk away. The city is safe and the main road has a sidewalk. The breakfast buffet is quite extensive. Loved the pool and Plunge bar/restaurant. Nice views from almost every room. Rooms are spacious and well planned especially the bathroom area. We are a family of 2 adults and 2 children, we never felt claustrophobic in the room. A bit disappointed with the US prices charged at the salon. Less price = more business. Residing in Vietnam has changed my pricing expectations. Had the price been closer to other Vietnamese posh salons, I would have had less frizzy hair. :) Overall a good place to stay.
May 1, 2013
Rated 5 out of 5 by Rick Excellent staff
A great experience. The club room was well staffed and the food was great especially the breakfast. The entire staff is well trained and always ready to help with tours or other needs. Great location right across from the beach with great beach views from our room and club floor. The cooking class that we took was also great.
April 22, 2013
Rated 5 out of 5 by Rob46 First class service with fabulous staff
Fabulous location, great friendly staff who were only too willing to help. Would recommend it to anyone looking for a relaxing holiday!
April 22, 2013
Rated 5 out of 5 by Jacqueline This is a great hotel
This is the first time I stayed with Sheraton and was very impressed. Highly recommend to all travelers to Nha trang and I am sure you will not be disappointed.
April 18, 2013
Rated 1 out of 5 by zbm003 Staff not reliable - hospitality much lower than other Vietnam hotels
Don't waste your time or your points with this hotel. Stay some place more boutique and local and enjoy free internet, welcome drinks, welcome fruit, and overall general good nature. Sheraton offered none of the above, except the bell men were very nice. Beyond them, everyone else was not as nice as other hotels we stayed at during our trip. Also, the staff forgot to make our taxi reservation and instead of finding us a new taxi the manager was more interested in exactly which of the staff made the mistake. I dont care WHO made the mistake and what arcane thing you will do to punish them, I just want my taxi on time. We ended up having to take a very expensive taxi because all the ones with the lower flat rate to the airport were taken. Totally Useless Manager.
April 12, 2013
Rated 5 out of 5 by Roman272 best hotel on the coast
We travel a lot, especially in Asia.
This seemed to us one of the best hotel where we were staying.
Do not regret the fact that we chose this hotel. Positive impression of Vietnam was formed in part because the hotel where we stayed.
Thanks to management and staff of the hotel.
April 12, 2013
Rated 5 out of 5 by Jeff Best value and service in Nha Trang
Central location with easy beach access combined with excellent, beyond expectation service makes this property the default choice for our family in the future. Club Lounge and Plunge pool provides great relaxation with a memorable view.
April 9, 2013