Rated 4 out of 5 by Ryu5878 Good staff!
All of staff was great. very kind.
They are helping us for our good travel.
And good wifi internet in a room.
And I am afraid that i didn't swimming the
pool because water coloer getting brawn.
But everything was good.
August 10, 2014
Rated 5 out of 5 by Sabaai Great hotel
Simply an excellent hotel with warm and friendly staff - especially at the dining area.
The food is great.
Actually, there was a major issue (irrecoverable) caused by a human error during my stay. However, everybody makes mistakes and I believe the important thing is the appropriate response to the situation. The hotel's response was efficient and accountable.
Often, true value surfaces when something goes wrong.
It's a great hotel.
August 5, 2014
Rated 5 out of 5 by Lawrence28 One of the best hotel service so far
The management and staff of the Sheraton Nha Trang hotel are one of the finest I have come across so far. Prior to arriving they were already in touch with me to find out whether the trip was for a special occasion and to confirm the right room and beds I liked. The welcome Wedding Anniversary cake was definitely a pleasant surprise for my parents.
As a SPG Platinum member I was upgraded to the Executive Suite room which was simply a job with the large balcony overlooking the Nha Trang beachfront. Thanks :)
Morning breakfasts at Level 1 had a great spread of choices. I loved the Vietnamese noodle counter and ordered a bowl every single day of the 5 nights I stayed at the hotel.
The Spa was excellent and I felt rejuvenated after the massage. The gym was a delight to use with the nice views of the swimming pool on one side and the Nha Trang beach on the other. Nice, spacious and good vibe for a workout. I find the staff very fast to respond to requests to bring items to the room, cleaning, refill water etc. Far faster than the many other hotels I have stayed in.
For improvement I would like to see the beach side beds better maintained and arranged properly at least on par with the neighboring hotels. Also, the only downside about my Suite was that the noise from the traffic outside could be quite audible from the living room area even with the balcony door close. Thankfully the bedroom was extra quite allowing us to sleep well.
Keep up the good job!
August 7, 2014
Rated 5 out of 5 by Kurisu The best place to have your HOLIDAY!
On arrival you are treated like Kings & Queens!! The staff really do make your experience at the Sheraton Nha Trang!! We were staying in a Jr Suite overlooking the sea so spacious and clean. The bed was so comfortable I wanted to stay there all day long!! Breakfast was one of our favourite meals on our entire trip as they served freshly made Banh Mi !! The pool, spa, food and overall atmosphere really make this resort a special place!
Such a great Sheraton and Vietnam Experience!! Thank you Sheraton Nha Trang for giving us such a memorable trip!!
July 28, 2014
Rated 5 out of 5 by Jo100 A brilliant family hotel, makes for a great holiday
Spent a week at the Sheraton Nha Trang in an executive suite room with the family (2A and 2C), it was fabulous. Room delightful, spacious and well thought out. Pool, restaurants and breakfast is great. Staff are very welcoming and helpful. Beach across the road is also great. The team of staff do all they can to make you feel welcome and assist you with any enquiry, including booking and recommending good restaurants. I highly recommend this hotel. I am a very regular traveller.
July 11, 2014
Rated 5 out of 5 by Charliemck123 Highly recommend this hotel
We stayed at the Sheraton for 7 nights during our visit to Nha Trang. First impression of the place was "Wow!" Staff were more than happy to help and always had a smile on their faces. The room we had, deluxe king room, was very comfortable and the decor and fit out was luxurious. The hotel facilities were great too. The buffet breakfast was extensive and there was everything you could imagine there be to eat, by far the best selection of foods that I have ever experienced in any hotel. I will definitely be revisiting this hotel on my next trip to Nha Trang.
July 20, 2014
Rated 5 out of 5 by Enviroking A Diamond in the Smooth - You Should Stay Here
Having been to Vietnam several times, but never to Nha Trang, I did not know what to expect from this growing (actually, exploding) city on the coast. Bringing my wife and three year old made me even a little more cautious. Well, the hotel and the staff exceeded even my high expectations. Mr Lan, the Rooms Director, assured and delivered on a suite upgrade, met us for check in, personally excorted me to find fresh milk for my daughter (even went out alone to get me refills once he saw what her desires were and we had run out), and checked in with us constantly to make sure that we were having a good trip. The rest of the staff were as excellent (Jakub in Food Service, all the women working in the Club and everyone at the restaurants and beaches proved to be well-trained additions to the hotel). In the words of the late Roger Ebert, I give this city, hotel and its staff an enthusiastic THUMBS UP!
July 24, 2014
Rated 5 out of 5 by Lee2964 Nha Trang
Great location and very easy to get around. Good hotel in a prime position.
June 30, 2014