Rated 5 out of 5 by GoBlues Relaxing, luxurious experience in Nha Trang
Our holiday in Sheraton Nha Trang met all our high expectations. Welcomed at the airport, our ride to the hotel introduced us to the beautiful scenery and people of Vietnam. Quickly checked in, we were taken to our light, airy beach view room. Decor and king size bed looked inviting. We were delighted with every aspect of our stay. Hotel restaurants, food, drinks, swimming pool, spa, massages and tours were excellent. The Vietnamese cuisine and cooking class were amazing but the best feature was the wonderful, friendly, attentive staff in every facet of the hotel's operation! Thank you.
September 15, 2014
Rated 5 out of 5 by liandi A helping hand
I cannot compliment the staff enough for the attention and help they gave us during our recent stay. I was unfortunately taken ill on my last two days and had to stay over another night- the staff offered us a room at discounted rate and late checkout, which was really appreciated. All the reception staff, Concierge, doormen & restaurant staff were solicitious and concerned and asked after my recovery several times- we were most pleased. The Hotel-provided driver picked us up and delivered us to the airport with care and safety and the concierge was very helpful in arranging taxis from the hotel to various destinations- interpreting our requirements to the drivers and greatly assisting us with travelling around town. We found the restaurant staff very helpful also, quick to respond and providing good service, particularly at the wonderful buffet- with food to suit all tastes. The happy hour cocktails were also appreciated and used several evenings!
October 7, 2014
Rated 5 out of 5 by DD28 Experience To Believe The Greatness Of This Property
When I stayed at this property for the 1st time, I thought it was too good to be true. Went there a 2nd time and they never failed to impress me. Went there for a 3rd time and with a large group - they were consistent with their excellent service. Personalized attention to each and everyone of us. There are too many nice things to say about this property. This property has moved up to the top 3 of my favorites. Felt like coming back all the time. Dedicated personnel and highly competent
September 14, 2014
Rated 4 out of 5 by Basilbob Not on the beach but still a lovley Hotel.
Room, perfect. - Inclusions, beautiful. - Pool, sensational. - Cooking Class, exceptional. - Staff, friendly, helpful, delightful, though a bit unsure and slow at times. - Food, unbelievable, just fantastic. - Spa, ok, not the best we have experienced, but it was nice. - Massages were more touch-feely than true deep tissue etc, even when requested. - Did not like the separate Male/Female whirlpool/Sauna, would have preferred to enjoy it with my wife and not some strange other guys, weird I thought. - Lastly, ignore the website photos, its not on the beach. and the beach is very ordinary. There is a busy road between the hotel and the beach. But, it is a great Hotel and we really enjoyed it. We had a junior suite and it was delightful and really comfortable. We enjoyed just relaxing and enjoying the Hotel.
October 15, 2014
Rated 5 out of 5 by STPHO THANK YOU
SPECIAL THANK TO THE EXCELLENT LOUNGE STAFF. YOU ARE ALWAYS THE BEST TEAM THAT I CAN MEET AROUND THE WORLD.
November 12, 2014
Rated 5 out of 5 by SPTravelling Fantastic Stay in a fantastic hotel
Stayed in March 2014. Booked a room with access to the club lounge and to our delight were upgraded to a suite. All the facilities were first class and well maintained and attended by staff. The pool was fantastic so was gym. Would definitely stay at this hotel again. Well worth paying extra for club lounge access beautiful food and wines were all complimentary.
November 7, 2014
Rated 5 out of 5 This hotel has very friendly and helpful staff
Special recognition is deserved for one of your front desk receptionists. Oanh was very professional, courteous, friendly, and hospitable for our entire group of 16.
July 1, 2013
Rated 5 out of 5 by LizLind2560 The best hotel I have stayed at
Having booked the 3 night stay almost 6 months ago, everything went brilliantly starting with the pre-arranged hotel transport from the airport. The room was lovely with the most amazing view from the room and the bathroom. Buffet breakfast had my head spinning: there were so many food choices of both western & vietnamese food. The concierge & tour desk staff were most helpful & courteous in arranging taxis, tours etc. Swimming pool was beautiful with plenty of sun lounges & shade also. View from the pool also amazing. I really didn't want to leave,and would definitely return to the Sheraton Nha Trang if I travel again to Vietnam. It was one of the highlights of my 3 weeks in Vietnam.
October 2, 2012