Rated 5 out of 5 by peabee Great hotel in Athlone
We stayed for 2 nights on our way back from Galway to Dublin. The hotel is very impressive looking - when entering through the underground car park it reminded me of hotels I've stayed in in America. We were ungraded to a room on the 7th foor with views of Athlone. The restaurant was very nice, we both enjoyed out meal and the waitress was excellent. We had drinks in the hotel bar on both nights as there was entertainment. We enjoyed our stay.
August 16, 2012
Rated 5 out of 5 by Donna63 Hidden Gem
I highly recommend this property. I stayed here as a half-way point between Dublin and Galway. I had stayed at another SPG property in Dublin and was hesitant about Athlone because of the points required for redemption. This hotel far exceeded my expectations. They maintain a wonderful property. The front desk staff is outstanding and truly recognized my standing as a Starwood Gold Member. When back in Ireland, I will be sure to stay again!
November 2, 2012
Rated 5 out of 5 by johnW Outstanding Hotel Experience
We Based ourselves here for our month in Ireland staying about 20 days in all over 4-5 stays.
The hotel is in 2 parts the tower rooms are quieter than the rest.
We were upgraded for our Platinum Status to a junior suite with access to the lounge.
This is properly the best staff experience we have had at any hotel & we have stayed in a lot of hotels, they were outstanding especially Dan & Deirdre,
Although its only a 3 star its very comfortable and well serviced.
This is a first for all excellent below, I do not give this lightly.
September 2, 2013
Rated 5 out of 5 by GG12 A wonderful Break
Back to work today after a wonderful break in "The Sheraton". I brought my niece and her friend for a liitle break before they go back to school.
From the moment that we entered the hotel, we were treated so well.
"Paulina" in reception could not do enough for us. The girls were still talking about her on the way home last night. She treated them so well, spoke to them and listened to them, they would still be there if i did not take them away...They felt "Like valued customers" is what they said to me!!!
The room was lovely, very comfy bed, i slept so well, the bathroom bright and airy.
We ate in the bar and in the Restaurant, food very good in both places.. I must mention "Laura" in the restaurant. She made sure that the girls got food quickly as they were "starving" after a hectic day.....swimming, a viking cruise (We really enjoyed that), shopping, a trip to see The Smurfs 2 at the cinema, swimming again etc..
The hotel is so central that i did not move my car until i was ready to leave yesterday after some shopping.
The pool is one of the best that i have visited...... really enjoyed the massage jets..
I hope to get back to "The Sheraton" soon.
The young ladies asked if we could go back next week.......... I wish that i could!!!
August 26, 2013
Rated 5 out of 5 by SPGgoer2012 Great Hotel
My boyfriend and I visited this hotel this past fall, and we had a great stay. I was given a wonderful suite with a beautiful view of Athlone. The room was everything we could have wanted, and the staff members were all very accomodating. The gym is fantastic as well!
May 19, 2013
Rated 5 out of 5 by miss2012 brillant
fab hotel and staff room was lovely only thing i taught was bar food was a little deer
August 12, 2012
Rated 5 out of 5 by Belladone31 Chambre superbe en haut de la tour avec vue imprenable sur Athlone
Séjour impeccable dans ce Sheraton, en pleine ville d'Athlone. Les chambres de la tour et des niveaux supérieurs sont superbes, avec bain à remous et vue imprenable. Appréciable également le parking souterrain spécifique pour l'hôtel et gratuit pour le séjour. Accueil impeccable. Seule la restauration m'a semblée standard et d'affaires.
September 29, 2013
Rated 1 out of 5 by mtg2013 hotel policy re cancellation in emergancy
booked room for 2 people with breakfast- the night before we were due to book in my friend got sick and ended up in hospital. the hotel were contacted but they have a 24 hour notice of cancellation. although this seemed extreme i was charged the full balance on the account- when i asked for a discount i was told tough luck. i then asked if they could at least reduce it by the cost of the breakfast 12.95 but no. room cost me 130 euro and when i check online today i can book two single beds for €79 euro in total. i find it hard to believe they couldn't have done something. i did not scream or shout or demand to speak to manager but am voting with my feet , will not stay here again going back to my usual hotel where customers are treated as a customer and not just a number. a bit of flexabity would have gone along way here.they didn't even ask how my friend was doing. never to stay again so much for being a starwood preferred customer.
September 18, 2013