Rated 5 out of 5 by Briangoestraveling A Great Property
I feel that this is one of the finest properties in the Starwood collection. The location, amenities and staff are fabulous. On a recent stay, I credit the quick acting staff with providing me with immediate emergency support after suffering a stroke in the middle of the night. Thank goodness I was at the Sheraton and had the support of "Loni" and others, to get me to the best hospital in the area. The lounge...the beach...etc. are fantastic...but when it comes to personal comfort and safety, this is the place to stay in Tel Aviv.
August 29, 2014
Rated 4 out of 5 by AK54 Tel Aviv Sheraton
The hotel is conveniently located and the staff are friendly and helpful.
City noise such as cars honking can be heard late night, but I suspect that is the case in all the Tel Aviv downtown hotels.
Drop off and temporary parking area is too small for size of hotel.
August 23, 2014
Rated 4 out of 5 by dccv1 Disappointing
The location on the beach and the view from the room were great. Food and service in the Tower lounge were excellent. However, the Tower Suites concierge was much more interested in the American corporate customers than an independent traveller. In general, my Platinum status was not very important and it proved difficult to get some help from staff. Staff at the front desk were actually rude at times.
March 24, 2012
Rated 5 out of 5 by Traveler647 Wonderful staff made our stay
We stay at the Sheraton TA quite often. While our check in this time was not as smooth and as welcoming as it usually is, management went above and beyond to correct and ensure that we were happy for the rest of the stay, and we quickly forgot the issue and only remember the great service and lovely rooms we had. Henry (front desk manager) is a gem, and Mazal at the club makes the hotel feel like your home. We will miss the wonderful, smiling, warm people working at this hotel -- until next time. Thank you!
August 11, 2014
Rated 5 out of 5 by Whizojc Great stay
Great stay, though only overnight. Only one problem was none of the electrical outlets worked....good and bad...helped me disconnect for awhile but paid the penalty later. Great time as always
August 14, 2014
Rated 2 out of 5 by vinzenz325 somewhat disappointing
I stay in this hotel on a regular basis 4-5 times a year. what I experienced is that service staff in the lounges is not on par with other Starwood hotels. I also experienced that staff does not care about "normal" guests - recently I forgot a piece of cloth and send an email only hours after checking out. It not only took them 8 days and 3 reminders to answer, obviously they did not find anything.
May 4, 2012
Rated 5 out of 5 by eyaffe Home away from home!
I stay at the Sheraton Tel Aviv Hotel each and everytime I visit Tel Aviv. I wouldn't consider staying anywhere else. Henri Levy at the front desk welcomes me like an old friend. Miki Erez and Marylin both made sure that my requests were taken care of on the spot. Michael from the 18th Floor, since there are two Michael's, has a HUGE smile when he sees me in the lounge and always asks me how I'm doing. Devorah is the person who creates the most beautiful flower arrangements for the hotel. She even made me a going away flower arrangement this time around and told me to give her a heads up when I return in September so she can have something for me in the room. What service!
June 8, 2014
Rated 5 out of 5 by robertiko Thank You
I like the hotel, decent work out room, great location and views. Great staff.
August 4, 2014