Rated 5 out of 5 by YJMJ Great Stay
Another great stay at this Hotel. It is always nice to be welcomed by the same people you interacted with in previous years especially when you had a good experience. The consistency of good service is one of the reasons we come back. Henri at the reception Mazal and Noam at the club are eager to make sure that your stay is enjoyable. The offerings at the club Lounge is one of the best I have experienced and the service by the people like Daniel and Shir is great. The rooms at the club level are nice and have great view. The pool area is nice and is well maintained. The lobby area was in the process of remodeling and felt very comfortable.
Overall great location, very welcoming staff and an amazing stay
August 7, 2016
Rated 5 out of 5 by ILAN Excellent as always
Me and my family have stayed many many times in the Sheraton Tel Aviv Hotel. As always, this stay was also superb. As Platinum SPG, we have upgraded to a lovely suite on the top floor with access to the club lounge. With all parameters, everything was just perfect. Although we live in a Tel Aviv suburb, the stay at the Sheraton Tel Aviv is a wonderful resort retreat for us.
August 1, 2016
Rated 5 out of 5 by JadeBA Excellent stay
We stayed here for 5 nights in July 2016. 4 nights were paid, the last was a free night award from SPG. The hotel staff, particularly those on the Club floor (specifically Mazal and Isaac) are the best. We got upgraded to a Club room with lounge access as a Platinum; if you don't have elite status with SPG it is completely worth it to pay extra for a club room if only for the lounge access. The pool is nice but gets very crowded on Shabbat afternoon. Excellent proximity to the beach. Try the city bike share, there is a starion just across the street from the hotel. Also, skip the hotel Shabbat dinner. It's expensive for what it is and the staff who work it are not Starwood employees (read: they're nowhere near as good).
July 13, 2016
Rated 5 out of 5 by EUGEN HOTEL IS IN BEST LOCATION
VERY GOOD AND HALPFULL STAFF IN PERTICULAR; MAZAL,,NOAM,MARY,BEN, TARK,EFRAT,
June 7, 2016
Rated 5 out of 5 by AndrewBrooklyn 5 Star Hotel, 5 Star Stay
It was really good stay at Sheraton Tel Aviv. It was my second stay at this property, and I really enjoyed it.
Only pros, no cons:
- staff (gr8)
- food (delicious)
- room (spacious and comfy)
- location (amazing)
- club lounge (Yumi, thank you!)
June 6, 2016
Rated 5 out of 5 by DM2016 Excellent hotel in the heart of Tel Aviv!
The hotel was great! Very clean, spacious rooms, very friendly staff and amazing breakfast! Also I highly recommend the "Garlic Sea Bass" for lunch or dinner at the Olive Leaf Restaurant!
May 28, 2016
Rated 5 out of 5 by liad good feeling
This is a welcoming hotel. We are SPG members and we felt that we were recognized for this. The staff was friendly and responsive to our requests.
The buffet breakfast was outstanding. The pool was clean and the staff there was great. We certainly go back the next time we are in Tel Aviv.
May 14, 2016
Rated 3 out of 5 by StevenNY Unfortunate changes
While the hotel is in a great location (right near a great stretch of Tel Aviv beach, and the amenities are generally very good (pool, health club...) there were many noticeable changes made this year. I have been coming to the hotel for years and suddenly the category was changed to "5" which makes it more expensive (and need to use more starpoints). Club access now denied to Gold Members and front desk staff has mostly become cold and distant. Unresponsive to emails before arrival and "run around" at the front desk when I called with a simple question before arrival (I wanted my girlfriend's name to be on the reservation along with my name and they neglected to do this - simple reasonable request but no reseanable response). We had a problem with our room and in general were so disappointed by the unfriendliness at reception. I will be looking for a non Starwood property for my next trip after many many years of staying at the Sheraton Tel Aviv.
May 5, 2016