Rated 4 out of 5 by SwissBasel Pleasent stay in Prague
Hotel location and room confort great.
Breakfast buffet, good choice. Breakfast ambient: poor, Breakfast service: poor e.g. it felt more like a train station and was not relaxing.
June 27, 2014
Rated 4 out of 5 by JonathanTravelConnoisseur SHERATON PRAGUE DELIGHTS
Very well kept property with very attentive staff. Loved our two-story room with 2 full baths ! Most notable was the Sheraton Club breakfast and happy hour room. It featured great breakfast and happy hour food for us gold & platinum customers. Special thanks to Karim who really was amazing: fast, efficient, kind. He is one of the best, most hard-working employees I've even seen in a hotel property - ever ! He not only ran the club lounge, but ran room service. Give that young man a raise ! I will definitely return, especially to be looked after by Karim !
June 29, 2014
Rated 5 out of 5 by Klasykatie Hotel was Great!
hotel was in a very good location both for sightseeing and nearby restaurants.
Staff were very nice and helpful and the room was extremely nice with plenty of room even with a rollaway bed for our third person. The bathroom was the best part of the room! Shower was awesome! The concierge was very helpful and friendly. Thank you Prague Sheraton!
June 12, 2014
Rated 4 out of 5 by Lily0813M Hotel was excellent, had an issue on the room rate at check out
The hotel is in a superb location, walking to most of the sites was a nice short walk. Overall the hotel was a wonderful experience.
We did have an issue at check out with the verbal rate that we were quoted for one day additional stay. I advise the staff on check out that I was going to dispute the charge that was being placed on my credit card. Not a pleasant way to end the trip!
June 25, 2014
Rated 5 out of 5 by carl3tto I will be back
staff is great as usual. this is my second time, I had my parents coming there as well. all went smooth. people at the lobby, consierge, valets, drivers - everybody kind and super professional. well done to the general manager to keep such a high level of standards. see you soon! Carlo
June 23, 2014
Rated 2 out of 5 by MrSky You need to do better....
Had a confirmed reservation for a King sized bed. When I got there, they checked me in, neglecting to tell me they were out of king rooms. I called down and was told there was nothing they could do. The manger on duty was kind enough to send a bottle of wine, but I'm 6'6" and 275 pounds....I don't fit will in a single bed. I didn't sleep much and would not stay at the hotel again which is unfortunate since we're added 200 people in Prague this year and I'll be spending quite a bit of time there. I've notified my local office that we should take this Sheraton property off of our preferred list.
June 13, 2013
Rated 5 out of 5 by GRCC One of the best Sheraton
As a Sheraton this hotel is really outstanding.
Friendly and efficient service,in almost all aspects,housekeeping,club lounge,reception.
Staff is well trained and with a smile.
The concierge could be better,but for a Sheraton is o.k.
Food is o.k. If you want to eat inside,but with so many good restaurants around is better to taste real Czech flavours around.
Overall the hotel is perfect for business,but but has a big disadvantage for holidays.
Its location.It is around 20-25 minutes walking from the old town and in the middle of nowhere as touristic attractions are relatively far,exept some particular night clubs that they are around....
June 6, 2012
Rated 5 out of 5 by tahoepg Four Night Stay in Prague
I read through many of the reviews before booking and arrived with a bit of trepidation based upon some negative comments. I'm SPG Gold and travel frequently and must say that most of the negative comments are completely unfounded. The property is in a good location with easy walking distance to several attractions. The staff at check-in was extremely helpful (thank you, Monika). The room was quite comfortable with great A/C for the heat wave that Prague experienced the week I was there. I was on the top floor with a great view. There was a nice welcome letter along with a couple small snacks as a welcome amenity. Internet was available and easily accessible as my Gold amenity. I thought the bathroom was great and well appointed. I found the bar staff helpful, enjoyed the free wine tasting, and made use of concierge, fitness, and restaurant services while there. All in all, the property made for an excellent stay.
June 17, 2014