Rated 5 out of 5 by LiamD Solid Sheraton with outstanding club lounge
It felt nice to be back after a long time. The perks for SPG Platinum members are consistent in a really good way. Especially, the club lounge staffs were incredible attentive. I think Mr. Francisco knows well how to add smiles and personal touch to the service and it was awesome to see Hanna again.
November 16, 2015
Rated 5 out of 5 by Kevin001 Excellent sheraton
Beautiful hotel, beautiful city, what could be better? The staff were famtastic and very helpful especially reception, room service and dining staff, highly recommended
July 2, 2015
Rated 5 out of 5 by newegg Excellent Hotel
Excellent hotel for visiting Salzburg with excellent club lounge for adults. Club lounge is one of the key hotel highlights because of its excellent view, large assortment of beverages, fancy snacks and finger food. The rooms we got were recently renovated and much better than the pictures on the website. We had two junior suites; one with a terrace overlooking the park and the other facing the front of the hotel. Both rooms were excellent and the room with the terrace was very special.
Our only disappointment was that our second room (with 2 boys) was not given club lounge access or breakfast under the SPG plat program, We had the same result in Vienna, but nowhere else outside of Austria.
The hotel has an excellent location and most of Salzburg is within walking distance. The center of the city is reached through a 15 minute walk through the park, Mirabell garden and a beautiful footbridge across the river. The central railway station is also a 15 minute walk in the other direction.
Front desk services are great. Housekeeping services were not as good as other starwood hotels, but is still adequate.
Overall I am very pleased with this hotel and would come back.
April 6, 2015
Rated 4 out of 5 by rudi658 Good relation price - what was
We had our stay in a time without a big Event. The Price was very good for this stay.
And the Hotel is absolutely good.
March 24, 2015
Rated 4 out of 5 by Mkfla Great location in Salzburg
Stayed at the Sheraton Salzburg for 4 nights last summer with my young daughters and my mother. Hotel was very clean and very well located in the city.
We ate dinner one night in the hotel and it wasn't anything amazing. The valet over night fee was very high but the rooms and bathrooms were quite large.
February 18, 2015
Rated 4 out of 5 by Simon21 Cat 5 hotel? May be in renovated rooms
Cat. 5 and no possibility to get your room dark at least during the Night!!?very old carpet and furniture even on the SPG floor. WE always thought the SPG floor is Special for Special loyal guests.........seems the opposite in this property.
February 15, 2015
Rated 5 out of 5 by Abdalla Great hotel
great location & staff very friendly
January 11, 2015
Rated 2 out of 5 by LifeplatinumAsia Terrible Service
No response from front desk staff on room problem with broken a/c, until I threatened to move away, they then took action, bell boy with such terrible attitude delivered us non working keys for new room, just "throw" us the keys and left! Never witnessed any poorer attitude as a lifetime platinum member at SPG and platinum at Marriott! Worst when asked how to take bus to old city, they just told us walked outside and waited at bus stop and does not bother to tell us which bus number and direction at all. King size bed is actually 2 twin pushed together so u cannot sleep in the middle at all !! Then food is terrible at lounge, better to stay at luxury collection if u want to stick to spg.
December 5, 2014