Rated 3,7 out of 5 by 247
Rated 5 out of 5 by RevJ Excellent location
Staff is excellent with customer service including housekeeping. Clean and newly remodeled club floor. Hotel is across the street from excellent shops and restaurants. Also accessible to all areas of Baltimore via highways and surface streets.
12. März 2014
Rated 5 out of 5 by BaltimoreNorth The staff at Sheraton North were very friendly.
Either Brian, Jason or Adam are ususally working at the front desk when I check-in and all of these staff members are very friendly and welcoming. I'm ususally late checking in and it's always nice to see a friendly face (who remembers who I am) and welcomes me back for the week.
28. Februar 2014
Rated 5 out of 5 by KenRM Manager on Duty
Upon checking in, Ernie, the manager on duty at the time went above and beyond to ensure my checkin was as quick as possible and ensured every detail was correct. He even remembered that earlier that day, some packages had arrived for me and presented them to me as I was checking in (although he did offer to have them delivered to the room). Such professional service is welcomed after a long day of travel. Thanks again, Ernie for your professionalism and for making the stay much more enjoyable!
20. Februar 2014
Rated 5 out of 5 by Frostythetowerguy Excellent stay
I was there for a week, and was totally impressed with the hotel. Very happy with the staff and facilities. I will be back.
15. Februar 2014
Rated 5 out of 5 by Unit3emt Excellent place to stay
The staff at this hotel is the friendliest I have ever encountered. Everyone was so helpful, everyone had a cheerful good morning, no matter what.
15. Februar 2014
Rated 5 out of 5 by Russ2000 Outstanding Staff
I look forward to my stays at this facility. The entire staff treat you like family. This facility and the staff definitely are focused on excellent customer service.
7. Februar 2014
Rated 5 out of 5 by DaveinMd Good stay
We stayed here because it is connected to the Dulaney Eye Clinic where we had an appointment early the next day. The room was comfortable and the coffee was good. We wish they had a better price for mature folks 65+.
6. Februar 2014
Rated 5 out of 5 by centlou We loved the fact that our pet could vacation with us
The breakfast in the Club Lounge was great and the service also. The comfort of the bed was excellent. The front desk staff had excellent customer service.
21. Januar 2014