Sheraton Baltimore North Hotel

  • 903 Dulaney Valley Road
  • Towson,
  • Maryland
  • 21204
  • United States
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Rated 3.7 out of 5 by 341 reviewers.
Rated 3 out of 5 by Management??? I stay at the Sheraton Baltimore North at least twice a year for work as it's within walking distance of the office. I have always thought this hotel to be too dark and dreary throughout the hallways, but the rooms are nice, bright and comfortable. I can't imagine why my most recent trip (721/2014 - 7/25/2014) was so terrible. I had club access, but when I went up for breakfast on the second morning the food was still out from the night before, The trash can was overflowing and there was nothing out for breakfast. There was a sour smell about the room and dinner trash all over the tables. The next morning I went back to the club room to get a banana and go to the office, but they had no fruit. This is the first time I've ever seen this in the many times I've stayed there. The elevators weren't working correctly on the second day. The elevators wouldn't stop on the floor I called from, so they did something to them to make them stop on every floor regardless of if they were called to that floor or not. This was so uncharacteristic of this hotel and if this continues in the future, I'll rent a car and stay somewhere further from my office even if it's less convenient. Very disappointing. July 26, 2014
Rated 3 out of 5 by an ok stay Stayed at this hotel several years ago for a family reunion. This time was disappointed... Elevators did not work well and other family members had problems with check in and check out. the staff was nice and the man that checked us in very helpful. The breakfast servers were very good. July 23, 2014
Rated 1 out of 5 by Frustrating Stay I arrived after a very long air travel day in a driving thunderstorm only to learn that the hotel could not locate my reservation. I booked through a very well known 3rd party online travel company and although I had my confirmation in hand, the manager said they were full and couldn't offer me a room. I was also told they aren't responsible when the booking isn't done directly through them. When I finally was given a room the next day, there was a youth sports team on my floor and they were blasting music and running down the halls. I asked for a different room and was moved to a quieter floor. Unfortunately my shower dripped water and there was another party going on in the courtyard below until the wee hours of the morning. Also this Sheraton was rundown and in general disrepair. July 20, 2014
Rated 4 out of 5 by Good experience Other than the distance from BWI and the noisy teenage lacrosse team members running up and down the hall one evening, it was a great stay. The hotel facilities were nice, clean and the staff was responsive. I particularly want to thank my server in Rain 903 late evening on 7/15/14. I believe her name was Zada. She was overwhelmed by customers, but she did a wonderful job and was very friendly. July 21, 2014
Rated 5 out of 5 by Wedding Venue My niece was married here and invited the guest to stay over which we did. Beds were comfortable and my family spoke about the feathery pillows with delight. Breakfast was hot and varied for particular taste. I even saw one guest request a special item not on the menu and it was delivered with no fuss. I was impressed. July 21, 2014
Rated 5 out of 5 by Great Visit the hotel was great and the staff was very friendly and helpful. The food and servers were awesome at Rain 903 dining room. definitely recommend staying there July 21, 2014
Rated 2 out of 5 by room shower in bath was horrible no pressure, maintenance came up and made it worse July 21, 2014
Rated 2 out of 5 by What you read from others is true! Hotel is in a perfect location if you are a family that attends Champ Camp. The hotel is very run down, you can hear people in other rooms, the sink, shower and toilet all leaked in my room and the Club Lounge is 20 degrees warmer than the hall way. July 20, 2014
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