Rated 5 out of 5 by cgrb Great setting, great sleep and wonderful staff.
From the moment I checked in, the experience was fantastic. The onsite dining featured a good selection. Wait staff were attentive and well informed. The front desk staff went out of their way to welcome me to the hotel. Room was quiet, and the bed super comfortable. I'll be back!
August 24, 2014
Rated 3 out of 5 by gouchermom Broken door
Unsatisfactory. Broken door, did not feel safe to leave belongings. Noisy.
Food not made as described.
Slow front desk service
August 23, 2014
Rated 3 out of 5 by Ann2015 Hotel Stay
we were disappointed. Ice machine on our floor broken for 7 days. Desk staff were not customer friendly, even argumentative at times. i would not expect to get a xeroxed paper when asking for a room menu. Then received a tatterd copy of what was our welcome book to the hotel, there not one in our room. This hotel was first class when we stayed there 15 years ago, i would not descibe it that way now.
August 20, 2014
Rated 3 out of 5 by Bowie213 Almost great
I am very upset with my breakfast experience. For some reason I assumed that as a guest breakfast was included. I never saw anything letting me know otherwise. I was shocked when I was billed almost $30 for scrambled eggs!! How horrible! I don't think I will stay there again. I need clear communication and not unpleasant surprises.
August 21, 2014
Rated 3 out of 5 by suziesnow1 small bathrooms
Very tight bathroom with little countertop.
A double room - but seemed like every hallway and adjacent room noise was heard.
August 18, 2014
Rated 3 out of 5 by gfoo2011 Needs mirowave and refrigerator
Room had no microwave or refrigerator. When asked for refrig and microwave I was told the rooms did not furnish them. with paying $200.00 a night, those items should be there.
August 13, 2014
Rated 4 out of 5 by FMGIII Exceeded my expectations
The Sheraton Baltimore North Hotel welcomed me as an SPG guest with little wait, excellent service and a clear desire to make my stay personal and enjoyable. The complimentary breakfast buffet was outstanding with a custom egg-white omlet done to perfection. Staff were solicitous and when I found out that I had to stay an extra night...I was delighted to extend at the Sheraton Baltimore North Hotel. I was even greeted by name...outstanding!
August 8, 2014
Rated 5 out of 5 by LuAl This hotel is very comfortable
We had a restful stay. Only problem was the party in the hallway on SAT nite due to wedding occurring in the hotel. Once security was called, all went quiet so sleep could occur. Wish we had had rooms on a floor without wedding attendees. Thanks for the bottles of water. Greatly needed after a 7 hour drive.
August 6, 2014