Rated 5 out of 5 by Pauljunior Fantastic
First visit to Bratislava and was more than impressed with the quality of hotel, food and service. Situated about ten minute walk to old town and right next to Danube we found it an ideal setting. This is a modern hotel next to a large shopping complex so purpose built with all modern facilities. This hotel would be perfect for business or pleasure.
The staff are a credit to Sheraton and could not do enough to help when asked. I would like to mention Phillip who after a late arrival set the tone and ambience of hotel with a personal greeting and welcome. He also suggested places to visit, transport help and restaurant recommendations.
Hopefully we can return in near future, Thanks
January 29, 2015
Rated 5 out of 5 by kawaled Unique in situation great in comfort
Althouigh having travelled a lot in our long lives we appreciated this Hotel especially, being so modern and nevertheless so tasteful. Two (tiny?) faults: the ball room has a wall-to-wall- carpet - just try to valse on this! And the jam at the breakfast buffet has no proper small bowls to be carried away - no more problems!
January 2, 2015
Rated 5 out of 5 by Gadgeeked Feels like home
I have stayed in Sheraton Bratislava so many times. And when I thought, I know exactly what will expect me, they still can top it.
The associates were even more responsive to my all my extraordinary needs and had a very genuine, caring attitude.
Sheraton Bratislava made me feel like a very important and valued guest!
December 20, 2014
Rated 5 out of 5 by DrJun Surprised! Everything was much better than our expectations
We didn't expect so much when we decided to stay in Sheraton Bratislava and expected it would be same like other standard Sheraton but we were so surprised!
Smiling kind and friendly staff (especially Lucia, she was always smiling and treated us like King and Queen), Room upgrade, Room status, Club Lounge, Breakfast. Everything was sooo well managed. It made our stay totally enjoyable.
If you will visit to Prague or Vienna, please consider to visit Bratislava too. Only staying in Sheraton Bratislava can be valuable as itself.
Maybe you would doubt "Really?" about my comments but you will be realized what I mean when you stay here.
April 24, 2014
Rated 4 out of 5 by Jimbosma Nice Hotel with one snag
Very nice hotel. I had the hotel pick me up at train station. Very comfortable car with water and newspaper for me. Friendly check in, Upon check my room was upgraded to a deluxe room. Room was big had a huge shared balcony. The fitness center was great and the pool was awesome, big and the water was like bath water so warm was very relaxing.
The Sheraton Link cafe this morning only had coffee or tea no food was ready. One small snag. Last night we got stuck in the elevator. No one responded to help us. We had to pull the doors open, Contacted Starwood Hotels, They contacted me and said hotel mangment would talk with me in the morning. Reason no one responded to our alarm was another elervator was stuck also so staff thought it was one elevator not both. My advise take the stairs. But it makes for a funny story to share with friends.
The location was good next to the mall and a short walk to old town.
March 7, 2013
Rated 4 out of 5 by bradly81 Overall, nice stay.
The reception female clerk at check-in was not friendly at all.
So the first impression was not that positive.
She desperately needs to be more disciplined about how to smile and take care of their valued guests.
I was upgraded to a suite and I really liked the room though.
It was a tidy and modern decorated junior suite with chocolate-soaked welcome fruits.
This hotel had the best room quality and facilities out of 4 Spg Europe hotels I stayed in this travel.
Free access to Club lounge was such a delight after brief tour of Bratislava.
Breakfast was good except for that this cook gave off reluctant gesture with making faces when I asked him for an omelet.
Those 2 ppl were only the minus for Sheraton Bratislava.
July 25, 2013
Rated 5 out of 5 by Gadgeeked Made me feel like a valued guest
The warm and friendly associates are helpful and attentive, and make you feel like a valued guest. Also my SPG Elite status was acknowledged.
Great hotel and good value for the price.
I recommend Sheraton Bratislava.
November 24, 2014
Rated 4 out of 5 by Ashraffa Excellent Service
Service with a smile. I would even call it "Golden Smile";
It is like walking in a happy place that takes away all anxiety and stress and obliges you to feel good.
All thanks to your staff, beginning with the Reception at check-in to the Chef at breakfast back to the concierge when you leave.
One observation that may be slightly negative is that our luggage was never taken to our rooms upon check-in nor were we asked as to whether we need it picked up upon departure. We had to go back to the car and bring it to our rooms ourselves when we arrived. On departure, we carried our luggage to the car, which was expensively, "Valet parked" by the way.
February 17, 2014