Rated 4 out of 5 by Lipany Great hotel with surprisingly friendly and efficient staff.
Sheraton Bratislava is without doubts great choice for any traveller. Great location - large shopping complex right beside the hotel, river bank with a lot of bars and restaurants right behind the hotel and the historical centre of the city within 15 - 20 mins walking distance. The hotel is very clean, well maintained and most of all, every single person from the staff I met was helpful, friendly and efficient. The rooms are spacious, well designed and beds comfortable. There is really nothing I can comment in negative way. If I return to Bratislava, Sheraton will be my first choice.
July 29, 2014
Rated 5 out of 5 by DrJun Surprised! Everything was much better than our expectations
We didn't expect so much when we decided to stay in Sheraton Bratislava and expected it would be same like other standard Sheraton but we were so surprised!
Smiling kind and friendly staff (especially Lucia, she was always smiling and treated us like King and Queen), Room upgrade, Room status, Club Lounge, Breakfast. Everything was sooo well managed. It made our stay totally enjoyable.
If you will visit to Prague or Vienna, please consider to visit Bratislava too. Only staying in Sheraton Bratislava can be valuable as itself.
Maybe you would doubt "Really?" about my comments but you will be realized what I mean when you stay here.
April 24, 2014
Rated 5 out of 5 by Toni567 5 star all the way
Excellent location, everything is of top class standard. Staff very helpful. didn't eat at hotel but restaurant looked nice, would definitely stay there again.
August 4, 2014
Rated 3 out of 5 by BMS14 Average stay
I travel extensively and had had great expectatitions to the Sheraton Bratislava as a member of the Starwood Family. The hotel has a great location next to the river and close to restaurants, shopping and walking distance to the old town. The rooms are nice and soundproof. However, the staff seem a bit uninterested and therefore the service level was much lower than expected. The executive Club was a let down with limited food and drink offering and lack of cleaning service. The breakfast selection in the restaurant was very basic for a 5 star hotel. The gym lacked basic equipment and is deferior to other 4 stars hotels in Bratislava.
Overall, the hotel has the opportunity to be great but needs focus on the above areas to be considered a great hotel
July 28, 2014
Rated 4 out of 5 by Manuela comfortable rooms
comfortable rooms and good quality of sleeping. Breakfast service needs some improvement, but the food quality is ok!
August 3, 2014
Rated 4 out of 5 by Jimbosma Nice Hotel with one snag
Very nice hotel. I had the hotel pick me up at train station. Very comfortable car with water and newspaper for me. Friendly check in, Upon check my room was upgraded to a deluxe room. Room was big had a huge shared balcony. The fitness center was great and the pool was awesome, big and the water was like bath water so warm was very relaxing.
The Sheraton Link cafe this morning only had coffee or tea no food was ready. One small snag. Last night we got stuck in the elevator. No one responded to help us. We had to pull the doors open, Contacted Starwood Hotels, They contacted me and said hotel mangment would talk with me in the morning. Reason no one responded to our alarm was another elervator was stuck also so staff thought it was one elevator not both. My advise take the stairs. But it makes for a funny story to share with friends.
The location was good next to the mall and a short walk to old town.
March 7, 2013
Rated 4 out of 5 by bradly81 Overall, nice stay.
The reception female clerk at check-in was not friendly at all.
So the first impression was not that positive.
She desperately needs to be more disciplined about how to smile and take care of their valued guests.
I was upgraded to a suite and I really liked the room though.
It was a tidy and modern decorated junior suite with chocolate-soaked welcome fruits.
This hotel had the best room quality and facilities out of 4 Spg Europe hotels I stayed in this travel.
Free access to Club lounge was such a delight after brief tour of Bratislava.
Breakfast was good except for that this cook gave off reluctant gesture with making faces when I asked him for an omelet.
Those 2 ppl were only the minus for Sheraton Bratislava.
July 25, 2013
Rated 5 out of 5 by FB21 Recommended
the four of us stayed at Sheraton where we were very kindly treated. the rooms are great and leave nothing to wish (apart from free wifi) and also the spa and breakfast are absolutely amazing.
July 22, 2014