Rated 5 out of 5 by Soo2015 Great Hotel
The room was very well equipped. The staff was very helpful.
February 20, 2015
Rated 5 out of 5 by Harryhong SPG members can enjoy friendly Club Lounge services and feel great comfortable things !!
This is my twenty-eighth stay at the Sheraton Incheon as SPG Platinum member and it's gotten better. The room is clean, spacious, and bed is comfortable.
I stayed on the Executive floor, The club lounge offers nice tasty treats and pretty good selection of wine during cocktail hours. The view is excellent. The club lounge had plenty of friendly staffs that help you feel comfortable. especillay thanks to Sena and Douglas. They were really great. Youguys can find them easily.
You have a choice to have your breakfast downstairs at feast for a full buffet or a light breakfast on the club lounge.
I also ate at Bene. This restaurant was fabulous. Overall, I had a very good experience at this hotel and, yes, I will definitely stay here again on my next business trip.
December 21, 2013
Rated 5 out of 5 by Harryhong This hotel meets and exceeds category 4 expectations!
I've recently started staying at the Sheraton Incheon, when I visit to Incheon. Since the Summer of 2013 I've logged in over 20 nights and I think this hotel is quickly becoming one of my favorites.
This hotel has some of the best staff and is an exemplary role model for any service company! but some staffs need to know and recognize frequent guest.
The location is great for me, the atmosphere is a generally sophisticated and trendy. all the staff are all very friendly and speak acceptable english.
Besides, the reservation associates are exceptionally friendly and have been always very nice to me!
especially thanks to Hong yookyung and Kim do Hyun. they are great !!
The prices are so-so, but you get what you pay for. This hotel meets and exceeds category 4 expectations!
Yes, I recommend this hotel.
February 2, 2014
Rated 5 out of 5 by Harryhong Over twenty stay, Great friendly staff and nice place ~!!
Over twenty stay, Great friendly staff and nice place ~!!
This is my twenty-third stay at the Incheon Sheraton and I’m always impressed by the alacrity of the staff. From the front desk, to the concierge, to the restaurants – the employees are friendly, attentive, and quick to please without being pretentious or insincere. I consider this Sheraton one of the best, if not the best all-around hotel I have ever stayed in. The surrounding area is great for a jog or just a stroll through one of the many local parks. The rooms are luxurious with high quality furnishings and modern design. The noise insulation between rooms is excellent as well and I've never had a problem getting a good rest here.
December 5, 2013
Rated 1 out of 5 by Steve747 Poor Customer Care
Room had NO climate control. Staff looked for every reason to deny any benefits for SPG membership. Book your stay with a Hotel that recognizes and honors their most valuable clients.
January 20, 2012
Rated 4 out of 5 by Harryhong There was malfunction in heating sys. Room
Actually, there was malfuction in room heating sys. I felt very cold almost all the night.
Room nunber was 1701.
Nice Hotel should be a restful and congenial place
but, duty manager ricky Kang tried to take care of me several times.
he has a good and friendly manner.
I appreciate that.
December 5, 2013
Rated 5 out of 5 by LATT BEST SIX STAR HOTEL IN KOREA
Great team members at this property really make you feel welcome
The rooms are large and spotless
The pool and spa area are the best!
Club level is superior
Recognition and appreciation of SPG members
February 1, 2012
Rated 3 out of 5 by Rocket5 Disappointed
I have enjoyed my stays at various other Starwood properties and have always held them in high regard. However, my stay at this particular property was marginally satisfactory. I found the front desk receptionist it's to be curt and cold.
January 31, 2015