Sheraton Houston Brookhollow Hotel

  • 3000 North Loop West Frwy
  • Houston,
  • Texas
  • 77092
  • United States
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Rated 3.9 out of 5 by 250 reviewers.
Rated 4 out of 5 by Issues Resolved Had a couple of minor issues, but they were quickly resolved by hotel staff, July 7, 2014
Rated 2 out of 5 by Vice President Unsatisfactory Unsatisfactory. Unsatisfactory. July 13, 2014
Rated 4 out of 5 by Hotel Staff Hotel staff were very friendly and attentive. Top notch. July 10, 2014
Rated 5 out of 5 by Excellent place This is a very good hotel, their employees are very helpful, restaurant is very nice and the tuxedo bar is a great gathering place to visit. There is a large area for working on computers in groups. August 18, 2013
Rated 4 out of 5 by Good Service My second stay was just as good as my first. Good quality and service for the special price. It was my 50th class homecoming, and the staff went beyond expectations to make our stay a memorable one. October 24, 2012
Rated 5 out of 5 by comfy beds I don't usually rest in a hotel, the bed made it easy to sleep July 7, 2014
Rated 5 out of 5 by Third Stay This was my third time staying at your hotel, and I found it to be as comfortable as the first two times. So, if there is a need for a fourth visit to Houston I will definitely consider your hotel. February 24, 2013
Rated 5 out of 5 by outstanding From the Front Desk to the Maintenance staff, everyone I encountered was clean, curteous and ready to help. Would definitely stay at this hotel any day. Thank you for making our visit enjoyable. February 8, 2013
Rated 3 out of 5 by Hotel Review There were no trash can liners and the staff only made up one of the beds when they came to clean the room. There were no bathrobes waiting for us in the closet we had to ask at the front desk February 14, 2013
Rated 4 out of 5 by Great Value for the money We were pleasantly surprised at the value we got for our money. Hotel was very nice, and the staff was very professional. Nice to see lots of security patrols in and around the parking lots. August 14, 2013
Rated 5 out of 5 by The Bed will make you forget anything bad The size and comfort of the room was absolutely wonderful. I wished I could've stayed there for forever, the bed was just so plush and the pillows matched. It was a wonderful stay overall. March 5, 2013
Rated 4 out of 5 by Comfort! We stay @ the Sheraton Brookhollow frequently because it is an excellent hotel~~staff go out of their way to accommodate our needs. May 28, 2014
Rated 3 out of 5 by Mike 1959 Room pricing, comfort and ammentities were first class. Bar and resturant prices were over priced. I paid more for an evening drink and breakfast for three than I did for the room. November 18, 2013
Rated 5 out of 5 by 2nd stay in the last 2 months 2nd stay in the last 2 months and again the staff did a great job. Good location for travel to multiple meeting locations around Houston. Check in was easy and courteous. March 24, 2014
Rated 4 out of 5 by Sudy2014 The hotel was very nice. The pool was great. The only problem, which was not a hotel problem was construction made getting their a pain. May 19, 2014
Rated 5 out of 5 by Clean & Comfortable Sheraton Brookhollow is nice and clean. I like the overall ambience of the hotel. The staff - especially the restaurant staff are welcoming and attentive. I really felt at home March 4, 2013
Rated 4 out of 5 by Great Customer Service The managers Amy and Amanda were amazing for our entire stay. The shuttle driver Joseph was so wonderful also. Just thought the Sheraton hotel corporate office should know. November 28, 2012
Rated 4 out of 5 by Excellent Experence! This was a great stay! The staff was fab and met all my requests and needs. The club upgrade was well worth the cost .Will go back next time I am in Houston. March 15, 2014
Rated 4 out of 5 by Hotel worth the price hotel is comfortable enough, even though there is some road construction. anyway, send me the e-copy of hotel bill for my staying. May 3, 2014
Rated 5 out of 5 by Great location Great location but I do hope they finish the construction on the roads around the hotel soon, June 4, 2014
Rated 4 out of 5 by Work or Leisure? I have stayed at the Sheraton a couple of times and the sense I get is so comfortable and relaxing that it feels like a leisure trip rather than work related. April 14, 2013
Rated 4 out of 5 by Pleasantly surprised I was pleasantly surprised at the quality of the hotel and the service from the staff. I will definitely be back. May 17, 2014
Rated 5 out of 5 by great place i've stayed here many times before and never been disappointed except for the location, its a little confusing getting in and out due to construction ect January 6, 2013
Rated 5 out of 5 by Nice, clean hotel From check in to check out the staff was very friendly, and helpful. This is a well maintained, clean property that I will definitely book in the future. March 3, 2013
Rated 3 out of 5 by Brookhollow - Houston Held up at check-in when computers were down. Also, disappointing Room Service --- food arrived 20 min. later than promised and was cold when it arrived. June 25, 2012
Rated 5 out of 5 by Always meets our expectations We have stayed at this hotel several times in the past 5 years while visiting family. This hotel always meets our expectations in every way and more. October 6, 2012
Rated 5 out of 5 by Nice hotel for a business trip I would highly recomend this hotel for business trips. I suggest upgrading to the club level. I was very happy with the club lounge service. March 6, 2014
Rated 5 out of 5 by Great comfort! This is a great hotel ~~~front desk is awesome, the room set-up is good, and the Club Lounge finally has a worthy chef!! April 5, 2014
Rated 5 out of 5 by Nice Hotel Stay Very good hotel with great staff thats well managed. Very good room rate also. The Club Lounge if very good also with a good breakfast. April 13, 2013
Rated 4 out of 5 by Corporate fun :) Hosted my company conference here this past week and could not of had a better hosting facility. Their customer service was amazing :) May 18, 2013
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