Rated 1 out of 5 by Nest39 No es bueno
Hay gente del personal realmente buena y amable, pero les gusta decir que si a todo y luego no cumplen del todo.
May 14, 2013
Rated 1 out of 5 by Ginger07 Way Below Sheraton Standards
Beware of this hotel. It is not to Sheraton standards. Everything is falling apart. One whole wing is eerily empty giving the place a creepy feel. Do not stay here if you can find another option.
May 11, 2013
Rated 2 out of 5 by roomsneedwork Rooms are Shocking!!
My second stay in the hotel, and my second shocking room; not all the lights worked, no safe, no wardrobe doors, desk drawers don't close, patchwork carpets, holes in the sheets...written complaint last time no action taken.
May 10, 2013
Rated 4 out of 5 by Rick Sheraton Abuja experience
Our stay was for 26 nights using two rooms. Yes the hotel does need a major reno but it was found to be very clean. There were a few items that we could not get resolved such as poor tv signal and patio door with no rollers So on day 8, I sent a email to the hotels GM. Within 20 minutes there were approximately 5 staff / managers at my room to promtly deal with our issues. Then Boris invited me to meet in his office to discuss how he was provide a remedy / compensaton. I will stay here again.
May 3, 2013
Rated 2 out of 5 by Raymondpilot This is not a Sheraton Hotel.
This building needs to be gutted and completely refitted.
May 6, 2013
Rated 2 out of 5 by Nick54 Old worn out hotel not up to Sheraton standards
The hotel is old and has not been recently renovated. The AC did not work, even after 5 attempts to fix it. Reception did not recognize my Lifetime Platinum card as such and hence did not upgrade me. Only when I asked later was I upgraded. Despite this, staff in the lounge informed me that I should be having breakfast downstairs. Clearly lack of communication and/or recognition of my status. One of my least favorite Sheraton experiences.
May 2, 2013
Rated 3 out of 5 by BABAYOO The Hotel has great location.
The Hotel has great location and can naturally be, in fact, should be the best in Abuja if a few things are sorted out.
April 13, 2013
Rated 5 out of 5 by steve61 Value for money
I have stayed on many occasions at The Sheraton and find that all the staff especially the Guest Relations staff (Margaret and Pauline to name a couple) could not do enough for me,very helpful and polite.
I have stayed at many of the other Hotels in Abuja as a Businessman,and find this Hotel the best place to meet to conduct my meetings as they have many places where noise is not an interruption.They have a Steak Restaurant and I have eaten all over the world and I personally rate this Steak House up there with the best,The Rooms are cleaned throughout,all in all a very pleasant experience.
March 26, 2013