シェラトン・サンパウロWTCホテル

  • ブラジル
  • 04578-903
  • サンパウロ,
  • サンパウロ
  • Nacoes Unidas Ave 12559,
  • Brooklin Novo
  • マップ

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Rated 3.4 out of 5 by 111 reviewers.
Rated 1 out of 5 by The hotel is run down Had to book 3 nights despite only needing 2 because of the world cup. Had to ask to change 3 times the room provided until there was one in acceptable condition. When I checked out the 2nd day, I wasn't offered a reimbursement for the night I wasn't going to be there. Elevators and bathrooms were filthy. I visit Sao Paulo since the 90's and many times went to that hotel, and it is in the worst condition. WiFi service is subpar at best July 11, 2014
Rated 4 out of 5 by Good short stay! Sheraton Sao Paulo delivered all what I needed to my full satisfaction during a short 2 night stay (business trip from Europe): very friendly staff, easy check-in even early in the morning for a reasonable add-on fee, non-smoking room but comfortable smoking area on the club terrace. One dinner at the restaurant was good (I skipped breakfasts so cannot judge that). July 8, 2014
Rated 4 out of 5 by Suite Room - But not too much Dear All, I've used my benefits to upgrade my stay at last time, in Sao Paulo. It is always a great experience, but not that time. I believe because design reason, the bathroom was defined with no walls, and my wife and I, lose all privacy during all period of stay. Besides that the window besides the bed was without the blackout like the other room, giving us a bad night of sleepy. I sure Sheraton will improve this as always, but this time for us was a bad experience, unfortunately July 2, 2014
Rated 5 out of 5 by The hotel is a gerat experience The hotel is a great experience always. I will try to stay more times there. June 29, 2014
Rated 2 out of 5 by The only thing I asked, they forgot and did not pay attention to it... Definitely Sao Paulo needs another SPG hotel. WTC is a horrible member, but since we have no other option, they offer lousy service and absurd prices !!! They have no care or concern about who you are because, since they are always booked, it doesnt really matter. Today, I was basically kicked out of the hotel even though they had only 50% occupancy (words of the manager). As a platinum member, I ve been to over 40 different hotels around the world. This one is definitely one of the worst in terms of service. February 3, 2013
Rated 2 out of 5 by No platinum recognition Checked in after a long flight from the U.S. I was booked in a fairly expensive room. Even though they had (and were selling) many suites, they would not upgrade me. Furthermore, after pretending to look for at least 15 minutes, they assigned me to a room on a lower floor than the room they had for me originally. The room itself was not well maintained with the shower only delivering lukewarm water and the furniture showing lots of signs of wear. My colleague had the same issues in his room! I should have known when I looked at the average rating for this "5 star" property and it was 3.7 that this hotel is not up to par. January 30, 2014
Rated 5 out of 5 by very friendly staff I encountered extremely friendly staff at all parts of the hotel September 10, 2012
Rated 5 out of 5 by Sao Paulo Overall, very good hotel...perhaps a bit pricey. September 17, 2012
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