圣保罗世贸中心喜来登酒店

  • 巴西
  • 圣保罗,
  • 圣保罗
  • Nacoes Unidas Ave 12559,
  • 布鲁克林诺
  • 邮政编码 04578-903
  • 地图

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Rated 3.5 out of 5 by 127 reviewers.
Rated 5 out of 5 by excellent service excellent facilities and accommodation at the apartment. Trained, friendly and efficient professionals August 9, 2014
Rated 2 out of 5 by At this hotel I didnt feel as I was a loyalty member In all hotel from SPG network I've stayed so far I felt special, treat differently, as I have a platinum membership. At this one, I needed to ask for all my benefits and some of them I havent achieved. 1. It look a lot to link my membership in the system and because of that even the hotel was not full I havent receive my upgrate (they said they could offer me but just after 2 days, but even after 2 days nothing happened). 2. they didnt asked what benefit I wish to choose 3. I've asked late check out and the first answer was that I couldnt have, just when I said I was a platinum member they change the speech 4. the internet wasnt working well and no internet at the gym area 5. I've asked a space so I could have a meeting with 1 person and the only availabilyt was a paid room and this hotel has 2 floors of lounge area. 6. I asked for nutritional information about their food and the only thing I received was in my last days a letter from the concierge that he knew I had food restriction (after asking 4 times for the info) and he was dispnoblie to help me. 7. There werent any power points close to the bed to recharge the cell phone. Next time, I would choose another hotel close by, even if this one is SPG, as for me I didn't feel any difference August 4, 2014
Rated 5 out of 5 by Good Hospitality I strongly recommend al to prefer sheraton during Sao Paolo visit August 4, 2014
Rated 4 out of 5 by Designer Suite I was upgraded to a Designer Suite. Thank you very much for this. But: I did not like the room at all, as there were two things I did not like: 1. The toilet is in the middle of the room. That's a joke... 2. The shower was extremely hot and could not be regulated. BR, Manuel August 1, 2014
Rated 2 out of 5 by Sad to see the property downhill I have stayed in this hotel for a long time, many times. It's sad to see how disapointing the things are becoming. The staff is great, always supportive, but this has not been enough to save the day around multiple issues, as I'd like to list: -Many rooms are not renovated and look more like an old downtown hotel. - Many rooms are noisy as there is a "classy" night club sharing the same space. VERY NOISY. - Internet: Forget any voice or media using in room internet. You may be lucky in the lobby, but don't take it as granted. - Breakfast: In the last few days, I had a hard time to be served even when there was more staff in the restaurant than the total of guests sitting (weekdays and weekends) - Location: It is the great thing about the hotel like the staff, but the property needs remodeling / fixing - The competing hotels around this one will be my choice next time, sadly. 2 months ago WTC was overbooked and I ended in another chain next door and the experience was great. I regreted getting back to sheraton this time. Even in the more expensive options, it pays off to have good service at breakfast as well functional Internet and renovated rooms. July 29, 2014
Rated 3 out of 5 by Hit & Miss Lots of follow ups....... July 29, 2014
Rated 3 out of 5 by Disappointing Average or below at best. July 29, 2014
Rated 5 out of 5 by Attention to Detalhe is amazing Everyone feels at Home .. The WTC Sheraton is defiantly home away from home July 29, 2014
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