Sheraton Gateway Los Angeles Hotel

  • 6101 West Century Boulevard
  • Los Angeles,
  • Kalifornien
  • 90045
  • USA
  • Landkarte

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Mindestalter

Um eine Reservierung vorzunehmen, müssen Gäste mindestens 21 Jahre alt sein und einen gültigen Ausweis vorlegen können.

Rated 3.7 out of 5 by 758 reviewers.
Rated 5 out of 5 by Great room, Great service, Great valet Our 2nd stay after 4 years apart and Sheraton never fail us! Bed is very comfortable. Counter and valet staffs are friendly. There is a laundry room and detergent can be bought at the gift shop. We stayed at the club room level which is open 24 hours. We are able to pop in anytime to get bottled water, tea and coffee. Only thing which need to be improved is the breakfast as they are serving the same food daily. Internet is fast. We were given a waiver off the room service fees as I feedback that toiletries, toothpaste and toothbrush were not replenish daily. Too bad, we didn't get to try paparazzi restaurant due to time constraint. Overall all, Nice and comfy hotel make our stay pleasant and memorable. Will definitely go back. September 25, 2014
Rated 3 out of 5 by needs improvement Pros: Conveniently located to the airport Beautiful rooms w/ comfortable beds Excellent workout facilities Punctual shuttle service to the airport Starbucks located in the lobby Cons: Long lines at front desk Excessive Wait time for food at bar Bartenders not very friendly at hotel bar Adult beverages at bar are below average Attentiveness of bartender at hotel bar is below average September 24, 2014
Rated 2 out of 5 by Business Traveler Disappointed with Service My only interaction was with the front desk, who has always been great in the past, but was not good this time. I was waiting to check-in next to the SPG status sign, but apparently on the wrong side of it, since a person who got there after me and did not have status was invited to check-in before me. I was then told my corporate card had a "hold" on it and couldn't be used. I found out the next day that there was no hold, and charging my hotel to my personal card will now cause me grief with my company. I requested a receipt and was told it would be emailed to me. I assented to this (although I would prefer a hard copy) however as of 4 days after my stay I have not received a receipt. I guess I'll have to waste time getting in touch with customer service just to get a receipt for my stay. Altogether a lot of extra work created by poor service at the front desk. September 22, 2014
Rated 5 out of 5 by Great experience. Although our visit was very short, only for one night as we were flying out of LAX, the experience was great! I truly wish I had written down individuals names as the staff from the valet, front desk and restaurant bar were WONDERFUL. September 15, 2014
Rated 4 out of 5 by Very convenient We needed a hotel for to go to for our 12 hour layover at LAX and this was perfect. Our flight arrived in at 6:30 a.m. And by the time we got to the hotel we were extremely lucky our room was ready. Everyone was extremely helpful and nice September 14, 2014
Rated 5 out of 5 by This is not an airport hotel Stayed at Westin up the road and was so underwhelmed - figured I would try this Sheraton. World of difference! Hotel is lovely and fresh. Room was updated, large, and light. Restaurant lives up to reviews. Ate in bar and service was exceptional. Exceptional! This definitely is not an airport hotel feel nor, for that matter, a typical Sheraton. Would highly recommend and look forward to coming back. September 12, 2014
Rated 5 out of 5 by Best destination at Los Angeles Airpory Excellent services , very professional and Friendly Staff,, September 13, 2014
Rated 4 out of 5 by Mrs. Ella Yu-Toy Enjoyed our stay there. Room was very clean. Did not try the restaurants. The parking was not very convenient and too expensive. September 11, 2014
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