Rated 3,7 out of 5 by 492
Rated 5 out of 5 by DMKhan Comfort & Staff Service
Even though our stay was short, it was quite comfortable as the staff in reception. lobby, concierge and Sheraton Club made it quite joyful. Please keep up the "EXCELLENT" service level.
Dr. Mahmoud Khan & Mrs. Amal Alfarsi
8. Dezember 2013
Rated 5 out of 5 by Meechelle87 Fantastic Staff AND comfortable beds!!
The Staff and phone support for this Sheraton was FANTASTIC! We were in the midst of a travel experience I am calling "a series of unfortunate events" including cancelled flights hotels booked for us in the wrong city all kinds of errors. The Sheraton reservations phone team stayed on the phone with me until I got onto the shuttle. Then Adrienne at the front desk took care of every little detail we needed to allow us to recover!
2. Dezember 2013
Rated 5 out of 5 by 1Thanksgiving Thanksgiving
This Thanksgiving I needed a hotel for my wife and two daughters because they were dropping off a college friend at LAX. They arrived late, around 10:00PM. Upon arrival the valet did a great job taking care of the car and giving me a piece of mind. The club floor room was great and the location perfect.
1. Dezember 2013
Rated 5 out of 5 by SandP Convience to LAX airport
perfect proximity to airport
22. November 2013
Rated 5 out of 5 by brendont Best in LAX area
Have stayed at a number of hotels round LAX as a means of re-couporation after long flights from Australia and the Sheraton Gateway is one of the very best and we highly recommend.
21. November 2013
Rated 5 out of 5 by Yuling I love it !
I think it is a paradise.
20. November 2013
Rated 5 out of 5 by bjb3 Sheraton LAX
Staff was courteous and friendly, check in was fast. Room was clean and spacious. Very close to airport and the shuttle service was great. Would recommend to anyone.
17. November 2013
Rated 5 out of 5 by Marco2013 Great Place
I stayed there recently with my son, and was upgraded based on my platinum status to a suite, which was a very nice room. We found oursevles lounging around the Club Room and the attendants were excellent and provided great customer service. The pool area was great and made for a relaxing "father and son getaway."
14. November 2013