Rated 5 out of 5 by cwstudiosatl My Favorite LA Hotel
This hotel has always been consistent in service with me for the past 3 years. I only stay here when I travel to LA.
May 26, 2015
Rated 5 out of 5 by BillRMD EXCELLENT STAY
Very much enjoyed our two-night stay. Checkin/checkout professionally and efficiently handled by Mustafa and Tammy, who were welcoming and extended Platinum recognition. Small maintenance issue in our junior suite was rapidly taken care of by the friendly and capable Pedro Gonzalez from engineering. Club Lounge was nice (but you MUST extend breakfast hours to ease severe overcrowding in the 15 min before closing!), and, as always, Juan and Sharon (AM) and Heidi (PM) were a delight. Buffet breakfast in the dining room was ample and delicious, and Hector provided flawless, friendly service. You must be excited over your renovation, and we look forward to returning soon!
May 24, 2015
Rated 3 out of 5 by Gbier In Transition
I have stayed in this hotel a few times before and always liked it. The hotel is going through some remodeling and the valet, rooms, and some of the services did not seem well prepared. 38.00 for a valet that did not answer the phone from the room and a wait of close to 20 min for my car. REALLY?, and you charge for that? Room had torn wall paper and beat-up and torn chairs. I understand that the hotel is remodeling, but I paid the same as I did the previous visits and expect the same quality of room and service.
May 19, 2015
Rated 5 out of 5 by RockyH Quiet and comfortable
This is one of the quietist hotels I have ever stayed in. The bed and pillows were very comfortable. One of the faucets in the bathroom was loose. The rooms for conference workshops were comfortable and the staff was very helpful and professional. The food was good, too.
May 7, 2015
Rated 2 out of 5 by Evan81 Good hotel but ...
The hotel is well located, and well branded. I wish i would have known about the renovation. The rooms and guest bathrooms are in dire need of a renovation (particularly the beds). Housekeeping was the one area of discontent - lacked detail (i.e. old coffee of prior guest on desk when arrived; i made coffee in the coffee maker and the packet was left in there until the next morning).
May 6, 2015
Rated 5 out of 5 by QuiHarper It's just what I needed
I stayed at this wonderful hotel during a women's construction conference from Aptil 30-May 3. It was a lot of women from all over; but this Chicago native felt at home. The rooms had great views, very comfortable beds and an awesome staff. The other perks are the restaurants and Starbucks onsite. When I return to Los Angeles for fun, this is where I will stay with the family.
May 5, 2015
Rated 2 out of 5 by WestwoodVisitor Parking situation is horrible
We stayed on the 10th floor in an executive suite. The suite was very spacious. However, we were not able to get any sleep due to all the strange noise in the middle of the night (from 1:30am thru about 5am). Hair dryer noise at 1:30am??? Sounded like from next door. Door slamming. Worst of all, we could not get out of the parking lot because their machine at the exit was not working. We had to park again and walk back to the hotel to get someone to help us. We ended up missing our flight because of this delay/hassle.
May 4, 2015
Rated 4 out of 5 by Paul1234569 Self Parking
Be aware that this hotel does not have free self parking. You will need to use the public parking lot a block away for $14/day unless you use the $41 valet service.
April 29, 2015