Rated 3,7 out of 5 by 574
Rated 5 out of 5 by Raymond1 One outstanding employee!!
I need to recognize the Assistant Front Office Manager, Mustafa O. for outstanding service. When I arrived for check in, I discovered I did not have the reservation I thought I had...due to a mistake on my part. Mustafa not only got me a room, he also fixed my SPG account. I really appreciate him doing this. He is an employee that the Sheraton Gateway can really be proud of and very lucky to have!
Thanks again Mustafa!
16 aprile 2014
Rated 5 out of 5 by Penny5555 excellent customer service
We arrived at 11:00 am and were able to check in which was a HUGE plus! The front desk staff was professional and courteous.
Alviro was excellent and solved my wifi problem with ease. He went over and above the call of duty to please us! I would definitely choose Sheraton again because of his customer service, as well as, the ease of check in and Valet parking!
9 aprile 2014
Rated 5 out of 5 by AbuZooZ Great Location, Very Clean
Great - Easy access, Upgraded features exceeds standard
2 aprile 2014
Rated 5 out of 5 by Foster This hotel has great features
I took my daughter on vacation and we wanted somewhere not too expensive and nice to stay while we were visiting LA. We were blown away by the service. Everyone to valet to the, guest services to the maids were wonderful! We really didn't want to leave.
31 marzo 2014
Rated 5 out of 5 by AZCatsLover Gateway Revisited
Great place for our purposes which was to transit LA enroute to Hawaii and returning home. Ideal location, great service and good dining selections. We almost always eat at the bar location in that we arrive late and generally need only a small amount of food to hold us until the next morning. Great Chicken Quesadea.
25 marzo 2014
Rated 5 out of 5 by CNYVisitor Great Airport Location
Perfect for staying at LAX before or after flight-good shuttle service. Best of all - excellent hotel comfortable, quiet, and clean room with the most comfortable bed we found while traveling in CA.
24 marzo 2014
Rated 5 out of 5 by FerCarLo60 Great Twice in 1 Week
Great fast check in and out both days, shuttle to and from the airport very fast and on time.
The best and fastest Onion Soup at Rendevous, and great atmosphere.
Perfect twice in a week, coming and going to Seattle!!
15 marzo 2014
Rated 5 out of 5 by cuddlesmom Great Hotel
Right near LAX...I could see the planes land from my 3rd floor window. would be nice if they had a more affordable restraunt on-site, but other wise, really great place. Oh and they have a $5.00 shuttle shop there. The shuttle takes you to the beach :)
10 marzo 2014