Rated 5 out of 5 by MikeLaura2014 A Perfect Paradise!
We chose the Sheraton Full Moon resort as a place to celebrate our 10th wedding anniversary and it really couldn't have been more perfect! The service was exceptional and began immediately with a friendly staff member waiting at the airport to take us to the resort via a thrilling speedboat ride. We were then offered welcome drinks at the Pavilion and were taken by golf buggy to our room. We had chosen a Beachfront cottage which we knew was stunning from the website, however, nothing prepared us for seeing it for real. Perfectly situated on the beach, it was as if we had hired the whole island: we opened the door and there was a beautiful turquoise lagoon only metres away. The outside shower was amazing: a great feature and the room itself was large, comfortable and very well air-conditioned. The housekeeping staff were outstanding, cleaning twice a day, replenishing tea, coffee and complimentary mineral water and sweeping the sand off the decking.
This beautiful resort was fairly full, we think, however, it never once felt remotely busy at any of the bars, restaurants, beaches or pools ad we really did feel at times as if we had the whole place to ourselves. The food was fantastic and varied and the entertainment was brilliant. Special mention must go to the Maldivian band that played on Wendesday 5th February, who were outstanding! I think what really made the holiday for us though was the superlative staff, who made us laugh, smile and feel welcomed every day with their cheery chatter and efficient, excellent service. Special mention must go to Ajay and Ibrahim at the Anchorage Bar, Fathema in the Lobby, all the staff at the Feast breakfast buffet and the super bar staff at the Beachfront Bar, who kept us entertained with card tricks! These special people are what really makes the Sheraton Full Moon resort so perfect. The only negative was having to leave to come back to a wet, windy UK.........Many, many thanks for a fantastic holiday! :-)
February 10, 2014
Rated 5 out of 5 by Rennie73 Missing the Sheraton Maldives
The reviews have said it all really. Unbelievable service and very genuine helpful and friendly staff. We were upgraded to the most beautiful room on the ocean with a spa overlooking the ocean. My husband and I travel every 6 weeks for work and this has been our first getaway by ourselves to relax for a number of years. We were so impressed by the resort and staff at the Sheraton Maldives who made our stay so memorable. I have amazing photo's and our friends and family are so jealous and envious. We recommend it for a honeymoon or romantic getaway. Thank you to all the staff. We miss you all and your fabulous resort!
We will be back.
Warren and Renita Hunter
December 28, 2013
Rated 5 out of 5 by rugby1 Superb
A fabulous hotel with superb staff
March 1, 2014
Rated 4 out of 5 by mrhyang Sheraton should improve
Sheraton was great. However, i feel that wifi should be free and available to all rooms especially in a tech savvy world we are living in right now. It is very inconvenient to go to the lobby to just use the wifi. Paying USD20 per day for wifi is not worth it in my opinion as we have paid so much for the stay. Also, blinds in the toilet are getting too old. Mine was spoilt and I can't enjoy the view when using the bathtub. Lastly, I was disappointed in the communication that was delivered by my travel agent and Sheraton. I was there for my proposal and was told by my agent that Sheraton would decorate my room when my private dinner was on going. However, it was not done at all. Overall, my experience in Sheraton was a good one. I would like to commend on all sheraton staffs, all are friendly and nice.
February 24, 2014
Rated 4 out of 5 by Traveller28 Food not up to par
Overall great experience with the location, over water bungalow, weather. The only complaint is decent food for the value. The Feast buffet was not good for dinner...especially considering the price of USD 84 per person. The Thai restaurant was decent, Sand Coast was good value but only a few good items on the menu.
February 23, 2014
Rated 1 out of 5 by PA94108 Lovely location, disappointing experience
I booked an over-water villa. Upon check-in, I asked if an upgrade were possible (I am SPG Platinum) They offered to sell me an upgrade. When I asked to speak with the GM, they refused to allow me to leave a voicemail. A front desk manager pointed out the legally, they were under no obligation to upgrade. Needless to say, I did not feel like a valued guest. The food at the hotel was also very disappointing. Adequate, but not good. The small spa was pleasant and the beauty of the location is without equal. How sad that this property is so poorly managed. It has wonderful potential!
July 22, 2012
Rated 5 out of 5 by Wicked Awesome getaway!
Everything was perfect, from my online chat with the SPG rep for my reservations to the time I arrived at the airport until the time I left. As a SPG platinum, i got a chance to be upgraded to the water bungalow and it was just great! The room was big, very clean and relaxing. I was welcomed by Andre and gave me a quick tour to the property before he showed me to the water bungalow. Everything i needed was in the room, from the simple adapter to the welcome treat! The weekend went so fast, I would have loved to stay longer if only I could. Everyone was very helpful and attentive. The staff were all very helpful. I requested for a late check out because my flight was not until 8:40pm and although they had full occupancy, i was able to enjoy a little bit more until 5pm and watch the shark feeding time at the Anchorage Bar and likewise enjoyed the beautiful sunset. Looking forward to coming back.
January 26, 2014
Rated 5 out of 5 by TomE cant ask for much more
You certainly exceeded our expectations. Perfect, very clean, well equipped and spacious room. Extremely courteous, knowledgably and efficient staff. My wife cannot eat gluten and every outlet we went to already knew this requirement as soon as we said our room number. Gluten free pan cakes, muffins and toast were placed on the table at breakfast before we had even got back from the buffet. We stayed for 2 nights at the end of a trip to Oz and Sri Lanka and was a perfect way to relax and be looked after before heading back to work. I spend a lot of time in top hotels and this certainly ranks up there with the best of the best, especially when it comes to the staff. I would definitely recommend this resort. Thanks and hope to return.
August 9, 2012