Sheraton Hotel Newfoundland

  • 115 Cavendish Square
  • St. Johns,
  • Newfoundland and Labrador
  • A1C 3K2
  • Canada
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children 18 years and under stay free when accompanied by an adult. Children 5 years and under eat free from Kid's Menu.  Kid's Menu is available for children 12 and under.

Age Requirement Policy

Guests must be 19 years or older to reserve a room. Guests under the age of 19 must be accompanied by an adult.

Rated 4.2 out of 5 by 205 reviewers.
Rated 5 out of 5 by Just one easy suggestion I really enjoyed participating in the "Green Program" where the housekeeping staff just emptied the trash and replenished the coffee on most days, then every 3rd day they did the usual cleaning. The extra 500 Star Points a day is a very nice perk for participating in this program. My only suggestion would be to also have them replenish the toilet paper every single day. I kept having to leave notes asking for more toilet paper and often they would not leave it even with the note. Other than that, everything was very nice. Thank you. April 1, 2013
Rated 5 out of 5 by This hotel has great features Great hotel. Great customer experience May 29, 2014
Rated 4 out of 5 by Best Hotel in St-John's with all the new hotels in town, the Sheraton remains my favorite for the excellence of it's staff, food and cleaness.Continue the good work. May 27, 2014
Rated 4 out of 5 by Airline Employee The room was quiet and cool. The only comment I have is the blackout curtains had gaps at the walls that I couldn't get tight and I wake with light. May 26, 2014
Rated 5 out of 5 by Amazing! My boyfriend and I recently stayed at the Sheraton Hotel in St. John's, NL and had a WONDERFUL experience. The hotel decor is fresh and beautiful! The room we stayed in was spectacular -- my favorite part was the port hole window. The front desk staff were VERY helpful and friendly! We ate at the Oppidan -- one of the best meals I have ever eaten. I would definitely recommend the table side cesar salad -- it's to die for, as is their creme brulee! I would highly recommend a stay here for anyone. January 29, 2012
Rated 5 out of 5 by This Hotel is excellent . this hotel is very clean and the staff were friendly, it is close to down town . the view is great , I had a great nights sleep love the soft beds. May 25, 2014
Rated 2 out of 5 by Tired looking rooms I stayed at this hotel starting August 10th for 3 nights. The rooms look nothing like the photos on the website. Our room had old carpeting that was stained. The furniture was old and chipped. Looked like an inexpensive motel room. I received no acknowledgement for being a Starwood preferred member. My call to the front desk regarding the quality of the room was met with an indifferent repsonse. I would not recommend this hotel to anyone. August 18, 2013
Rated 5 out of 5 by Well satisifed We enjoyed our Valentine stay from the time we entered The Shearton until we departed. Each and every staff member exceeded our expectations. We were particularly impressed with the food and service level at the main restaurant each time we dined (3) times. Will be back. February 18, 2014
Rated 5 out of 5 by Thanks Thanks for a very pleasant stay. May 23, 2014
Rated 3 out of 5 by Club tweak! Greetings: As usual we enjoyed staying at your property which is doubtless the best location in St John's. The one comment that I have made to staff before and again this time is to ask that you "Club" facilities operate for longer hours. Breakfast in the mornings closes 30 min too early, 0930 hrs and one the weekends opens 30 min too late 0800 hrs. In the evening hours the service closes at 1900 hrs which is far far too early. Every time I visit my work day does not end until 1800 hrs or later and by the time I get to use the evening "Club" facility it is over. Few business travellers are on a schedule that is so rigid to these early hours. Lastly, I observe that "Club" staff seem less that positive about their role in their service in the "Club" room. If the traffic is light that is no reason to close off the service. Best regards and I look forward to my next visit. Ross November 13, 2012
Rated 5 out of 5 by Wonderful hotel Staff and services are great. Restaurant is very good February 28, 2014
Rated 1 out of 5 by Last Impressions I was lest than satisfied with this hotel from value and service points of view. I booked two rooms at $235 a night for two nights.What I got was small ajoining rooms with no view. A late check in of 3 hours after arrival waiting for the room to be ready. A pool that closed during prime hours and elevators out of service. To top - a wake up call that never came,for a 6am flight. WOW September 5, 2012
Rated 5 out of 5 by Excellent Staff People make the experience and everyone I encountered appeared happy in their job and show a willingness to engage the guest in a positive fashion. February 7, 2014
Rated 3 out of 5 by Hotel needs improvement given the rates being charged Although this hotel is centrally located, the rooms need further improvement. One can hear other guests in adjacent rooms and in the hallways. The fan is too noisy to leave on all night. There is no safety deposit box in the room for valuables. Given the significant nightly rates, one expects accomodations higher than three stars. December 22, 2012
Rated 5 out of 5 by Excellent service and hospitality This is my first time staying in the Hotel Sheraton in Newfoundland (my first time in Newfoundland) and given my beautiful room and service, I wouldn't condsider staying anyplace else. Thank you for making my stay one of the highlights on my trip to Newfoundland. September 9, 2013
Rated 2 out of 5 by No Gym or Gold Lounge I was disappointed to check in and not only learn that the GYM was closed for renovation but also the Club Level SPG Gold Floor had also closed for renovations. I would have appreciated advance knowledge as I would have changed by plans accordingly and stayed somewhere else. October 1, 2012
Rated 5 out of 5 by The view is spectacular! The staff & the hotel appearance and cleaniness is very good indeed. The staff continue to accomodate my needs. Especially overlooking the narrows! The food is fabulous, the bed is very comfortable & overall I love staying at the Sheraton Hotel! June 15, 2013
Rated 5 out of 5 by Power Outage January 11, 2013 The hotel staff and associates went well beyond their call of duty... we were at the hotel with a power outage from 7 a.m. to 7:30 p.m.... Under the most challenging of circumstances... I was still a VIP! Thanks so much January 14, 2013
Rated 3 out of 5 by great food and location Best seafood chowder I have ever had! Great location for walking downtown. Harbour view is great. Surprised and disappointed that there was only one person on front desk at check-out time. I was told the other person had gone on lunch. When I was working in hotels, we were not allowed to go to lunch within an hour before or after check in/out time. May 11, 2014
Rated 5 out of 5 by Truly Superior Stay The hotel was top notch, wonderful rooms and facilities. The people went out of their way to make your stay the best it could be. Don't stay nowhere else when in St. Johns B'y. November 10, 2013
Rated 5 out of 5 by The dining experience was delightful We especially enjoyed the inviting atmosphere, friendly service, and excellent dishes of the bivver bar and restaurant. This will always be our hotel and dining experience of choice when we visit St. John's. February 2, 2013
Rated 5 out of 5 by Always a pleasant stay. Sheraton Newfoundland is always attentive to my needs. The restaurant food is excellent and complemented by a wonderful view of St. John's harbor. November 18, 2013
Rated 3 out of 5 by Needs Updating & Added Qualiry Expected Positive - Nice downtown location, Excellent lobby and central events area, bed was very comfy and Starbucks coffee in room was great. Negative - Breakfast was atrocious! Terrible thin dry Belgian waffle so tried the expensive buffet the next day....they used reconstituted eggs, minimal selection, dollerstore style buffet warmers that are difficult to open/close,flimsy, etc. Ate elsewhere for remainder of stay. ---Room felt old, no fridge although bed was new and very comfy, furniture very worn extremely scuffed. ----Out of 5 nights, only got my coffee or sugar/creamer supplies refilled half that, even after leaving a note to please refill. ---Two burnt out lightbulbs in room and "replace battery" flashed on temperature control the entire stay. It's like the minimum was done, no thoroughness. --They put a new pool in, but it is all glass so you are on display in the aquarium.... ---Main entrance revolving door is too small to be useful. Bags get jammed, everyone ends up using narrow side doors. For what I pay and expect of the Sheraton, I expect more than received at this hotel in St. John's. June 15, 2013
Rated 3 out of 5 by Great location, service can be improved Stayed here for three nights in July 2012. Trip was off to a bad start when the manager at the front desk told me she would have to charge me $30 because we had a couple staying with us for the first night (they had their own room for the next two nights). I was in shock because I had not been told of this charge on the phone when I made the reservation. The agent told me I would have been told that, essentially calling me a liar and doing nothing to try and rectify the fact that I was an extremely unhappy customer. The next day we missed the maid so we called to request that our room be cleaned. Upon our return several hours later, this had not been done and I had to request it a second time. My husband had to dry off with a hand towel because, despite paying EXTRA to have four people in the room, they only gave us three towels. The location is fabulous and the rooms are nice. I was just extremely disappointed with they way I was treated, as well as the fact that the hotel did absolutely nothing to try and ensure I was a satisfied customer, especially in consideration of how much you pay to stay here. July 26, 2012
Rated 5 out of 5 by sheraton st john's The hotel is located close to St John's downtown, where easily can be found many good restaurants, the hotel is clean, great service is provided. February 20, 2013
Rated 5 out of 5 by First Trip to NL Excellent location and Great, Professional Staff rounded this visit. No question, I will stay here on my next trip. January 19, 2013
Rated 5 out of 5 by People make the difference The staff were helpful and courteous. The room was exceptionally clean. A great experience. February 25, 2013
Rated 3 out of 5 by Sheraton St Johns Service is not good. Reception is the worst among all Sheraton's I've stayed at. September 3, 2012
Rated 5 out of 5 by very pleasent staff great location within the city February 9, 2013
Rated 5 out of 5 by This hotel met my expectations. Great beds and Nice rooms. February 9, 2013
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