Rated 3 out of 5 Disappointed with broken things
My stay was good and the room is very comfortable, however I had a few issues. The shower valve was broken. The sink plug was stuck and could not be open. The TV remote did not operate properly. I don't expect to find this kind of problems in a Sheraton.
July 24, 2014
Rated 4 out of 5 by Leeann68 Great stay
My sister and I were in St John's for a wedding and this hotel was recommended. The hotel was clean and well kept with the exception of the carpet in our room. It looked dirty and in some need of some TLC. The beds and linens were comfortable The bathroom was clean and the shower had a great shower head and excellent water pressure. We had breakfast at the restaurant on two mornings and it was excellent The staff were friendly and helpful. We didn't swim in the pool but we checked it out and it looked nice, clean and well maintained .The hotel is in a good location within walking distance to shopping and great little restaurants on Water street. While I didn't find the hotel a high end sheraton, it was a clean, spacious, well,kept. I would recommend this hotel to anyone visiting St John's
July 20, 2014
Rated 3 out of 5 by Daloris If not for the view we would have gone to another hotel
While the view of the Narrows and Signal Hill - along with room service dinner - was wonderful, I was tremendously disappointed in the cleanliness of the room and the inconsistencies in the in-room items. The night we arrived I cleaned the toilet myself before using it. Regarding in-room beverages it was explained there was a shortage of regular coffee, but when some did finally appear (1 of 4 days), there was only one packet of sugar and no creamer/whitener. Two days there was bottled water left, two days there was not - we never knew what to expect. And to top it all off, starting at 11 pm one night we had two dogs in the adjacent room barking at us. Not what one would expect from a hotel of this caliber or a room of that price.
July 17, 2014
Rated 5 out of 5 by Alan2014 Early Check In
I flew in on the red eye flight and requested an early check in. The hotel was very accommodating and allowed me to check in early. In addition the breakfast buffet was excellent and service was great.
July 21, 2014
Rated 5 out of 5 by ijsberg1 Hotel with high service.
A comfortable hotel. With an very friendly staff. It made our stay unforgettable!
July 19, 2014
Rated 5 out of 5 by Clarence12345 St. John's NL is sweet
A great stay with very warm people. We were exhibiting at a small conference and the hotel staff were extremely helpful. A minor downside: The cod was too heavily battered and a little undercooked in the fish and chips. Otherwise food was great too.
July 17, 2014
Rated 3 out of 5 by kolby071 Sheraton Hotel Newfoundland
Loved Newfoundland! The people and the culture....wonderful! We stayed at the Sheraton Hotel and for the price of the rooms I was somewhat disappointed with the quality of the room, the bed (mostly the pillows) and the advantages at staying in the room.
July 15, 2014
Rated 5 out of 5 by MarryMaryMac Nice Hotel
This hotel is lovely. Our room was incredible, very spacious! The bathroom was a little disappointing in comparison with the size of the room as it was rather small. The maids that we met were very friendly as were the people at the front desk. All in all, we had a wonderful stay.
July 15, 2014