Rated 4 out of 5 by Wayne10 SPG Observation
We booked in March and were a little disappointed that we did not get a water view because the hotel was fully booked ....
did everyone else book before March ?
August 20, 2015
Rated 5 out of 5 by GBDWHB Sheraton St Johns Newfoundland
The hotel was excellent. I went to the club lounge on the first night and have never before been to a club lounge that served mussels! Superb!
Service good and attentive, room spacious and bed extremely comfortable.
What an amazing destination St Johns is .It is unique in so many ways; only 3 and a half hours’ time difference from the UK, (the only place in the world where everything starts on the half-hour); only a 5- hour flight from the UK so NO jet lag! ..; more clubs and pubs per capita than North America in just one street; 35 million sea birds; 10,000 year old icebergs; world’s largest population of hump back whales; colourful wooden houses; 26 dialects of English spoken - and that is just for starters ..
I've had such a great trip - and the highlight was the whale watching tour with O’Briens Boat Tours . This was two and half hours of sheer bliss. Whilst listening to the incredibly talented and informative Justin, the boat got so close you could practically reach out to the 260,000 pairs of puffins at The Witless Bay Ecological Reserve which is home to the largest Atlantic Puffin colony in North America. And the excitement when you get to see a whale . such an experience! . and then on return to land O’Brien served the best ever fish and chips! Can't wait to return!
July 31, 2015
Rated 2 out of 5 by LHSin Disappointing
Housekeeping is deplorable! Toiletries were never replenished after Day 1 (booking was for July 9-11 then extended to July 12). On July 11, we returned to a room with beds barely made up - sheets all crumpled with top sheets and comforter hastily pulled over, pillows not fluffed, towels on short supply as if they didn't know the number of guests registered. I have pictures to prove it. How disappointing.
July 11, 2015
Rated 3 out of 5 by Traveller0615 Variable experience
I used the hotel twice in one week; initially for 3 nights and then for 1 night. Front desk staff were superficial, with poor eye contact, and no positive facial affect. In both rooms the pillows were far too soft; in the preferred guest floor, the furniture was scratched up and not varnished; in the other room there was no fan in the bathroom and on arrival until departure that bathroom smelled strongly of cigarette smoke. I asked a staff member to check that out: she said she smelled nothing, but she also noted she had difficulty smelling. There was no offer to change my room.
July 5, 2015
Rated 1 out of 5 by Unhap NotPleased
Very difficult to find a parking spot as there was a graduation happening at the hotel. We drove around for 1/2 hour trying to park our vehicle on 2 occasions. Pool staff were very rude to my 13 year son who was told that he was not to sit in the hot tub. Later she said he could "dangle" his legs in and when she decided he was "in" she came and very rudely told him he had to leave. NOT IMPRESSED!!! My husband asked to have salmon instead of lobster in his breakfast which cost him $35 dollars instead of $25. Not good enough.
April 27, 2015
Rated 5 out of 5 by meir2121 good all around
I enjoyed all aspects of it
April 7, 2015
Rated 1 out of 5 by Karen671 This hotel needs help
This hotel was very un-interested in improving our stay, actually uninterested in us at all. It was a huge problem coming to the hotel for a nights sleep away from our children, and being put in a hallway with late night partiers and family being very loud. running up and down halls and complaining about food deliverys until 3 am!! We asked for an end of the hall room that was quiet. WE GOT in the middle of caos! We just wanted outa there in am . Didnt even shower!
February 2, 2015
Rated 5 out of 5 by Facilitator Thank You
My stay at the Sheraton St. John's was wonderful. The staff were so helpful, the food was fantastic, and the total experience was well worth recommending to others. It is worth noting that the staff were Unifor members, and they excelled in their service and helpfulness during my stay and while I was co-facilitating a course there. My gratitude for the wonderful experience.
December 10, 2014