Rated 5 out of 5 by Gord402 Convention Stay
Great hotel for meetings and conventions with excellent amenities and service. Fitness centre is better than most hotels. Staff are fantastic. Food at Harold's is varied and very good. Highly recommended.
November 23, 2013
Rated 5 out of 5 by supatight80 excellent platinum recognition
Upgraded to suite even with cash n points, suprised considering its my first stay here. Complimentary airport shuttle service and the best club lounge in vancouver....meaning REAL food!
Only downside is no in room safe, only at lobby
June 20, 2013
Rated 4 out of 5 by Raspbearypie Nice Place
Rooms are clean and the balcony is a great plus. Unfortunately we didn't see the sign for the spg points for declining maid service till the next day. The only down side was the female at the front desk. Her attitude was curt and non emotional. She never smiled and all answers were as brief as possible . Other than that the rest of the staff were kind and courteous and did everything they could to make our stay pleasant.
October 15, 2013
Rated 5 out of 5 by Peter349 I strongly recommend ...
My wife and I visited Vancouver at the end of August, 2012 and stayed at the Sheraton Vancouver Airport Hotel in Richmond for thirteen nights. The friendly and helpful staff made our sojourn most enjoyable. The hotel is ideally located in the heart of Richmond, just a 30 minute ride on the Skytrain to Downtown Vancouver, Gastown (Al Porto Ristorante), Stanley Park (The Fish House) and Grandville Island (The Sandbar). This Sheraton was recently renovated and is impeccably maintained. After a day of sightseeing, we were glad to relax in the pool and hot tub located in the courtyard. We ate outdoors on the terrace at Harold’s Bistro (the hotel restaurant) and the food was just delightful. The complimentary shuttle from and to the airport made everything so easy.
I strongly recommend the Vancouver Airport Hotel for your next stay in Vancouver.
September 1, 2012
Rated 5 out of 5 by Campos64 FANTASTIC
You wouldn't guess from the outside that this Sheraton is stunning inside. The rooms were amazing, clean, updated and comfortable. The staff...amazing!! Harold's had great staff, food, and we even met Harold! A colleague lost her BB (I know) and the staff found it, let us know where it was, they held onto it when we got back from dinner. Eventhough far from our Burnaby office, this hotel is a must stay recommended. Can I give 10 stars?
March 2, 2012
Rated 5 out of 5 by Lori74 first rate accommodation
Polite and welcoming front desk staff; comfortable and spacious room, well fitted out for a business traveller; a plumbing malfunction was promptly and courteously attended to; very good restaurant with a varied menu and attentive service; Starbucks off the lobby; convenient parking; close to transportation; will stay there again.
November 29, 2011
Rated 5 out of 5 by JohnB First Visit
We will definitely return to this hotel if we can. Room was clean and comfortable. Staff, especially our maid, Nirmala, were very friendly and accommodating. Being recognized as a SPG member a nice feeling also.
April 22, 2013
Rated 5 out of 5 by DonJ The hotel greatly exceeded our expectations
Our room was larger than expected; the club lounge food and service were great; the restaurant patio was delightful; the airport shuttle was hospitable; and there's a good shopping mall nearby. We'll be back.
August 5, 2012