Rated 4 out of 5 by KMW123 Great Award Value
Stayed here for an award night. Great location easy access to freeway.
September 22, 2014
Rated 5 out of 5 by FLCheesHead Always Great
This hotel is consistently good. The staff is very friendly, it is close to anything you could want while you visit the Milwaukee area and the rooms are comfortable.
I stayed here while sick beyond belief - and room service was a savior.
I have needed help from the inside sale/reservation team - and they bent over backwards.
I needed a last minute room for a non-SPG member and they immediately notified me when a room just opened up and were a tremendous help.
This is my favorite Sheraton in the SPG chain. And Brookfield is a great town to visit if you are coming to the Milwaukee area.
August 20, 2012
Rated 4 out of 5 by Yogi729 It was okay!
The dining room leaves a lot to be desired; the layout etc. On a Saturday, the bar was closed until around 4 or 5, until there was a party.
The room door has a space of about 1inch on the bottom. This became very noisy around 11PM when very noisy partygoers decided to continue their party in the hallway.
September 15, 2014
Rated 5 out of 5 by sandy43 best value for your money
we stay at sheraton when we go to potawatami.we usually stay on saturdays,breakfast is included,we eat around 10.well this time we stayed on sunday,went to eat at 10,buffet was closed.this is one of the reasons we love the sheraton,free breakfast and free parking,well we didnt get our free breakfast.we were not informed that the buffet closes at 9;30.i know we will be back because everything is excellent at the sheraton,but the front desk should of told us it closes at 9;30
April 2, 2013
Rated 5 out of 5 by VH88 Great stay, great staff
This hotel was clean and comforable. The staff was very pleasant and helpful when we had questions. I would stay at this hotel again should the need arise.
September 15, 2014
Rated 5 out of 5 by Rick2MI Great Option in MKE
Clean, quiet, comfortable facility. My wife enjoys this SPG location because of the close proximity to the mall. Recommend taking advantage of Club Upgrade.
Caution on airport travel time - due to construction and traffic, allow at least 30-45 minutes.
August 27, 2014
Rated 4 out of 5 by LRSChampagne Love the bedding
Hotel very comfortable and (most of the time) very quiet; bed and bedding super comfortable and luxurious! Staff very friendly and responsive. I would appreciate better lighting -- enough lights but need brighter bulbs -- this may be an issue of trying to be more environamentally conscious but for middle-aged and older people good lighting is a must.
September 11, 2014
Rated 2 out of 5 by Dalia475 Customer Service Lacking
I booked a room with Club lounge access. I get there 5 minutes before closing and I had the attendant tell me that I am too late. I ask her for a muffin. She tells me no and proceeds to put plastic wrap on the leftover muffins as I watch.
I go down to the restaurant for breakfast buffet. It was the most disgusting breakfast I have ever had. I was seated, went over to the buffet. The entire table was filthy. Watery powdered eggs, burned bacon, soggy waffles. It was horrible. It took the waitstaff over 15 minutes to offer me a hot beverage.
I will never EVER visit again. As a SPG gold member, I would rather stay at a non-affiliated chain than stay here again.
March 2, 2014