Rated 3 out of 5 by jh121 reservations
We made our reservations 3 months in advance to have adjoining rooms so our son, daughter-in-law, and grandkids would be close to us so we could help with babysitting. When we checked in we were going to be on different floors. We did get on the same floor but different wings.
August 18, 2014
Rated 4 out of 5 by RonWil Good convention Hotel
The meeting rooms were very good and convenient. My food was tastey and prepared very well. Elevators worked and handled the crowd very well.
August 18, 2014
Rated 5 out of 5 by FLCheesHead Always Great
This hotel is consistently good. The staff is very friendly, it is close to anything you could want while you visit the Milwaukee area and the rooms are comfortable.
I stayed here while sick beyond belief - and room service was a savior.
I have needed help from the inside sale/reservation team - and they bent over backwards.
I needed a last minute room for a non-SPG member and they immediately notified me when a room just opened up and were a tremendous help.
This is my favorite Sheraton in the SPG chain. And Brookfield is a great town to visit if you are coming to the Milwaukee area.
August 20, 2012
Rated 3 out of 5 by Businesstravel48 A bad week at Sheraton
The rooms are dark. When I checked in my first room was still dirty and I had to request another room. I ordered room service and was over charged and it still has not been corrected even though the issue was report to the front desk.
August 15, 2014
Rated 3 out of 5 by polly24 More workers were needed!
The Sheraton Brookfield Wi. has a great facility but I encountered a gross lack of employees. Check in was very cumbersome due to the lack of clean rooms. when we did get to our room the entire hallway was littered with dirty linen. The restaurant that evening was again grossly understaffed! Only 2 workers were on. Maybe workers quit or simply did not show up any way it was a total mess. The Milwaukee Brewers were playing ,the Wi. State Fair and a large Wedding. We were never accknowledged while in the restaurant for over a half hour.
August 11, 2014
Rated 1 out of 5 by notsatisfied111 Did not receive receipt
Was assured that I will be e-mailed a electronic receipt but did not receive it which caused major issues and will affect future business.
July 30, 2014
Rated 5 out of 5 by sandy43 best value for your money
we stay at sheraton when we go to potawatami.we usually stay on saturdays,breakfast is included,we eat around 10.well this time we stayed on sunday,went to eat at 10,buffet was closed.this is one of the reasons we love the sheraton,free breakfast and free parking,well we didnt get our free breakfast.we were not informed that the buffet closes at 9;30.i know we will be back because everything is excellent at the sheraton,but the front desk should of told us it closes at 9;30
April 2, 2013
Rated 4 out of 5 by gbetown Great place to stay but ------------
The breakfast offer with our deal was terrible, it ran from 6:30-900 we went at 8:00 and there was hardly any food and no hot food. At 8:15 asked the attendant for more hot food she responded well we only serve till 9:00, but said she would order up some at 9:40 left with a apple and had to eat breakfast at restaurant .
August 11, 2014