Sheraton Milwaukee Brookfield Hotel

  • 375 South Moorland Road
  • Brookfield,
  • Wisconsin
  • 53005
  • Estados Unidos
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Rated 3.6 out of 5 by 69 reviewers.
Rated 4 out of 5 by Friendly, comfortable, convenient While in town on business, I was stranded overnight in Milwaukee due to a few cancelled flights by the airline. With a major event happening downtown, all hotels were sold out so I had to stay here, close to my office. It was a quick in and out stay, but met my expectations as it has many times before. My only issue was that I had booked a special pre-paid rate which was supposed to come with a World Cup-themed gift at check-in however that was never mentioned to me (and I did not bring it up to the staff who checked me in). While the gift was clearly "while supplies last" I feel they should have acknowledged it since the room rate was higher than the standard rate... essentially paying a bit more for a chance to receive the gift. July 6, 2014
Rated 2 out of 5 by We found our room very dirty upon arrival Although we found the conference facilities, restaurants and gift shop very nice our room was very dirty and the whole floor smelled of smoke. The carpet had a huge stain with pieces of food still in it that made us think it hadn't even been vacuumed. We only asked for our bedding to be changed one day and it was not done (we know this because some cherry juice was spilled on a sheet and it was still there. They did not give us new towels but took the dirty ones so we went looking for ten maids cart and took a couple of bath towels. We asked for robes twice and never received them. The front of the air conditioner was hanging off and was full of dust and dirt. I am sorry to be so negative but we generally have very nice rooms at Starwood hotels but unfortunately not in this case. July 5, 2014
Rated 4 out of 5 by This hotel is great. This is in close proximity to one of our business offices. The staff is very friendly and the rooms are newly updated which is nice. Overall good experience. July 8, 2014
Rated 3 out of 5 by Not Bad I was a little dissappointed in this stay, the floor we stayed on was very noisy most of the short time we were there. We also typically get club level access, we did not get that this time (nor the last time). Not available for our level of SPG. Considering other options next time. July 7, 2014
Rated 4 out of 5 by Fine for Small Conference You may not wish to publish this. Upon arrival I was greeted from the female attendant at the front desk as I waited with the comment as she typed on her keyboard, "come on over, I don't bite." From there she did answer my question and I left. I no longer saw her the rest of the stay and the other front desk clerks were quite accommodating. I found the gift shop attendant to be unfriendly as well, as well as not very helpful. It appears there may be a monopoly on the taxis and paid transportation availability opportunities thru the gift shop. We did enjoy the kind room attendants and when we asked to have toiletries delivered, they were given promptly. The grounds were clean and tidy as well as the rooms. July 1, 2014
Rated 5 out of 5 by July 4th Weekend The 4th of July weekend could not have gone better. My family and I had a great time by the pool and all the staff at the Brookfield Sheraton were super delightful. We really didn't want to leave. July 7, 2014
Rated 5 out of 5 by Very Comfortable Bed was very comfortable, pillows and bedding were great. July 7, 2014
Rated 3 out of 5 by clean room/cramped quarters I booked the room with SPG points and received marginal service. Supposed to have Starbucks coffee in room - had to ask guest services for it first day and the second day the cleaning attendant said "no, only Folgers." Room was supposed to have a sweet sleeper bed - it did not and given the size of the room I don't know how that would have been possible anyway so the children slept on the floor. The gym however, was inviting and the pool water was clear. July 1, 2014
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