Rated 4 out of 5 by Yogi729 It was okay!
The dining room leaves a lot to be desired; the layout etc. On a Saturday, the bar was closed until around 4 or 5, until there was a party.
The room door has a space of about 1inch on the bottom. This became very noisy around 11PM when very noisy partygoers decided to continue their party in the hallway.
September 15, 2014
Rated 5 out of 5 by VH88 Great stay, great staff
This hotel was clean and comforable. The staff was very pleasant and helpful when we had questions. I would stay at this hotel again should the need arise.
September 15, 2014
Rated 4 out of 5 by LRSChampagne Love the bedding
Hotel very comfortable and (most of the time) very quiet; bed and bedding super comfortable and luxurious! Staff very friendly and responsive. I would appreciate better lighting -- enough lights but need brighter bulbs -- this may be an issue of trying to be more environamentally conscious but for middle-aged and older people good lighting is a must.
September 11, 2014
Rated 5 out of 5 by Rick2MI Great Option in MKE
Clean, quiet, comfortable facility. My wife enjoys this SPG location because of the close proximity to the mall. Recommend taking advantage of Club Upgrade.
Caution on airport travel time - due to construction and traffic, allow at least 30-45 minutes.
August 27, 2014
Rated 5 out of 5 by FLCheesHead Always Great
This hotel is consistently good. The staff is very friendly, it is close to anything you could want while you visit the Milwaukee area and the rooms are comfortable.
I stayed here while sick beyond belief - and room service was a savior.
I have needed help from the inside sale/reservation team - and they bent over backwards.
I needed a last minute room for a non-SPG member and they immediately notified me when a room just opened up and were a tremendous help.
This is my favorite Sheraton in the SPG chain. And Brookfield is a great town to visit if you are coming to the Milwaukee area.
August 20, 2012
Rated 5 out of 5 by SGCT Warm friendly staff
Warm friendly staff with comfortable clean accomodations. Great breakfast buffet.
September 8, 2014
Rated 5 out of 5 by sandy43 best value for your money
we stay at sheraton when we go to potawatami.we usually stay on saturdays,breakfast is included,we eat around 10.well this time we stayed on sunday,went to eat at 10,buffet was closed.this is one of the reasons we love the sheraton,free breakfast and free parking,well we didnt get our free breakfast.we were not informed that the buffet closes at 9;30.i know we will be back because everything is excellent at the sheraton,but the front desk should of told us it closes at 9;30
April 2, 2013
Rated 3 out of 5 by Victoria14 Hotel has improved since last stay.
We have stayed at this hotel in past years. Rooms have been redone since last stay and are more attractive. Bedding was comfortable. We were disappointed that there was no refrigerator or microwave, even though there was a space under the counter for a refrigerator. Had we known, we would have brought a cooler. Ice bucket was missing a plastic liner bag so we didn't feel like using the ice for beverages. Coffee service only provided for 3 cups of coffee and not enough cream. Bathroom was ok but nothing special. Where base tile met the floor, there was an unpleasant looking scum. Otherwise clean. Fan in bathroom was annoying and could not be turned off separately from light. Was disappointed that hotel offers no complimentary breakfast - not even a minimal continental. Restaurant prices are high so we went elsewhere for breakfast. Room prices seemed a bit high for what was included - basically just the room. Would have stayed somewhere else that included breakfast, but everything was booked. A plus for this hotel is location. Close to expressway and to a shopping mall if you need that.
August 31, 2014