Rated 4.2 out of 5 by 429
Rated 5 out of 5 by santri1969 Great Service and Staff; Hotel needs a upgrade
Great staff and excellent service with platinum upgrades. Hotel a little old and needs upgrade including the lounge. We will come back and recommend the hotel.
Lifetime Platinum with Ambassador
August 17, 2014
Rated 4 out of 5 by taylorad3 New charges and fire alarms
I usually stay at this Sheraton when I am in Anchorage-5-6 times a year. This visit I was notified of a $10 charge to park at the hotel. Not a big deal but just seems like something else to tack on. Also had a fire alarm caused by a contractor at 2:00 in the morning causing the hotel to be evacuated, did not receive call or VM for a explanation or apology.
August 8, 2014
Rated 5 out of 5 by Babsarene Front Desk Manager
Great Front Desk Manager on duty the night of my arrival. Super friendly and courteous. Definitely an asset to The Sheraton Group. Thanks for a wonderful stay.
August 9, 2014
Rated 5 out of 5 Great stay!
We had a wonderful, comfortable stay there. Staff was very helpful and room was great.
August 18, 2014
Rated 2 out of 5 by Rebel Much less than expected
Carpet in room was dirty and soiled. Desk chair was in such bad shape it should have been replaced years ago. Soil on the lamp shades. Simply could not believe the condition of the guest room se stayed in, room 903. I have pictures if you are interested. Staff very nice and friehdly.
August 6, 2014
Rated 3 out of 5 by Cloudy2 Check in was lacking
The hotel was adequate. Front desk was friendly and welcoming. I was just disappointed that after a very long day of travel, I had to wait thirty minutes for my room at 11 pm at night.
August 17, 2014
Rated 5 out of 5 by downhill50 A great staff!
I have stayed here several times over the past few years and the service has always been good and the staff exceptional. During this stay, David Blome checked me out on the last day and his genuine interest in how my stay went made an impression. I shared a few, not big, suggestions and his attentiveness and interest on making this property better in the future was crystal clear. I will be back!
August 15, 2014
Rated 4 out of 5 by letherneck Only SPG Hotel in area
A good Starting point for our 2000 mile vacation North to Fairbanks and South to Homer. We enjoyed the option to upgrade to club class. Although not able to use the pool.
August 16, 2014