Rated 4 out of 5 by 166
Rated 1 out of 5 by Passat Worst Hotel ever
I have been a Sheraton Preferred Guest for many years and I have never received the very rude comment that I received from the front desk manager. I just asked if I could get a bowl of oatmeal instead of eating the eggs and other high cholesterol foods from the Club Lounge. I was told I would have to pay for it and it would be sent up to me. I have told many people of his rudeness and will now put my review on to my account with Tripadvisor for the whole world to know. I did not appreciate his very rude reply to me.
July 4, 2014
Rated 1 out of 5 They gave my room to someone else.
I had a very late check-in confirmed as I was not going to arrive until 1 am. When I arrived they had given my room to someone else and took about 30 minutes to figure out what was going on and get me another room. The room thy got for me smelled of smoke even though it was a smoke free hotel, but by that time I was too tired to get another room. The staff did what they could give the circummstances.
July 6, 2014
Rated 4 out of 5 Surprising
Being under a flight path for the airport, the hotel was surprisingly quiet. I did not really notice the planes.
July 6, 2014
Rated 5 out of 5 by KEG1 This hotel met my expectations for our guests.
Although I am from the area, I booked this hotels for 2 brothers-in-law from Alberta. The savings by having me make the arrangements saved them some money.
When we checked in on Saturday, the appearance in the check in area as well as the room ensured my booking was not in error. Yes, definitely would recommend booking for guests in the future.
July 1, 2014
Rated 2 out of 5 by timmy911 dirty
The carpet in my room was filthy; room did not smell clean; hallway smelled of sewage; elevators were not working properly; the lounge had a very small amount of food that was not replenished at all.
June 30, 2014
Rated 5 out of 5 by Charl1e Friendly Atmosphere
After a long flight it was great to be welcomed with a smile and checked in efficiently. Facilities were excellent and even able to have an early morning swim to work up an appetite for the excellent buffet breakfast. Good connections to and from the airport.
June 29, 2014
Rated 3 out of 5 by Golfer12 Great Location
Rooms need upgrading. Not up to the usual quality and cleanliness of SPG hotels. It is great in the fact it is close to airport.
June 18, 2014
Rated 3 out of 5 by Louise22 Needs upgrade
My husband and I stayed at the hotel on the 12th of June, we were very unhappy with the quality of the food in the restaurant it was below average. The bathrooms have a rust showing and the carpet is in need of an upgrade. The staff were very helpful and friendly.
June 16, 2014