Rated 4.1 out of 5 by 96
Rated 2 out of 5 by Mansa44 Shocked this hotel is a Sheraton
Shockingly run down hotel with bad customer service. The only thing I enjoyed was your shuttle bus service and restaurants.
May 12, 2013
Rated 5 out of 5 by Karhoy Food here is amazing!
I was here for a business function. The snacks and meals that were provided were top quality! I love that they thought to put out low sodium soda water along with all of the other soft drinks.
May 3, 2013
Rated 5 out of 5 by Hckystripes Excellence in Service
The front desk staff at the hotel are tremendous. They have great knowledge of the hotel and the surrounding area. They were great with the kids and made them feel welcome.
April 15, 2013
Rated 3 out of 5 by Medical23 Recent Small Business Meeting
Staff helpful and courteous
facilities becoming 'tired looking'
parking arrangements confusing
Meeting room and food service good
April 30, 2013
Rated 5 out of 5 by voderade Great, attentive staff
Check in was excellent, very good knowledge of SPG program. Got call to check on me after i got to room, then area business manager sent chocolates and water. Felt very cared for! Lobby and all very nice, rooms are very solid but might be due up for a refresh soon. Room service food was very good and prompt.
April 28, 2013
Rated 5 out of 5 by AMPBusinessTraveler Home Away From Home - On Business
The Sheraton Toronto Airport is a personal favorite of mine when staying in Toronto. The Hotel Guest Services Team was truly exceptional. They were so kind and accommodated a number of change requests my team had during our stay. A special thanks to Ken and Maria they truly may our visit a great one!
April 24, 2013
Rated 4 out of 5 by Philglo Excellent Staff, food poor
restaurant food below average
happy to provide excellent service
Shower water not hot enough
parking a chore to find
Good room with comfortable beds!!
April 21, 2013
Rated 4 out of 5 by Flyingtailor another great stay
Thanks great stay good hotel very clean good front desk fast and friendly.
April 21, 2013