Rated 1 out of 5 by UnhappyAsWell Needs Improvement
The hotel grounds were littered with rubbish. There was several large piles of towels in the hallway waiting to be picked up by housekeeping (5:00 pm when we checked in). The carpet in the hallway hadn't been vacuumed, and some of the glass table surfaces in the hall had handprints on them. Once we had unpacked and settled in I found a cucumber slice on the floor by the drapes forgotten or missed by housekeeping. We asked for extra towels, but never got them. In the morning I started to brew some coffee with the in room coffee maker and found a used tea bag in the grounds basket. As we were packing up my wife pointed out a rather large hair ball under the luggage stand. At this point I am not sure they changed the bed linens. So yeah, I wouldn't recommend staying here. On the positive side we didn't get bedbugs.
July 15, 2016
Rated 5 out of 5 by PickyAboutHotels Exceptional Value & Quality for any hotel in Toronto
Can't say enough good things about this particular Sheraton. Have stayed at least 3 or 4 times over the past few years and each time our expectations have been exceeded. From staff to each service provided we have been completely satisfied. We have stayed at some of the best hotels in Canada and Europe - and few match the level of service, comfort and quality for price as this Sheraton.
July 1, 2016
Rated 4 out of 5 by Wolfcatwildcat Good Hotel to stay in
As always I attend F.E. every March and find a very nice stay in the hotel. Friendly greetings at check in, friendly staff and a comfortable stay.
the Gift shop guy is great and puts up with a lot of noise and silliness outside his little shop but is super friendly. and helpful.
the only thing I'd change is the restaurant i know your up scale but you are also kinda remote. reasonable prices and more attentive,less attitude would be nice.
overall its a nice hotel to stay in and i would recommend it for your next stay. I'm sad we won't be returning next year as FE is moving to a bigger hotel but thank you to all at this hotel and its staff for making it feel like home all these years.
March 22, 2016
Rated 4 out of 5 by RV77 Great Hotel for Airport Stay
Very conveniently located! The shuttle was very quick as well.
March 9, 2016
Rated 1 out of 5 by rltango Planes flying ove the hotel
Noisy at night ,noisy in the morning, noisy during our meeting, it doesn't make senses
February 19, 2016
Rated 5 out of 5 by MichelleB99 Will Always Return , From A Business Traveler.
Thank you to Joseph and the entire team at The Sheraton Airport Hotel and Conference Centre. Always greeted in a friendly, professional and efficient manner.
February 12, 2016
Rated 3 out of 5 by Wu89922 Front desk and dinning room services should be improved
When we arrived at the hotel, the lady at the front desk gave us a cold face and seemed like we were not welcome, which made me really upset. The dinning room had extremely low efficiency, we waited for about one hour for the food delivered to our table and half an hour for the bill even though there were only four tables of guests, the waitress was also not very professional she always forgot to do what I requested and I had to ask her two or more times. Food was good, room was clean and comfortable, but services really need huge improvements.
December 20, 2015
Rated 5 out of 5 by Gello Great place to stay, excellent service
I always look for the Sheraton whenever I travel and if it's Toronto this one will be my first choice
September 10, 2015