Rated 4 out of 5 by 169
Rated 4 out of 5 Laundry soap
The hotel was very nice, comfortable and pleasant.
The only criticism I have is the scented laundry soap for the bedding. It was very irritating and I can't imagine how people with allergies to scents deal with this. It is very environmentally damaging as well. I'm sure they could find a better alternative.
Make sure to ask for unscented bedding on your next stay. If they get enough complaints perhaps they'll do something about it.
July 21, 2014
Rated 3 out of 5 by Chaver I expected better
It was an ok older hotel. The staff was nice...they always are. The parking was unclear as to where and how it works. Poorly marked. I was told that the Club Floor was only available to me for an extra $40.00. That's disgusting. The front desk acted clueless about the Chop House next door and directed me to the hotel bar where I already ate the night before. Best news is that it is a quiet hotel despite being at the airport.
July 11, 2014
Rated 5 out of 5 by returningguest44 Exceptional Customer Service
I have had the opportunity to stay a the Shearton Airport Hotel a number of times and the reason why I continue to return is due to their exceptional customer service.
July 11, 2014
Rated 1 out of 5 by Passat Worst Hotel ever
I have been a Sheraton Preferred Guest for many years and I have never received the very rude comment that I received from the front desk manager. I just asked if I could get a bowl of oatmeal instead of eating the eggs and other high cholesterol foods from the Club Lounge. I was told I would have to pay for it and it would be sent up to me. I have told many people of his rudeness and will now put my review on to my account with Tripadvisor for the whole world to know. I did not appreciate his very rude reply to me.
July 4, 2014
Rated 1 out of 5 by cliffy4404 They gave my room to someone else.
I had a very late check-in confirmed as I was not going to arrive until 1 am. When I arrived they had given my room to someone else and took about 30 minutes to figure out what was going on and get me another room. The room thy got for me smelled of smoke even though it was a smoke free hotel, but by that time I was too tired to get another room. The staff did what they could give the circummstances.
July 6, 2014
Rated 4 out of 5 by Brissly Surprising
Being under a flight path for the airport, the hotel was surprisingly quiet. I did not really notice the planes.
July 6, 2014
Rated 5 out of 5 by KEG1 This hotel met my expectations for our guests.
Although I am from the area, I booked this hotels for 2 brothers-in-law from Alberta. The savings by having me make the arrangements saved them some money.
When we checked in on Saturday, the appearance in the check in area as well as the room ensured my booking was not in error. Yes, definitely would recommend booking for guests in the future.
July 1, 2014
Rated 2 out of 5 by timmy911 dirty
The carpet in my room was filthy; room did not smell clean; hallway smelled of sewage; elevators were not working properly; the lounge had a very small amount of food that was not replenished at all.
June 30, 2014